Rakesh Bista
IMIS Specialist
Gangtok
Summary
Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 5 years of experience in Rural Development Department. Recognized for cost-effective system improvements, operational streamlining and positive leadership style. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IMIS Specialist/ Clerk position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
IMIS Specialist
Swachh Bharat Mission (SBM) Grameen
Gangtok
01.2022 - Current
- Designed user-friendly interfaces for internal software applications, simplifying navigation and boosting employee satisfaction levels
- Served as a subject matter expert in MIS-related topics, providing guidance and support to colleagues when needed
- Streamlined data management processes by implementing efficient software solutions, resulting in increased productivity and reduced errors
- Implemented process improvements that resulted in cost savings and increased efficiency, benefiting an organization as an whole
- Evaluated new technologies for potential implementation within the organization's IT infrastructure, staying ahead in industry advancements
- Supported project management activities through detailed documentation and effective communication with stakeholders from diverse backgrounds
- Developed custom MIS reports for various departments, enabling them to monitor key performance indicators effectively
- Managed vendor relationships to ensure timely delivery of products/services needed for smooth functioning of IT operations
- Enhanced data security by conducting regular system audits and implementing proper encryption protocols, safeguarding sensitive information.
- Reduced system downtime by closely monitoring infrastructure components and performing routine maintenance tasks promptly.
- Designed user-friendly interfaces for internal software applications, simplifying navigation and boosting employee satisfaction levels.
- Served as subject matter expert in MIS-related topics, providing guidance and support to colleagues when needed.
Lower Divisional Clerk
Rural Development Department, Government of Sikkim
Gangtok
1 2019 - 1 2021
- Efficiently handled administrative and clerical support tasks, documentation and record-keeping, correspondence management, and data management
- Demonstrated excellent customer service and public interaction skills, supported field operations, coordinated and scheduled departmental events, and managed office supplies effectively.
- Coordinated travel arrangements for colleagues, including booking flights, hotels, transportation services for seamless business trips
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment
- Assisted HR department in recruiting process by reviewing resumes and scheduling interviews leading to improved talent pool
- Supported event planning initiatives through venue sourcing, material preparation and logistics coordination resulting in successful gatherings
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to correct recipients in timely manner
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation
- Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings
- Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary
- Trained new clerks on company procedures and software tools effectively contributing to their integration into team
- Contributed to success of projects by conducting thorough research and compiling relevant information for use by team members
Education
BBA - Business Administration And Management
SRM UNIVERSITY SIKKIM
Gangtok, India 09.2014 - 03.2018
GRADUATE SENIOR SECONDARY - Commerce
National Institute of Open Schooling
Sikkim 07.2013 - 04.2014
High School Diploma -
National Institute of Open Schooling
Gangtok, India 03.2009 - 04.2010
Skills
Data Management
Technical Proficiency
Analytical Thinking
Attention to Detail
Communication Skills
Problem-Solving
Team Collaboration
Problem-solving abilities
Multitasking
Adaptability
Self Motivation
Task Prioritization
Compliance and Confidentiality
Network Administration
Content Management
Business Intelligence
Machine Learning
Big Data Analytics
Application support
Help Desk Support
Teamwork and Collaboration
Websites
Languages
ENGLISH
Advanced (C1)
HINDI
Upper intermediate (B2)
BANGLALI
Intermediate (B1)
TIBETAN
Upper intermediate (B2)
NEPALI
Advanced (C1)
Interests
Playing Guitar
Cooking
Sky Diving
Timeline
IMIS Specialist
Swachh Bharat Mission (SBM) Grameen
01.2022 - Current
BBA - Business Administration And Management
SRM UNIVERSITY SIKKIM
09.2014 - 03.2018
GRADUATE SENIOR SECONDARY - Commerce
National Institute of Open Schooling
07.2013 - 04.2014
High School Diploma -
National Institute of Open Schooling
03.2009 - 04.2010
Lower Divisional Clerk
Rural Development Department, Government of Sikkim
1 2019 - 1 2021
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