Hi, I’m
RAKA BANERJEE
Clinical Executive
Gurgaon
Summary
Hardworking learner with curiosity to explore diverse paths and challenges . Open to multiple aspects of personal as well professional development . Absolute diligence and professionalism maintained while learning and working for the betterment of the society.
Looking to seek hands on experience in various disciplines in the field of medicine and allied health sciences .
Striving in continuity to upgrade multiple skills,knowledge and experiences for best results.
Overview
8102
years of post-secondary education
2
Certifications
3
Languages
Work History
Shubhansh Sewa Trust
Assistant Team Leader
02.2025 - Current
Job overview
- Organized weekly team meetings to discuss projects, share updates, and address any challenges faced by the team.
Sir Gangaram Hospital
Clinical Secretary
01.2025 - Current
Job overview
- Fostered strong relationships with patients, providing empathetic support during their visits while addressing any concerns they may have had about their care plans.
- Reduced patient wait times with effective coordination of appointments and resources.
- Enhanced patient experience by efficiently managing appointment scheduling and medical record updates.
- Assisted healthcare professionals in providing optimal care to patients, coordinating test results and consultations as needed.
- Increased patient satisfaction rates with attentive service during check-in and check-out processes.
- Reduced errors in data entry by implementing a system for double-checking critical information before submission.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Maintained current and accurate medical records for patients.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Shubhansh sewa trust
Team Leader Intern
12.2024 - 02.2025
Job overview
- Coordinating between team
- Resolving concerns and queries of Interns.
- Team participation
- Feedback assesment and improvement
- Fostered a culture of continuous improvement, encouragement and efficiency.
Shubhansh sewa trust
Social Entrepreneur Intern
11.2024 - 12.2024
Job overview
- Fundraiser
- Raised awareness and attracted donors through marketing campaigns.
- Recruited volunteers to assist with various aspects of fundraising activities.
- Researched potential sponsors, donors, and grant opportunities.
- Maintained relationships with existing donors by providing updates on progress of projects funded by them.
- Raised Funds for healthcare purposes
Education
Amity UniversityGurgaon
B. Pharma from Pharmaceutical Sciences And Pharmacology
University Overview
- Covered essential Subjects including pharmacology,biochemistry,medicinal chemistry ,pathology,human anatomy &physiology,pharmacokinetics,pharmacodynamics,Adverse drug reactions,introduction to clinical pharmacy ,Prescription- identification,analysis,and interpretation.
- We are also Provided with the knowledge of patient counselling,patient medication history interview effectively .
InternshalaRemote (online)
Human Resource Management from Human Resources Management
InternshalaOnline (remote)
Clinical Trial Analysis And Reporting from Clinical Research
University Overview
- Hands on training and experience on SAS programming
Counsel IndiaGurgaon
Pg Diploma from Psychology
University Overview
- Major in:Counselling psychology which includes disorders/management -
- Autism spectrum disorder
- Anger management
- Major depressive disorders
- Theories of child development
- Developmental psycho pathology
- Counseling procedures and protocol
- Hypnotherapy
- Exposure therapy
- Existential therapy
- Transactional therapy
- Psychoanalytical therapy
- Client centred therapy
- Mood and Anxiety disorders
- Somatoform disorders
- Conduction of Case History
Skills
Good communication skills
Education and Training
Trained Intern as Patient care coordinator/clinical secretary in Sir gangaram hospital
Languages
English
Hindi
Bengali
Contact
Contact number-7701984342
Email id- rkb200304@gmail.com
Certification
Cognitive behavioral therapy(unwinding minds)
Timeline
Assistant Team Leader
Shubhansh Sewa Trust
02.2025 - Current
Clinical Secretary
Sir Gangaram Hospital
01.2025 - Current
Cognitive behavioral therapy(unwinding minds)
01-2025
Team Leader Intern
Shubhansh sewa trust
12.2024 - 02.2025
Social Entrepreneur Intern
Shubhansh sewa trust
11.2024 - 12.2024
Vitals signs (Coursera)
06-2024
Amity University
B. Pharma from Pharmaceutical Sciences And Pharmacology
06.2025
Internshala
Human Resource Management from Human Resources Management
02.2025
Internshala
Clinical Trial Analysis And Reporting from Clinical Research
01.2025
Counsel India
Pg Diploma from Psychology
12.2024
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