Rakesh Borgam
Hyderabad
Summary
Dynamic Sales Advisor with a proven track record at 24/7 ai, excelling in customer service and product knowledge. Expert in upselling strategies and employee training, I consistently enhanced client satisfaction and drove sales growth. Leveraging analytical skills from my experience as a Tax Analyst, I develop tailored solutions that optimize client outcomes.
Overview
3
3
years of professional experience
2018
2018
years of post-secondary education
Work History
Sales Advisor
24/7 ai
Hyderabad
07.2024 - Current
- Assisted customers with product inquiries and provided tailored recommendations.
- Engaged with clients to ensure satisfaction and resolve issues promptly.
- Trained new staff on company policies and best practices for customer service.
- Provided customers with information on products and services available.
Tax Analyst
My professional tax
Hyderabad
10.2022 - 07.2024
- Prepared tax returns for individuals
- using specialized software.
- Analyzed client financial data to ensure compliance with tax regulations.
- Assisted in developing tax strategies to minimize client liabilities and optimize refunds.
Education
BBA - Commerce And Accounting
Avinash Collage of Commerce
Hyderabad 05.2014 - 08.2017
MEC
Sri Gayatri Junior College
05.2012 - 08.2014
Naive High School
Hyderabad Skills
- Customer service
- Product knowledge
- Sales techniques
- Employee training
- Promotional sales
- Upselling strategies
Accomplishments
- Awarded as best employee of the year for excellence in sales (2024)
Timeline
Sales Advisor
24/7 ai
07.2024 - Current
Tax Analyst
My professional tax
10.2022 - 07.2024
BBA - Commerce And Accounting
Avinash Collage of Commerce
05.2014 - 08.2017
MEC
Sri Gayatri Junior College
05.2012 - 08.2014
Naive High School