RAKESH KAPOOR
HR - Leader
Vanasthalipuram
Summary
Strategic HR leader with over 20 years of experience in driving enterprise-wide people strategies across diverse sectors, including IT, ITES, BPO, healthcare, clinical research, and services. Expertise includes developing scalable HR frameworks, spearheading HR transformations, and implementing HRMS and PMS solutions alongside culture interventions that align with business growth objectives. Proven track record in enhancing governance, compliance, and organizational capability through data-driven insights and strategic employee listening frameworks such as NPS and 360-degree feedback. Recognized as a trusted advisor to leadership teams, adept at fostering organizational scale, driving culture transformation, and cultivating high-performing teams in fast-paced environments.
Overview
1
1
Language
1
1
Certification
21
21
years of professional experience
Work History
HR-Leader
ClinAsia Labs Private Limited
02.2024 - Current
- Transformed organizational values into the “INSPIRE” framework, and institutionalized it within the PMS by aligning KRAs; led end-to-end implementation on Rippling for the 2026 cycle.
- Strengthened HR governance, policies, and compliance frameworks to ensure alignment with statutory requirements.
- Drove onboarding, capability building, and learning interventions to enhance workforce readiness and performance.
- Oversaw payroll, HR operations, and HRIS optimization, enhancing operational accuracy and employee experience.
- Facilitated onboarding, capability building, and learning interventions to increase workforce readiness and performance.
Manager - Human Resources
ENH iSecure Pvt Ltd
11.2021 - 06.2023
- Designed and implemented employee relations and engagement frameworks to build a high-performance culture, driving motivation through structured initiatives, incentive programs, and continuous feedback.
- Developed and enforced HR policies aligned with local labor laws, managing employee grievances with timely and fair resolutions to maintain a compliant workplace.
- Administered compensation, benefits, and payroll processes using Paybooks, ensuring accuracy and alignment with market benchmarks to support employee satisfaction.
- Ensured HR compliance by developing and enforcing policies aligned with local labor laws, while managing employee grievances with timely and fair resolutions.
- Mentored and led a team of a Manager and Executives in Employee Engagement and HR Operations, enhancing team effectiveness and supporting professional growth.
Human Resource – Manager
Aaseya IT Services Pvt. Ltd
07.2020 - 07.2021
- Led and scaled HR teams (Managers & Executives), driving execution and capability building.
- Spearheaded large-scale engagement strategy during COVID, facilitating leadership connects for 300+ employees to enhance communication and morale.
- Drove large-scale engagement strategy during COVID, including leadership connects for 300+ employees.
- Led COVID Task Force and return-to-work strategy, ensuring employee wellbeing and business continuity.
- Championed digital engagement via Aaseya Champions League (Out Systems), driving adoption through gamification and innovative rewards (incl. Dale Steyn-signed memorabilia).
- Championed digital engagement via Aaseya Champions League (Out Systems), increasing participation through gamification and unique rewards like Dale Steyn-signed memorabilia.
- Led and scaled HR teams (Managers & Executives), enhancing execution and building capabilities across functions.
HRBP Manager
Ascent Business Solutions
03.2019 - 03.2020
- Developed and executed workforce strategy for large-scale operations (700+ FTEs), driving organizational effectiveness through talent pipeline development, succession planning, and enhanced employee engagement.
- Restructured engagement function into strategic HRBP model to enhance governance of employee relations and enable proactive resolution of escalations and sensitive workforce issues with leadership.
- Led enterprise-wide people transformation initiatives, designing and implementing end-to-end HR programs including HRMS, onboarding, capability building, performance management, and rewards to drive organizational effectiveness.
- Instituted wellness programs and initiatives as part of employee wellbeing and engagement agenda to enhance workforce productivity and overall employee experience.
- Managed team of Assistant Managers and Executives in 24x7 operations to ensure seamless HR delivery across shifts while fostering leadership capability and operational excellence.
Assistant Manager – HRBP
Hinduja Global Solutions
05.2016 - 12.2017
Senior Executive – People Experience Team
Cyient (Formerly known as Infotech Pvt. Ltd)
02.2014 - 04.2016
Executive - Human Resources
IKS Health (Formerly known as Inventurus Knowledge Solutions Private Limited)
10.2010 - 02.2014
Executive - Human Resource
Sigma Technologies
02.2008 - 09.2010
CSE
HSBC Electronic Data Processing India Pvt. Ltd
08.2005 - 01.2008
Education
No Degree - High School
Board of Secondary Education (SSC)
Hyderabad, India 04.2001 -
MBA - Human Resources & IT
Institute of Computers And Business Managment (ICBM)
Hyderabad, India08-2005
Bachelor of Commerce - Commerce
New Noble Degree College
Hyderabad, India10-2002
Board of Intermediate (BIE) - Commerce (CEC)
Board of Intermediate Education
Hyderabad, India 04.2001 -
Skills
- HR Leadership and HR Operations
- HR Policies and Process Excellence
- Employee Engagement & Retention
- Administering Disciplinary Procedures
- Performance Management System (PMS)
- Training Need Analysis and Management
- Succession planning
Accomplishments
- Overall Accepted Peer Operations (2022) – ENH iSecure Pvt. Ltd.
- "Team of the Month" - Award Twice at Cyient.
- Young HR Managers – CII (SOUTHERN REGION) Represented Cyient at CII - Topic was Reward and recognition enhancement. Paperwork and initial round of presentations were conducted at the Indian School of Business, Campus - Hyderabad.
- Nominated for Eureka Award at HGS for the Rolling Panda Rewards initiative.
- Winner of “Brilliant Mind Award” – Twice at IKS.
Certification
Certified Rewards Professional from “Aon-Hewitt” – Feb 2016 – No Expiration., Certified Performance Management Expert from “Aon - Hewitt” in process. Cleared the exam pending assessment for certification., Certified in HR Analytics from “Aon - Hewitt.” Cleared the exam, pending assessment for certification., Pursuing a Diploma in Labour Laws from Lawsikho.
Interests
Reading books (Fictional, Management & Motivational), Writing articles & poems, Watching movies, cricket, web series, and playing guitar(beginner), Represented as a player for Bhartiya Cricket Club in the “C-2” Division, Travelling and cooking
Disclaimer
Will provide the details upon request.
Timeline
HR-Leader
ClinAsia Labs Private Limited
02.2024 - Current
Manager - Human Resources
ENH iSecure Pvt Ltd
11.2021 - 06.2023
Human Resource – Manager
Aaseya IT Services Pvt. Ltd
07.2020 - 07.2021
HRBP Manager
Ascent Business Solutions
03.2019 - 03.2020
Assistant Manager – HRBP
Hinduja Global Solutions
05.2016 - 12.2017
Senior Executive – People Experience Team
Cyient (Formerly known as Infotech Pvt. Ltd)
02.2014 - 04.2016
Executive - Human Resources
IKS Health (Formerly known as Inventurus Knowledge Solutions Private Limited)
10.2010 - 02.2014
Executive - Human Resource
Sigma Technologies
02.2008 - 09.2010
CSE
HSBC Electronic Data Processing India Pvt. Ltd
08.2005 - 01.2008
No Degree - High School
Board of Secondary Education (SSC)
04.2001 -
Board of Intermediate (BIE) - Commerce (CEC)
Board of Intermediate Education
04.2001 -
MBA - Human Resources & IT
Institute of Computers And Business Managment (ICBM)
Bachelor of Commerce - Commerce
New Noble Degree College