Rakesh Dnyaneshwar Patil
Jalgaon
Summary
Having 09 years of experience covering areas like Key Retail Branch Banking and Loan Sales & marketing. Skilled in End-to-end bank process from KYC to liability & major in Branch sales and compliance. Experienced in Project Implementation /Customer satisfaction /Process Delivery/ Team handling.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Branch Relationship Officer
Axis Bank Ltd
Jalgaon
08.2024 - Current
- Facilitated customer inquiries to enhance banking experience and resolve issues.
- Managed account transactions to ensure accuracy and compliance with policies.
- Guided clients through banking products to promote financial literacy and services.
- Maintained customer records in the banking system for efficient service delivery.
- Conducted thorough reviews of financial documents for accuracy and compliance.
- Maintained organized records of audit findings and client communications.
- Processed cash transactions accurately and efficiently during peak hours.
- Maintained organized cash drawers and balanced cash registers daily.
- Provided excellent customer service to ensure a positive customer experience.
- Processed customer payments by cash or credit card accurately and efficiently.
Asset Desk Manager
Axis Bank
Jalgaon
08.2023 - 08.2024
- Manage All Loans Products by Team & Branch Resources
- Handling Secured & Unsecured Loans
- Identify sales opportunities for Retail Asset products to existing customers of the Bank along with looking out for acquiring new customers and building new relationships
- Manage business relations with existing customers and branch resources to generate retail asset leads
- Achieve sales targets as assigned by the organization on a monthly basis
- Liaison with the branch and retail asset team to ensure smooth processing of cases
- Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry
Sales Manager
Tata Capital
09.2022 - 08.2023
- Managing Personal Loan sales and accountable for increasing profitable sales growth, as per targets.
- Sourcing Business by DSA & Market Scoping Activities
- Staffing and grooming, team building, motivation, satisfaction and minimal attrition.
- Ensuring the delinquency ratio stays downbeat for his portfolio.
- Co-ordination with OPS team & Credit Team
Deputy Manager
ICICI Bank
07.2021 - 09.2022
- Directed to team for achieving monthly business targets.
- Generating Loan Leads by assigned branches
- To generate Personal Loan (salaried) business & to achieve on monthly basis benchmark targets and meet branch cross sell targets.
- All branches need to be activated for business and appointment/allocation of ROs in these branches need to be logical and linked to the Branch targets.
Relationship Officer
Bandhan Bank
12.2020 - 07.2021
- Building and maintaining strong, long-lasting customer relationships.
- Meeting and exceeding sales targets for banking products and services.
- Resolving client issues and ensuring high levels of customer satisfaction.
- Keeping abreast of industry trends and changes in financial regulations.
- Financial Analysis liquidity analysis, solvency analysis, profitability analysis, efficiency analysis, and market analysis
Relationship Manager
Capri Global Capital Ltd
Jalgaon
01.2020 - 08.2020
- Acquisition: focus on lending to new customers, championing the purpose of building a large home loan book with high yield.
- Book Quality: maintaining portfolio quality.
- Maintain highest standards of Customer Service and Compliance.
Assistant Manager
Kotak Mahindra Bank
Jalgaon
09.2019 - 12.2019
Senior Executive
I process Ind Pvt Ltd
Jalgaon
09.2016 - 08.2019
- Identify and target potential clients for loan sales.
- Assist clients in understanding the loan process and options available.
- Process loan applications and ensure all required documents are collected and verified.
- Liaise with internal teams to ensure smooth loan processing and approval.
- Follow up with clients to keep them informed of application status.
- Achieve monthly and quarterly sales targets set by the company.
- Maintain strong relationships with existing clients to encourage repeat business.
Education
MBA/PGDM -
MIT School Of Distance Education
BCA -
Tilak Maharashtra Vidyapeeth
PuneXIIth - English
Xth - Marathi
Skills
- Sales
- Marketing
- Lead generation
- KYC
- Finacle
- Outward Clearing
- Personal Loans
- Business Loan
- Credit Cards
- Audit Compliance
- AML KYC
- Transaction Banking
- Customer Service
- Service Request Management
- Service desk
Certification
- Industrial safety management
- MSCIT
Social Link
https://www.linkedin.com/in/rakeshpatil-4056aa102
Languages
- English
- Hindi
- Marathi
Projects
1 Weeks
Total Work Experience.
9 yrs
Other Personal Details - Country
INDIA
DOB
- 01/05/1993
Timeline
Branch Relationship Officer
Axis Bank Ltd
08.2024 - Current
Asset Desk Manager
Axis Bank
08.2023 - 08.2024
Sales Manager
Tata Capital
09.2022 - 08.2023
Deputy Manager
ICICI Bank
07.2021 - 09.2022
Relationship Officer
Bandhan Bank
12.2020 - 07.2021
Relationship Manager
Capri Global Capital Ltd
01.2020 - 08.2020
Assistant Manager
Kotak Mahindra Bank
09.2019 - 12.2019
Senior Executive
I process Ind Pvt Ltd
09.2016 - 08.2019
MBA/PGDM -
MIT School Of Distance Education
BCA -
Tilak Maharashtra Vidyapeeth
XIIth - English
Xth - Marathi
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