Rakesh Hire

Role & responsibilities: Undertake competition mapping and update the central product team on competition product propositions.

Plan and execute promotional BTL activity in the branch catchment area to create visibility. Monitor and review lead conversion from each activity.

• Recruitment of Sales Managers and Sales Officers.

Ensure the productivity of Sales Managers and Sales Officers.

Maintain the cost of acquisition within norms. Achieve branch direct sales targets (disbursement and book outstanding).

Build a healthy and profitable portfolio for the Gold Loan Business.

Keep track of collection and recovery, and ensure delinquency remains below permissible limits. Update the central product team on competitive product propositions.

Plan and execute promotional BTL activities in the branch catchment area to create visibility. Monitor and review lead conversion from each activity.

• Recruitment of Sales Managers and Sales Officers. Ensure the productivity of Sales Managers and Sales Officers.

Maintain the cost of acquisition within norms. Achieve branch direct sales targets (disbursement and book outstanding).

Build a healthy and profitable portfolio for the Gold Loan Business.

• Monitoring team's performance and motivating them to reach targets.
• Maintaining and increasing sales of company's products.
• Retain new customer relationship Resolve customer issue.
• Ensure customers financial need are met.
• Also generating major business targets by Referral Customer.
• Develop and monitor bank sales strategies.
• Identify and develop new sources of business.
• Establishing, maintain and expanding customer base.
• Coaching, mentoring and training employees and providing them with timely feedback on their performance.
• Systematic planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers.
• Preparing reports related to branch functioning and its performance.
• Cross selling Insurance Products, Mutual funds to existing and new customer and meet the targets assigned to Branch.

• Company Overview: (Vodafone and credit card personal loan telemarketing DSA.)
• Managing Sales of Entire Team.
• Appointing Sales team of team size of 30 people and manage them 3 team leaders.
• Identifying outliers & conducting maximum one on one session to ensure maximum employee satisfaction & productivity.
• Monitor call to ensure positive customer experience and provide direct feedback on observed performance.
• Ensuring team bonding and team interaction as to avoid attrition happening on the ground.
• Identifying outliers & conducting maximum one on one session to ensure maximum employee satisfaction & productivity.
• Target setting for branch associates and tele caller.
• Achieving targets on regular basis. Providing training to the sales team.
• (Vodafone and credit card personal loan telemarketing DSA.)

• Company Overview: (Vodafone DSA).
• Acquisition of new team and new Business associates.
• Business Development & Marketing Customer Care.
• Work out for profitability of business.
• Product Training and motivation to team.
• Procuring & Handling Business Associates.
• Target setting for Branch, Associates and TSE.
• (Vodafone DSA).

• Company Overview: (Vodafone DAS)
• Managing team of 15 team caller.
• Achieving self and team target.
• Coordination with tele caller customer query.
• Recruiting and training sales staff.
• Servicing the needs of our existing customers.
• Developing sales strategies and setting targets.
• Monitoring team's performance and motivating them to reach targets.
• (Vodafone DAS)