RAKESH C PARAB
Thane
Summary
A coherent professional with a proven track record of driving business growth and fostering strong client relationships at HSBC Bank Ltd. Demonstrates a strong understanding of banking and financial operations, combined with expertise in people management and strategic planning. Leverages digital technologies to enhance client experiences and ensure compliance. Achieved significant success through strategic cross-selling and personalized service solutions, resulting in high levels of client satisfaction.
Overview
22
22
years of professional experience
Work History
Vice President, Key Account Manager
HSBC Bank Ltd
09.2018 - Current
- Managed HSBC wallet clients and ensured exceptional client satisfaction by effectively managing payments, liquidity, and collections processes
- Expanded wallet share by strategically cross-selling GPS products and delivering personalized service solutions that precisely aligned with client needs
- Nurtured strong client relationships by maintaining open communication, providing valuable market insights, and proactively addressing client needs.
- Leveraging digital technologies to enhance client experiences, streamline operational efficiency, and catalyze sustainable business growth
- Ensured meticulous adherence to all applicable laws, regulations, and global standards within the Client Servicing team.
- Actively contributed to the achievement of local, regional, and global targets for the Client Servicing team.
Manager - Client Services
HSBC Bank Ltd
01.2015 - 09.2018
- Supported Relationship Managers in securing large client mandates, ensuring seamless transition of KYC, compliance data, and beneficial ownership details.
- Provided comprehensive guidance to cross-border clients by ensuring seamless client onboarding and transaction execution.
- Proactively addressed client queries, identifying opportunities for service enhancement and ensuring timely KYC completion of Foreign Portfolio Investors in adherence to SEBI and RBI regulations.
- Actively participated in network calls to track FPI entrants and streamline registration processes.
Manager - Implementation
HSBC Bank Ltd
09.2012 - 06.2013
- Managed the onboarding process for new Custody and Derivatives accounts, ensuring thorough due diligence and compliance.
- Enhanced client satisfaction and retention through strategic business planning, relationship management, and tailored service solutions.
- Conducted thorough AML and KYC checks on entities and individuals using World-Check, ensuring strict adherence to the Bank's AML policy guidelines.
Analyst
Deutsche Bank AG
10.2008 - 09.2012
- Oversee the entire process of opening Domestic and Offshore Custody Accounts, ensuring seamless coordination with regulators, exchanges, internal teams, and external agencies.
- Analyze, compile, and synthesize data into clear and informative reports for clients and regulators, while conducting thorough KYC reviews and periodic updates for business entities to ensure ongoing compliance.
Team Leader
Syntel Sourcing Pvt Ltd
02.2005 - 09.2008
Customer Response Executive
Reliance Info Stream Pvt Ltd
12.2003 - 02.2005
Accounts Executive, Home Loan dept.
ICICI Bank Ltd
09.2002 - 12.2003
Education
Post Graduate Diploma in Management - Hybrid Program
Welingkar Institute of Management Development & Research
Mumbai, India12-2025
Cultivating a Growth Mindset - certificate of completion
03.2022
Robotics Process Automation Foundation course - certificate of completion
11.2021
Bachelors in Commerce - Finance & Accounting
Mumbai UNIVERSITY
12.2002
GNIIT -
NIIT
12.2002
Skills
- Account Management
- Client Relationship Building
- Understanding corporate finance
- Effective time management
- MIS Reporting
Languages
English
Hindi
Marathi
Accomplishments
- Awarded the CMB Premier League (HSBC) multiple times for outstanding performance in servicing a top-tier client, demonstrating relentless dedication and excellence.
- Honored with the Dynamo Award (HSBC) for exceptional client service in two consecutive quarters (October-December 2016 and 2017).
- Received the GTB Ratna Award (Deutsche) for excellence in developing creative strategies and implementing processes that consistently delivered results on time.
Hobbies
Playing cricket
Travelling
Cooking
Binge watching
Swimming
Timeline
Vice President, Key Account Manager
HSBC Bank Ltd
09.2018 - Current
Manager - Client Services
HSBC Bank Ltd
01.2015 - 09.2018
Manager - Implementation
HSBC Bank Ltd
09.2012 - 06.2013
Analyst
Deutsche Bank AG
10.2008 - 09.2012
Team Leader
Syntel Sourcing Pvt Ltd
02.2005 - 09.2008
Customer Response Executive
Reliance Info Stream Pvt Ltd
12.2003 - 02.2005
Accounts Executive, Home Loan dept.
ICICI Bank Ltd
09.2002 - 12.2003
Robotics Process Automation Foundation course - certificate of completion
Bachelors in Commerce - Finance & Accounting
Mumbai UNIVERSITY
GNIIT -
NIIT
Post Graduate Diploma in Management - Hybrid Program
Welingkar Institute of Management Development & Research
Cultivating a Growth Mindset - certificate of completion
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