RAKESH CHAKRABORTY
Bartender
Ghatal,WB
Summary
Motivated Bar professional with bar and restaurant service. Efficiently takes and prepares orders, counts change and maintains clean work areas.
Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Assistant Bartender
Hyatt Centric Ballygunge Kolkata
07.2025 - Current
- Developed strong rapport with regular clientele through engaging conversation, remembering preferences, and providing personalized service.
- Enhanced overall guest experience through attentiveness to special requests or dietary restrictions when crafting cocktails or recommending beverages.
- Maintained strict adherence to local alcohol laws regarding identification checks and responsible service practices for guest safety.
- Accepted payments, calculated change, processed cards and issued receipts.
- Maintained full knowledge of menu offerings and learned how to prepare wide range of specialty drinks and cocktails.
- Ensured timely service for guests by quickly learning drink recipes and accurately measuring ingredients.
- Gained proficiency in operating point-of-sale systems for accurate order entry and cash handling procedures to minimize discrepancies at shift end.
- Assisted head bartender in managing inventory and restocking supplies for efficient bar operations.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Helped management plan and serve bar menu exceeding customer expectations.
- Completed requisitions to maintain required stock par levels.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Senior F&B Associate Cum Bartender
Emaar Hospitality Group
01.2024 - 01.2025
- Supported revenue growth by upselling menu items and suggesting daily specials to guests.
- Demonstrated adaptability through cross-training in various F&B roles, including server, bartender, and host/hostess positions.
- Displayed strong organizational skills when preparing mise en place for large parties or special events within the establishment.
- Enhanced guest satisfaction by providing exceptional service and maintaining a clean dining environment.
- Collaborated with team members to ensure smooth operations during peak service hours.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Utilized POS system to receive and process food and beverage orders.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Making classic cocktails and inhouse cocktails.
- Making seasonal cocktails and making new drinks receipes.
Waiter
Radisson Blue Yas Island Abu Dhabi
11.2022 - 01.2023
- Provide knowledgeable, friendly, professional and efficient F&B Service to all guests ensuring maximum guest satisfaction in a manner consistent with Radisson standards.
- Anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.
- Prepare outlet for service utilizing the checklist and as instructed through briefings.
- Maintain good knowledge of the menu to answer questions the guests may have.
- Accurately take & process orders. Serve & clear food and drinks within required timeframes.
- Reporting to maintenance department about faulty equipment that needs immediate attention
Food and Beverage Trainee Executive
FAIRFIELD BY MARRIOTT KOLKATA
09.2021 - 04.2022
- Increased sales through upselling techniques and promoting specials or new menu items to customers.
- Developed strong communication skills through constant interaction with customers, coworkers, and supervisors.
- Gained proficiency in using various foodservice equipment, including espresso machines, blenders, and POS systems.
- Demonstrated versatility by adapting to various front-of-house roles as needed during peak periods or staff shortages.
- Collaborated with team members to maintain a clean and organized work environment, adhering to health and safety standards.
- Assisted in inventory management, ensuring optimal stock levels and proper storage conditions for perishable items.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Developed and maintained positive relationships with customers to enhance service.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Greeted customers and answered inquiries regarding menu items and specials.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Processed customer payments and balanced cash drawers.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Utilized POS system to receive and process food and beverage orders.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Food and Beverage Senior Associate
TAJ FISHERMAN'S COVE RESORT AND SPA- Chennai, India
03.2016 - 11.2019
- Present menu and provide detailed information when asked like about portions, ingredients or potential food allergies.
- Take accurate food and drinks orders from the guest & punching all the orders on ordering software system & update the guest’s instruction.
- Preparing the daily sales report after closing the restaurant, sending the all cash & charge slip to the accounts department
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Increased sales significantly by upselling higher-end products to customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- handling shift closings with proper cash management.
Education
Bachelor of Arts - Hotel And Tourism Management
Indian Institute Of Hotel Management
Kolkata 05-2019
Skills
Communication
Team Player
Self-Motivated
Time Management
Positive Attitude
Organization skills
High energy Level
Micros
Knowledge of beer, spirits, wine
Upselling Techniques
Mixology expertise
Promotional skills
Handling difficult customers
Inventory
Creative mixology
Beverage supply orders
Craft cocktail preparation
Order management
ABOUT ME
- Date of birth: 13/03/1993
- Linguistic ability: English,Hindi,Bengali
- Nationality: Indian
Additional Information
Reference: Mr. Subho Das (+917278055987)
Certification
Basic STCW
Timeline
Assistant Bartender
Hyatt Centric Ballygunge Kolkata
07.2025 - Current
Basic STCW
04-2025
STSDSD
04-2025
Senior F&B Associate Cum Bartender
Emaar Hospitality Group
01.2024 - 01.2025
Waiter
Radisson Blue Yas Island Abu Dhabi
11.2022 - 01.2023
Food and Beverage Trainee Executive
FAIRFIELD BY MARRIOTT KOLKATA
09.2021 - 04.2022
Food and Beverage Senior Associate
TAJ FISHERMAN'S COVE RESORT AND SPA- Chennai, India
03.2016 - 11.2019
Bachelor of Arts - Hotel And Tourism Management
Indian Institute Of Hotel Management
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