Rajveer Singh
Mechanic
Mohali
Summary
Dynamic Evaluation Engineer with a proven track record at Spinny, excelling in performance testing and technical documentation. Adept at optimizing evaluation processes and enhancing customer satisfaction through excellent communication and team collaboration. Committed to continuous improvement, leveraging technical expertise to drive impactful decision-making and ensure product quality.
Overview
12
12
years of professional experience
Work History
Evaluation Engineer
Spinny
06.2021 - Current
- Promoted excellent customer service, addressing inquiries and concerns in a professional manner.
- Presented findings from evaluations in easily digestible formats for stakeholders, facilitating decision-making processes.
- Performed both hardware and software testing to provide a holistic understanding of product performance under various conditions.
- Developed comprehensive test plans to ensure all relevant aspects of product performance were evaluated effectively.
Evaluation Engineer
Cars24
03.2021 - 05.2022
- Presented findings from evaluations in easily digestible formats for stakeholders, facilitating decision-making processes.
- Performed both hardware and software testing to provide a holistic understanding of product performance under various conditions.
- Developed comprehensive test plans to ensure all relevant aspects of product performance were evaluated effectively.
- Optimized evaluation processes by streamlining data collection methods and improving analysis techniques.
- Conducted root cause analyses on identified issues to prevent recurrence in future iterations or products.
- Supported continuous improvement initiatives by contributing technical expertise and insights gained from past experiences.
- Ensured accuracy of results by carefully calibrating equipment used during evaluations.
Workshop Manager
Kirtan Ford
03.2018 - 02.2021
- Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
- Maintained workshop activities in line with budget requirements.
- Purchased and oversaw inventory of supplies, tools and equipment.
- Managed and led a team of technicians for optimal productivity and job satisfaction.
- Mentored junior staff members, fostering professional growth and skill development.
- Improved workshop efficiency by streamlining processes and implementing lean manufacturing techniques.
- Developed hands-on training programs for new employees, increasing their onboarding effectiveness.
- Negotiated favorable terms with vendors for extended warranties or discounted replacement parts, reducing overall expenses related to product repairs or replacements.
- Reduced warranty costs by implementing effective quality control measures and proactive maintenance strategies.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Disassembled defective parts to make proper repairs.
Floor Supervisor
Sonak Toyota
09.2013 - 02.2018
- Held team meetings to gain feedback, provide updates and set policies.
- Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Maintained accurate records pertaining to personnel matters such as attendance tracking or performance evaluation documentation.
- Evaluated work of Number floor employees to improve performance.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Resolved customer complaints promptly and professionally, maintaining the company''s reputation for excellence in service.
- Maintained detailed records of all repair orders, guaranteeing accurate billing and tracking of completed work.
- Contributed to the development of annual budgets for labor costs, materials procurement, and equipment maintenance.
- Followed standard operating procedures to achieve consistent quality of work.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Applied finishing techniques to enhance quality and appearance of repairs.
Education
Diploma In Mechanical Engineering - Mechanical Engineering
Abhishek Polytechnic College
Abohar 05.2021
I.T.I - Tractor Mechanic
Government I.T.I College
Sri Ganganagar Skills
Performance testing
Excellent communication
Time management abilities
Team collaboration
Technical support
Technical documentation
Vehicle maintenance
Valid Driver's license
Vehicle inspection
Timeline
Evaluation Engineer
Spinny
06.2021 - Current
Evaluation Engineer
Cars24
03.2021 - 05.2022
Workshop Manager
Kirtan Ford
03.2018 - 02.2021
Floor Supervisor
Sonak Toyota
09.2013 - 02.2018
Diploma In Mechanical Engineering - Mechanical Engineering
Abhishek Polytechnic College
I.T.I - Tractor Mechanic
Government I.T.I College