Rakesh Kumar

• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Optimized store displays and appearance via strategic merchandising.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Managed store organization, maintenance, and purchasing functions.
• Trained team members in successful strategies to meet operational and sales targets.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Mentored team members to enhance professional development and accountability in workplace.
• Assisted with hiring, training and mentoring new staff members.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Trained new employees on proper protocols and customer service standards.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

• Prescribed eye treatment and corrective eyeglasses and contact lenses to align with patient diagnosis.

• Calculated proper prescription employing formulas for single corrective lenses, contact lenses, prisms,progressive & Bifocal Lenses.

• Mentored five Store of Bangalore for their performance in Contact Lens Sale ,Rx lenses and Sunglasses.

• Given technical training to newly joined Optometrist as per RO and SM request..

• Visited other stores of Titan Eye+ to solve the Complaint related to spectacle as per Regional Optometrist & Area Manager Request .

• Worked in company Pilot Project work “Home Eye Test” and make it successful.

• Paid attention to detail while completing assignments.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently in order to complete all tasks within deadlines.

• Prescribed eye treatment and corrective eyeglasses and contact lenses to align with patient diagnosis.
• Examined, diagnosed and managed diseases and disorders of eyes and associated structures.
• Referred patients with indications of pathological condition to ophthalmologist for additional examination.
• Self-motivated, with a strong sense of personal responsibility.