Rakesh Dhar

Spearheaded Talent Acquisition management and operations for Deloitte ( USI), ensuring seamless and efficient experience for TA (COE) candidates and internal stakeholders

• Act as integrator, connecting various work streams such as Finance, Human Resources, Legal, IT, Administration, thereby streamlining business processes and delivering key strategic imperatives.
• Acted as escalation point for process owners, regional recruiters, internal Global People stakeholders, and external service providers.
• Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Implemented and managed recruitment coordination and operations processes, tools, and systems to improve efficiency and provide real-time visibility into recruitment activities.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Facilitated successful cross-functional collaborations for completion of key projects, fostering strong working relationships among team members.
• Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
• Designed, deployed, and leveraged data analytics to assess key recruitment metrics, scorecards and identified areas for improvement, and developed data-driven operational solutions
• Implemented and managed recruitment workflows and process maps, tools, and systems to improve efficiency and provide real-time visibility into recruitment activities
• Managed all high-level escalations and inquiries from Compliance Help Desk
• Lead immediate resolution efforts and address and resolve issues leading to applicable escalations
• Collaborated with Office of General Counsel and Risk around Client Recruiting Protocol
• Point of contact for cross-business reporting requests, and cross-business budgeting, including Plan and Forecast, Headcount plan and forecast.

Designed, developed and implemented end-to-end recruitment workflows and process

• Created and implemented reporting and performance matrix for monitoring and analyzing requirements (clients) as well as of recruiters on individual basis
• Developed and standardized Complete Recruitment Life Cycle process including sourcing, screening process, interviewing process, Selection, Onboarding & offboarding
• Own overall recruitment cycle from workforce planning to Candidate Onboarding with special focus on vitality of recruitment metrics covering Quality of Hire, Turnaround time, Recruitment channel efficacy, Diversity Hiring, Onboarding efficacy and compliance to recruitment policies and fair employment practices
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Defined & monitored recruiting and staffing SLAs, KPIs & KRAs and provide direction to recruiting teams
• Facilitated ongoing and regular one-on-one interactions with direct reports designed to enhance awareness, support, and accountability of job performance, professional growth, and contributions on organizational results
• Resource allocation, team time management, productivity tracking and timely delivery of quality target resources
• Ensure that team works in accordance with plan and delivers within time schedules and budgets, and major variances are escalated appropriately Developed and drive effective Recruitment Channel Management Strategy for business ensuring best in class talent for organization at optimum cost
• This also included articulating and implementing an effective strategy for driving performance of recruitment function through channels like Referrals, Social Media & Job boards
• Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations

• Lead Talent Management (Business Unit) with team of 90+ Team members and held responsibility for operations of Talent Acquisition Team, achieving high performance through effective leadership
• Responsible for overall delivery for Talent Management (Business Unit, and to manage a team of 90+ recruiters to scale up the entire recruitment processes & also upscale per person productivity
• Developed organization's short and long-term strategy and directed subordinate towards accurate and timely implementation of same
• Oversaw overall performance of subordinates and ensured divisional and departmental KPI's are well designed, communicated and monitored with realistic Approach
• Supervised and managed positions to help executive management plan and implement strategic organization-wide growth initiatives
• Proposed various processes to the company & made sound business decisions which resulted in growth & enhancement in short span
• Partnered with CXO's & Business Leaders to determine the current and future leadership and executive staffing needs and accordingly building a pipeline of executive talent aligned to future business priorities
• Managed end to end recruitment process, handling large team for volume hiring's at front line positions
• Was directly involved in Process improvement and Automation of Recruitment by ensuring integration of Technologies and Processes
• (Career Site, Employee Referral, University Program, Alumni Network, Social Network, Assessment Tool, ATS)
• Developed and maintained exceptional customer working relationships and ensures delivery of contracted and new services
• Worked on creating strong structure and process support for business performance and in providing and evaluating administrative information to monitor business performance Recruiting Staffing.

