TallyERP & MIS
Rakesh Kumar
Senior CRM Account Executive
Bilaspur (H.P)
Summary
Proactive and meticulous Senior CRM Executive with over 3 years of experience in Real estate industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Senior CRM Account Executive
Gillco Group Of Companies
Khrar (Punjab)
07.2019 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Delivered high level of service to clients to maintain relationships for future business opportunities.
- Maintained relationships with key clients to maximise account revenue and loyalty.
- Managed client expectations to maintain satisfaction with campaign successes and opportunities.
- Followed company CRM models to maintain up-to-date, accurate account information.
- Retained product and service knowledge for informative, persuasive client advice.
Education
M.Com - Commerce
Govt Post Graduate College
Bilaspur 06.2013 - 06.2016
B.com - Commerce
Govt. College
Bilaspur 06.2010 - 02.2013
Matriculation -
Govt High School
ChharolCommerce
Govt. Senior Secondary School
Kallar 06.2008 - 03.2010
Skills
CRM system
Software
Certification
Tally ERp
Interests
Play Theatre, watch Movies, Traveling, Cooking
Timeline
Senior CRM Account Executive
Gillco Group Of Companies
07.2019 - Current
Tally ERp
07-2017
MIS
07-2017
M.Com - Commerce
Govt Post Graduate College
06.2013 - 06.2016
B.com - Commerce
Govt. College
06.2010 - 02.2013
Commerce
Govt. Senior Secondary School
06.2008 - 03.2010
Matriculation -
Govt High School
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