TallyERP & MIS
Rakesh Kumar
Senior CRM Account Executive
Bilaspur (H.P)
Summary
Proactive and meticulous Senior CRM Executive with over 3 years of experience in Real estate industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Senior CRM Account Executive
Gillco Group Of Companies
Khrar (Punjab)
07.2019 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Delivered high level of service to clients to maintain relationships for future business opportunities.
- Maintained relationships with key clients to maximise account revenue and loyalty.
- Managed client expectations to maintain satisfaction with campaign successes and opportunities.
- Followed company CRM models to maintain up-to-date, accurate account information.
- Retained product and service knowledge for informative, persuasive client advice.
Education
M.Com - Commerce
Govt Post Graduate College
Bilaspur 06.2013 - 06.2016
B.com - Commerce
Govt. College
Bilaspur 06.2010 - 02.2013
Matriculation -
Govt High School
ChharolCommerce
Govt. Senior Secondary School
Kallar 06.2008 - 03.2010
Skills
CRM system
Accounting software knowledge
CRM systems proficiency
Basic accounting principles
Open CRM
Team Building
Inter-department collaboration
Account updates
Training and mentoring
Customer Relations
Negotiation
Business administration
Real estate knowledge
Customer Relationship Management Software (CRM)
Software
Certification
Tally ERp
Interests
Play Theatre, watch Movies, Traveling, Cooking
Timeline
Senior CRM Account Executive
Gillco Group Of Companies
07.2019 - Current
Tally ERp
07-2017
MIS
07-2017
M.Com - Commerce
Govt Post Graduate College
06.2013 - 06.2016
B.com - Commerce
Govt. College
06.2010 - 02.2013
Commerce
Govt. Senior Secondary School
06.2008 - 03.2010
Matriculation -
Govt High School