Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Quote
Timeline
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Rakesh Kumar

Rakesh Kumar

Sales
JAMMU

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Sales Associate

Samsonite
Jammu
09.2017 - Current
  • Handling day to day operation
  • Customer service
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Daily sales report, Sales recon, Stock report
  • Achieved 100% sales target in all quarters.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged with customers to build rapport and loyalty.

Customer Care Associate

Big Bazaar
Jammu
12.2016 - 09.2017
  • Followed up on outstanding issues to complete resolutions and maintain customer satisfaction.
  • Fielded inquiries via email, chat and text to offer immediate assistance with customers' needs.
  • Contributed to continuous improvement team-wide by collecting data on calls and giving managers knowledgeable feedback.
  • Created knowledge-base articles and content to share new information with team members.

field sales

Hindustan Pencil Pvt. LTD
01.2015 - 01.2016
  • Responsible for smooth selling
  • Responsible for customer query
  • Co-ordination with the subordinate/Seniors to make the operations smoother & efficient

Education

M.A -

IGNOU

BSc. -

Jammu University
06.2012 - 05.2016

Intermediate - undefined

JKBOSE

Skills

Languages known: English, Hindi and local languageundefined

Interests

Study other Companies, Business Model

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Sales Associate

Samsonite
09.2017 - Current

Customer Care Associate

Big Bazaar
12.2016 - 09.2017

field sales

Hindustan Pencil Pvt. LTD
01.2015 - 01.2016

BSc. -

Jammu University
06.2012 - 05.2016

M.A -

IGNOU

Intermediate - undefined

JKBOSE
Rakesh KumarSales