Rakesh Dattaram Pawar
Virar (West)
Summary
I have been part of employee transport industry for 20 plus years. Having knowledge of both domains i.e. Service Provider & Service Receiver and experienced in Car Rental, Cab & bus operations. Self-motivated, tireless work ethic, experienced in securing customer loyalty and forging valuable relationships with key stakeholders. Dedicated and results-driven professional with a proven track record in Operations Management, Vendor Management, Customer Management, and Billing. Seeking a challenging role, where I can leverage my skills and experience to optimize processes, enhance vendor relationships, improve customer satisfaction, and streamline billing operations.
Overview
20
20
years of professional experience
3
3
Languages
Work History
Assistant Manager
Wise Travel India Pvt. Ltd.
12.2022 - Current
- Managing Pan India – Car Rental bookings for cities like Mumbai, Pune, Bangalore, Delhi, Vadodara & Chennai.
- Managing business tour’s transportation for Guests/Senior Management of the organization.
- Managing daily activities of employee’s pickup and drop.
- Reviewing and ensuring compliance with all the safety policies & procedures.
- Monitoring, updating, and maintaining all the necessary / required legal documentation.
- Responding appropriately to emergencies or urgent issues.
- Playing a key role in launching successful employee transport operations at the Yerwada, Pune office.
- Instrumental in reducing No Show instances.
- Instrumental in reducing the Geo Fence Instance to zero.
- Instrumental in driving employee feedback from 200 to 1000 plus monthly.
- Promoted from Senior Executive to Assistant Manager in May 2024.
- Earned 'Excellence Awards' in both 2023 and 2024.
Senior Executive
Sukhi Facility Services Pvt. Ltd.
05.2018 - 10.2022
- Managing daily activities of employee’s pickup and drop.
- Managing business tour’s transportation for privileged officers of the organization.
- Reviewing and ensuring compliance with all the safety policies & procedures.
- Monitoring, updating, and maintaining all the necessary / required legal documentation.
- Responding appropriately to emergencies or urgent issues.
- Since October 2022 my service was acquired by Limitless Security & Facility Management Private Limited.
Accounts Executive
Auctus Logistics Management Pvt. Ltd.
05.2017 - 04.2018
- Handling Accounts, including preparing Sales & Purchase Invoices.
- Management of Bank transactions.
- Additional / Part time job at D.J. Enterprises as MIS Executive.
Executive for Transport Process
JLL (JONES LANG LASSALE)
08.2010 - 08.2016
- Managing daily activities of the Nodal Bus Services.
- Monitoring the staff & ensuring the maximum utilization of company resources.
- Reviewing and ensuring compliance with all the safety policies & procedures.
- Monitoring, updating, and maintaining all the necessary legal documentation.
- Assistance to the Manager in preparation of various routes for Nodal Bus Operations.
- Maintaining operational performance of the staff.
- Reconciliation of Payments & Outstanding’s.
- Responding appropriately to emergencies or urgent issues.
- Promoted as an 'Assistant Manager' in July 2015.
- Post completion of contract with JP Morgan Services India Pvt. Ltd. in August 2016, my service was acquired by Aravon Services Pvt. Ltd. between September 2016 till 31st March 2017.
- Received an 'Excellence Award' from client, JP Morgan.
Operations Executive
Berggruen Car Rentals Private Limited
08.2008 - 08.2010
- Co-ordinate with Customers for Car Rental Bookings.
- Allocation of duties to all Units.
- Prepared Monthly MIS & Reports as per requirement.
- Monitored fleet activities.
- Handled Billing & Invoices and their submission to the Accounts.
- My performance with reconciliation of outstanding’s achieved company to nullify its previous outstanding’s from its clients.
- Based on such performances, client JP Morgan has offered an opportunity to work for their Administrative Department.
Operation Executive
Lease Plan India Services Ltd.
02.2008 - 07.2008
- Co-Ordinated with Clients for Bookings.
- Co-Ordinated with Vendor.
- Prepared Bills & Petty Cash Reports.
- Supervised Fleet & Car Maintenance.
- The company provides Car Rental & Leasing Services.
Accounts Executive
International Travel House Ltd.
09.2005 - 03.2008
- Prepared Bills (Monitoring billing activities of all units).
- Prepared Debit & Credit Notes.
- Payment follow-up with Debtors for collection of Payment.
- Bank Reconciliation.
- Customer Ageing Analysis.
- Prepared MIS reports for Collection.
- Co-ordinated with Clients for the issues raised.
- The company provides Car Rental & Hotel Services. It’s an ITC Group Company.
- Documentation of Billing.
- Attendance & Disciplinary Actions.
Education
Graduated - Commerce
Yashvanth Rao Chavan Maharashtra Open University
01.2004
Skills
Operations Management
Vendor Relationship Management
Customer Relationship Management
Billing and Invoicing
Process Optimization
Team Leadership
Data Analysis
Project Management
Communication Skills
Problem-solving
Time Management
Interests
Reading
Traveling
Personal Information
- Date of Birth: 12th July 1981
- Nationality: Indian
- Marital Status: Married
Timeline
Assistant Manager
Wise Travel India Pvt. Ltd.
12.2022 - Current
Senior Executive
Sukhi Facility Services Pvt. Ltd.
05.2018 - 10.2022
Accounts Executive
Auctus Logistics Management Pvt. Ltd.
05.2017 - 04.2018
Executive for Transport Process
JLL (JONES LANG LASSALE)
08.2010 - 08.2016
Operations Executive
Berggruen Car Rentals Private Limited
08.2008 - 08.2010
Operation Executive
Lease Plan India Services Ltd.
02.2008 - 07.2008
Accounts Executive
International Travel House Ltd.
09.2005 - 03.2008
Graduated - Commerce
Yashvanth Rao Chavan Maharashtra Open University