RAKESH Singh
Junior Manager Customer Support
Kharagpur,west Bengal
Summary
Experienced professional with over 15 years of mechanical maintenance expertise, specializing in Komatsu and Tata Hitachi equipment including Dumpers HD465, HD785, Excavators PC1250, PC2000, Dozer D475, and Tata Hitachi Excavators Zx-50, Zx-120, Zx-140, Zx-220, Ex-350, Zx-370, Zx-400, Zx-450, Zx-470, and Zx-650. Dedicated to strict adherence to safety protocols in Diesel Generators (Cummins, Cat) and Construction & Mining Machinery (L&T, Tata Hitachi). Recognized for leadership skills with a motivational approach and a proven track record of excellence. Proficient in employee training and adept at overseeing daily operations with a focus on customer service. Known for innovative strategies and effective communication style that promotes engagement and satisfaction.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Jr. Manager
Tata Hitachi Construction Machinery Co. Pvt. Ltd.
Kharagpur
05.2023 - Current
- Engine dismantling & parts evaluation of Isuzu, Mitsubishi, Kubota & Yanmar make engines.
- Engine FIR, Cost analysis & Quotation preparation.
- Technical Support assistance to field team.
- Ensure all safety to be followed inside workshop.
- SOP preparation related to engine dismantling for smooth job execution.
- Provide training to dealer's engineer/technicians.
- Improvement on 5S.
- Ensure proper operation, Maintenance & Calibration of all REMAN equipments & Utilities.
- Equipment Handled: Tata Hitachi Excavator/Wheel loader Engines - Zx-20/23U, Zx-33U, Zx-50, Nx-50, Zx-80, Zx-120, Zx-140, Zx-220, Ex-350, Zx-370, Zx-400, Zx-450, Zx-470, Zx-650, Zx-870, Shinrai Prime, TL340H.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Reason for Leaving: Currently Working
Asst. Engineer
Tata Hitachi Construction Machinery Co. Pvt. Ltd.
Udaipur
03.2018 - 04.2023
- Engine dismantling & parts evaluation of Isuzu, Mitsubishi, Kubota & Yanmar make engines.
- Engine FIR, Cost analysis & Quotation preparation.
- Engine Assembly, testing, PDI & dispatch.
- Parts planning & maintain parts inventory.
- Service & parts billing through SAP.
- Technical Support assistance to field team.
- Ensure all safety to be followed inside workshop.
- SOP preparation related to engine dismantling for smooth job execution.
- Provide training to dealer's engineer/technicians.
- Improvement on 5S.
- Ensure proper operation, Maintenance & Calibration of all workshop equipments & Utilities.
- To create purchase order for vendors & process vendor bills for payment.
- Equipment Handled: Tata Hitachi Excavator/Wheel loader Engines - Zx-20/23U, Zx-33U, Zx-50, Nx-50, Zx-80, Zx-120, Zx-140, Zx-220, Ex-350, Zx-370, Zx-400, Zx-450, Zx-470, Zx-650, Zx-870, Shinrai Prime, TL340H.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Service Engineer
L&T CONSTRUCTION & MINING MACHINERY
Singrauli
08.2015 - 02.2018
- Carry out breakdown maintenance on Komatsu mobile equipment.
- Perform mechanical maintenance on different components of the equipment.
- Schedule corrective and running maintenance on heavy duty machines.
- Experience in handling and maintaining Komatsu excavators, dump trucks, dozers, etc.
- Perform safety drills as per safety guidelines to reduce the breakdown time of the equipment.
- Read and study the hydraulic circuit drawings for better resolution of the faults during maintenance.
- Follow all safety procedures and wear correct P.P.E during the working shifts or entering mine site.
- Equipment Handled: Komatsu Excavator - PC1250, PC2000; Komatsu Dump Trucks - HD465, HD785; Komatsu Dozer - D475.
- Reason for Leaving: Career Growth
Jr. Engineer
TRACTORS INDIA PVT. LTD(OEM & DEALER for Caterpillar)
New Delhi
05.2013 - 07.2015
- Carry out breakdown maintenance on Caterpillar Genset from 180-2000 KVA.
- Perform mechanical & electrical troubleshooting.
- Overhauling & commissioning of diesel genset.
- Business generation through AMC & parts promotion from assigned area.
- Perform safety drills as per safety guidelines to reduce the breakdown time of the equipment.
- Follow all safety procedures and wear correct P.P.E during the working at site.
- Equipment Handled: Caterpillar Genset - 3306, 3406, 3412, 3508, 3512, 3516, C-15, C-18, C-32.
- Reason for Leaving: Career Growth
Service Engineer
JAKSON ENTERPRISES(OEM & DEALER for Cummins)
Meerut
09.2009 - 04.2013
- Company Overview: Power System Solution
- Carry out breakdown maintenance on Cummins Genset from 62-1500KVA.
- Perform mechanical & electrical troubleshooting.
- Overhauling & commissioning of diesel genset.
- Business generation through AMC & parts promotion from assigned area.
- Perform safety drills as per safety guidelines to reduce the breakdown time of the equipment.
- Follow all safety procedures and wear correct P.P.E during the working at site.
- Power System Solution
- Equipment Handled: Cummins Genset - S3.8, 6BT, 6CT, N-14, KTA19, VTA28, KTA38, KTA50.
- Reason for Leaving: Career Growth
Education
Diploma - ELECTRICAL Engineering
01.2006 - 01.2009
GPA: 60.3%
High School Diploma -
01.2005 - 01.2006
GPA: 66.2%
Skills
Timeline
Jr. Manager - Tata Hitachi Construction Machinery Co. Pvt. Ltd.
05.2023 - Current
Asst. Engineer - Tata Hitachi Construction Machinery Co. Pvt. Ltd.
03.2018 - 04.2023
Service Engineer - L&T CONSTRUCTION & MINING MACHINERY
08.2015 - 02.2018
Jr. Engineer - TRACTORS INDIA PVT. LTD(OEM & DEALER for Caterpillar)
05.2013 - 07.2015
Service Engineer - JAKSON ENTERPRISES(OEM & DEALER for Cummins)
09.2009 - 04.2013
S.B.T.E - Diploma, ELECTRICAL Engineering
01.2006 - 01.2009
Haryana Board - High School Diploma,
01.2005 - 01.2006
Languages
English
Hindi
Training Programs Attended
- Two-months training program for Komatsu Engine overhauling at PSD Bahadurgarh workshop.
- VHMS Training for diagnosis of Vehicle Health Monitoring System and fault history for Komatsu machines.
- Electrical fault finding & troubleshooting training at TIPL, Asansol(W.B).
- CUMMINS 4 Months Training on HHP Diesel Engine (Cummins HHP Id-19307374HAC) at Cummins, Asansol(W.B).
Disclaimer
I declare that all the information given herein is true, complete and correctly describe my qualification, experience & myself.
Personal Information
- Total Experience: 15
- Age: 35
- Notice Period: 3 Months
Training Programs Attended
- Two-months training program for Komatsu Engine overhauling at PSD Bahadurgarh workshop.
- VHMS Training for diagnosis of Vehicle Health Monitoring System and fault history for Komatsu machines.
- Electrical fault finding & troubleshooting training at TIPL, Asansol(W.B).
- CUMMINS 4 Months Training on HHP Diesel Engine (Cummins HHP Id-19307374HAC) at Cummins, Asansol(W.B).
Disclaimer
I declare that all the information given herein is true, complete and correctly describe my qualification, experience & myself.
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