RAKESH D REMANAN

Luxon Motors Pvt. Ltd (Nippon Group of Companies) - IT Group Head, Kochi,
Kerala, India
Key Responsibilities:
September 2013 - April 2023
Poabs Enterprises Pvt. Ltd - Assistant Manager of IT Operations, Kerala, India
2012 - 2013
IT Infrastructure & Operations Management:
Plan, organize, control, and evaluate IT and electronic data operations,
including centralized call center infrastructure.
Oversee the implementation and maintenance of HRMS at the IT level,
ensuring system alignment with organizational goals. Dell,Lenovo, Cisco Ucs
Servers and Rack Management,CCTV surveillance administration,Server
storage EMC Administration,Sophos, fortinet firewall Administration,Eset
Endpoint Antivirus Remote Administration & k7 E Scan Etc.,Veeam Backup and
Replication,UniFi Network Controller Management & Tp-
Link,Virtualization,Cisco core switches Poe switches and Cisco Access
Points,Microsoft Office 365 business Administration
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Team Leadership & Staff Development:
Recruit, train, and mentor IT staff, setting clear job expectations and
conducting performance appraisals to foster continuous growth and
efficiency.
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System Development & Policy Implementation:
Design, develop, and implement IT systems, policies, and procedures to
optimize performance and compliance with organizational standards.
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Information Security & Data Management:
Ensure robust data security, network access control, and reliable backup
systems to protect organizational assets.
Maintain and enhance information control structures to ensure data integrity
and confidentiality.
•
Strategic Planning & Problem Resolution:
Identify high-risk or problematic areas within IT infrastructure and implement
timely, strategic solutions.
Align IT systems and services with user needs and overall business
functionality to support policy and decision-making.
•
Systems Auditing & Performance Evaluation:
Conduct regular audits of IT systems and assess outcomes to improve
efficiency and effectiveness.
Monitor IT assets and operations to ensure compliance and optimal
performance.
•
Budgeting & Cost Control:
Manage the annual IT budget, ensuring strategic allocation of resources and
cost-effective operations.

Poabs • Group of Companies
Developed strong working relationships with staff, fostering a positive work
environment.
•
Improved operational efficiency by adopting new technology for inventory
management.
•
Improved customer satisfaction by resolving complaints and inquiries
promptly.
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Supervised day-to-day operations to meet performance, quality and service
expectations.
•
Coordinated with vendors to ensure timely delivery of products and resolve
any supply chain issues.

• Established team priorities, maintained schedules and monitored performance.

• Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
• Performed day-to-day LAN and WAN administration, maintenance, and support.
• Assisted IT staff on troubleshooting issues • and closing calls.
• Monitored system performance and responded to alerts.
• Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software
• Deployed virtualization technologies to consolidate resources effectively and
  reduce overhead expenses associated with physical hardware management.
• Backed up company data to distributed storage centers to avoid massive data loss.
• Verified continuity of computer and telephone system services for users..
• Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
• Implemented network security measures to minimize data loss.
• Performed day-to-day LAN and WAN administration, maintenance, and support.
• Identified and immediately resolved issues with network devices.

• Economic caste census Project
• Helped streamline repair processes and update procedures for support action consistency.
• Installed and configured operating systems and applications.
• Created user accounts and assigned permissions.
• Configured and tested new software and hardware.