Worked Onsite form Los Angeles Branch in California

• Interacted with human resources, hiring managers and other key stakeholders to ensure client satisfaction
• Built and maintained solid relationships with prospective clients, existing clients, C-level business leaders in community and corporate management
• Responsible for development, growth and overall performance of entire TA division.
• Managed and lead entire offshore recruiting resource team
• Negotiated, developed and managed contracts with Largest Tier one recruiting corporations to maximize IT staffing solutions
• Coordinated with offshore development team to review projects along with in-house and offshore recruiters
• Led and participated in continuous process improvement initiatives with focus on industry best practices and client satisfaction
• Led regularly scheduled (daily/weekly) team meetings attended by Account Managers and direct reports including recruiting Leads and recruiters
• Participated in quarterly supplier review calls with clients/MSPs
• Developed, implemented and managed KPI's
• Designed and delivered quarterly business reviews (QBR) to key stakeholders representing previous quarters' efforts specific to KPI measures, process improvements, time-sensitive sub measurements, and partnership highlights
• Responsible for building and maintaining competitive intelligence database qualifying and extracting information from multiple data sources to create candidate pipeline for current and future hiring needs
• Spearheaded end-to-end implementation and administration of ATS for 4isoft for Capturing business requirements, working with key stakeholders and conduct workshops
• Architected solutions required to address client's requirements assess client's needs and recommended solutions that optimized value for both customer and firm.
• Increased quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
• Managed high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
• Evaluated and updated company recruitment policies to ensure alignment with industry best practices and compliance with applicable laws and regulations.
• Created comprehensive reports on recruitment trends and metrics which informed executive decision-making related to workforce planning strategies.
• Spearheaded diversity inclusion initiatives within recruitment process by partnering with community organizations focused on underrepresented groups in workforce.
• Reduced time-to-fill rates by utilizing advanced recruitment tools such as applicant tracking systems and social media platforms.
• Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
• Enhanced efficiency of talent acquisition processes by implementing data-driven strategies and streamlining workflows.
• Implemented innovative sourcing techniques to identify passive candidates and expand talent pipelines for hard-to-fill roles.
• Optimized sourcing networks and used proactive methods to direct source candidates.
• Managed all aspects of interview process including scheduling, conducting interviews, providing feedback, and negotiating offers with candidates.
• Developed strong relationships with hiring managers to better understand their needs, resulting in improved candidate selection.
• Facilitated successful candidate experiences throughout all stages of recruitment journey by maintaining open lines of communication and providing timely feedback.
• Mentored junior recruiters in best practices for efficient candidate sourcing, interviewing techniques, and relationship building with hiring managers.

Responsibilities - Sourcing candidates using all channels namely portals/ Google search/ LinkedIn etc

• Attending conference calls with hiring managers for better understanding of requisitions
• Interview confirmation with consultant and client side, post interview feedback and relevant details updating
• Dealing with New Hire formalities and all required paper work, post joining
• Coordinating with Onshore Management during all stages of recruitment from beginning to end
• Interacting with junior recruiters/trainee and mentoring them to be able to work independently on client's staffing requirements
• Hands on Experience with Fieldglass, Beeline, IQNavigator etc
• Responsible for Leading and mentoring of team of 6 recruiters
• Supporting to Account Manager of above mentioned clients and client interaction
• Communicating with Account Manager/VP of Sales for specific requirements/submittals/ or any other recruiting need
• Updating Daily PO Status and other details in company reports
• Follow ups on all contract agreements, background checks and PO's with internal on-boarding team and consultants
• Providing training to new hires regarding recruitment process People Management: Planning and managing career growth of Associates
• Working actively and placing candidates through passive recruitment (LinkedIn and Facebook)
• Effectively recruited candidates through Internet research, internal database, cold calling, referrals, and networking
• Conducted in depth interviews with candidates both in-house and by telephone to determine skills, knowledge, interest, market value, and availability
• Managed presentation, selection, offer, negotiation, closing and administrative components of hiring.
• Sourced and selected applicants for technical positions within company.
• Used Boolean searches to develop applicant portfolios for expected openings.

• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
• Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
• Coordinated schedules to arrange management interviews with applicants.
• Built strong relationships with internal and external candidates to ensure excellent hiring experience.
• Managed high-volume requisitions in timely manner to meet client staffing needs efficiently.
• Assisted with onboarding and orientation of new hires to expedite acclimatization process.
• Advertised job opportunities on social media platforms and job boards.
• Collaborated with hiring managers to understand job requirements and expectations.
• Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
• Developed recruiting strategies to identify qualified candidates and build network.
• Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
• Studied job descriptions and qualifications to determine applicant requirements.
• Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
• Created engaging job postings that accurately reflected position requirements while showcasing company culture.
• Operated and maintained applicant tracking and candidate management systems.
• Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
• Implemented innovative sourcing strategies that led to discovery of top talent in competitive markets.
• Leveraged LinkedIn Recruiter tool effectively, broadening network connections and identifying passive candidates.