Rajyasree Das
Kolkata
Summary
Talented Executive with many years of driving corporate success through analytics and cost-benefit analysis. Engages with staff and customers to foster positive corporate image. Identifies and promotes team contributors to facilitate growth. Serves as mentor to newer staff, closing knowledge gaps, and driving performance.
Overview
13
13
years of professional experience
Work History
Executive Admin Assistant to CEO
PTM DIGITAL CONNECT PRIVATE LIMITED
Kolkata
03.2023 - 10.2024
- Managing CEOs' calendars and setting up meetings.
- Make travel and accommodation arrangements for hotels and flights.
- Rack daily expenses and prepare weekly monthly or quarterly reports
- Oversee the performance of other clerical staff
- Act as an admin manager by keeping up with office supply inventory
- Format information for internal and external communication: memos, calls, emails, presentations, and reports.
- Created and maintained relationships with key stakeholders.
Customer Success Representative (WFH)
WEBGILITY SOFTWARE TECHNOCRATS PRIVATE LIMITED
07.2022 - 12.2022
- Establishing customer relationships while handling clients' queries and solving their issues over calls, emails & chats
- Experience in product implementation & Support
- Providing application support to customers
- Good understanding of sales-cart & e-commerce platforms
Business Executive(WFH)
Rich Skxn Ltd
02.2021 - 03.2022
- Company Overview: Rich Skxn Ltd- London, UK
- Expertise in calendar management working in different time zone
- Dealing with incoming emails, different letters, calls and other documents
- Handled administrative, and customer support issues under minimal supervision, while escalating only the most complex issues to the appropriate staff
- Making sure the orders are despatched on timely manner from the warehouse
- Receives, review, and validating Customer queries
- Attending meetings with different clients and collaborating
- Processing orders and price quotations to clients
- Rich Skxn Ltd- London, UK
In-Flight Attendant (Airbus 320/321)
Airarabia
05.2015 - 06.2020
- Company Overview: Airarabia- Sharjah, UAE
- Completed over 4,500 hours of international flying with A320/321
- Attending pre-flight meetings with other crew and captain, checking documents, and informing the crew about the flight details
- Deliver clear, concise & timely announcements to ensure passengers are well informed
- Greet passengers and confirm tickets & explain the need for safety equipment to passengers
- Doing routine safety checks before take off
- Resolve passengers' conflicts during the flights, including issues
- In-depth knowledge of first-aid administration, inventory & cash handling
- Familiar with in-flight report writing procedures
- Airarabia- Sharjah, UAE
Cabin crew (B737-800/900)
SpiceJet Ltd
Delhi
11.2013 - 01.2015
- Company Overview: SpiceJet Ltd- Delhi, India
- Completed over 1,000 flying hours in B737-800/900 for both domestic & international flights
- Attending pre-flight and post-flight briefings
- Perform pre-flight checks for safety purposes including safety briefing of the passengers before the flight
- Helping passengers load and also unload luggage from the overhead lockers
- Serving meals and drinks to the passengers throughout the flight
- SpiceJet Ltd- Delhi, India
Front Desk Associate
ITC Hotels & Resorts
Kolkata
12.2011 - 02.2013
- Company Overview: ITC Hotels & Resorts- Kolkata, India
- Greet guests at the front desk and engaged in pleasant conversations while managing the check-in process
- Promoted positive guest relations to all individuals approaching the Front Desk
- Arrange for shuttle services and assist with other guest transport needs
- Ensure guest satisfaction by accommodating requests and resolving complaints
- ITC Hotels & Resorts- Kolkata, India
Education
Bachelors of Commerce -
University of Calcutta
IndiaSkills
- Good communication
- Excellent conceptual and analytical skills
- Effective interpersonal skills
- Team Leadership & Team Management
- Time management
- Multi-Tasking
- Detail-oriented
- Relationship Building
- Problem Solving
- Communicative
- Punctuality
- Team work
- Organized
- Microsoft Office
- Public relations
- Administrative skills
Websites
Awards
Best Trainee Award, SpiceJet Ltd, 2014
Hobbies and Interests
- Traveling
- Photography
- Yoga
- Dancing
- Painting
- Cooking
- Pet care
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Arabic
Beginner (A1)
A1
Timeline
Executive Admin Assistant to CEO
PTM DIGITAL CONNECT PRIVATE LIMITED
03.2023 - 10.2024
Customer Success Representative (WFH)
WEBGILITY SOFTWARE TECHNOCRATS PRIVATE LIMITED
07.2022 - 12.2022
Business Executive(WFH)
Rich Skxn Ltd
02.2021 - 03.2022
In-Flight Attendant (Airbus 320/321)
Airarabia
05.2015 - 06.2020
Cabin crew (B737-800/900)
SpiceJet Ltd
11.2013 - 01.2015
Front Desk Associate
ITC Hotels & Resorts
12.2011 - 02.2013
Bachelors of Commerce -
University of Calcutta