Summary
Overview
Work History
Education
Skills
Disclaimer
Software
Certification
Work Availability
Accomplishments
Languages
Interests
Timeline
BusinessDevelopmentManager
RAKESH BALA

RAKESH BALA

Business Associate
Bengaluru,Karnataka

Summary

Business Associate supporting clients and serving as primary business contact. Excel in building relationships with clients, identifying new business opportunities, handling client communication and communicating business offerings to customers. Skilled leader during business meetings and making sales field visits. Strong business acumen, attention to detail, excellent communication, and interpersonal skills.


Overview

2
2
years of professional experience
1
1
Certification
4
4
Languages

Work History

Quality Auditor

Jockey India
Bengaluru
05.2025 - Current
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Identified issues of non-compliance and elevated reports to senior personnel.
  • Completed timely quality reports highlighting deficiencies and recommending corrective actions.

Business Associate

SBI LIFE INSURANCE LIMITED
02.2024 - 05.2025
  • Developed knowledge of company products and services to make suggestions according to customer needs.
  • Facilitated seamless communication between internal teams as well as external partners to ensure alignment on objectives.

Customer Relationship Management

Tech Mahindra
03.2024 - 03.2025
  • Created customer support strategies to increase customer retention.
  • Enhanced customer satisfaction by addressing and resolving customer queries, concerns, and complaints in a timely manner.
  • Collaborated with marketing teams to create targeted campaigns aimed at increasing brand awareness among existing customers.

Education

Diploma in Graphic Design - Graphic Design

MAAC
Bhubaneshwar
04.2001 -

12TH - Arts

Mahaveer Residential College
Bhubaneshwar
04.2001 -

No Degree - BSE

Jagannath Pally High School
Malkangiri
04.2001 -

Skills

Disclaimer

I hereby declare that all the statements & information given by me in this application are true, correct & complete to the best of my knowledge and belief. Date : 2025-07-12 Place : Bangalore

Software

Ms Office

Certification

IRDAI

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Accomplishments

  • Supervised team of 40 staff members.

Languages

English
Upper intermediate (B2)
Bengali
Bilingual or Proficient (C2)
Odia
Bilingual or Proficient (C2)

Interests

Video Games

Hiking

Cooking

Reading Books

Timeline

Quality Auditor

Jockey India
05.2025 - Current

Customer Relationship Management

Tech Mahindra
03.2024 - 03.2025

Business Associate

SBI LIFE INSURANCE LIMITED
02.2024 - 05.2025

IRDAI

04-2023

Diploma in Graphic Design - Graphic Design

MAAC
04.2001 -

12TH - Arts

Mahaveer Residential College
04.2001 -

No Degree - BSE

Jagannath Pally High School
04.2001 -

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RAKESH BALABusiness Associate