RAKESH KUMAR

Generate nightly operational and financial reports for management review.

Handle guest queries, concerns, and special requests during the night shift with professionalism and efficiency.

• Verifying all charges to registered guests' billing receipts, such as room rates, taxes, food and gift shop purchases
• Reviewing all check-ins for the day and recording any no-shows, which occur when guests fail to arrive for their reservation without canceling
• Recording room rates and occupancy percentages for the day
• Noting any financial discrepancies in the front office reports
• Updating the expected number of guest check-ins and check-outs for the next day
• Preparing billing invoices for guests checking out the next day
• Comparing projected and actual sales at the front desk
• Monthly and annual MIS REPORT FOR budgeting
• process and provide financial projections and analysis to management
• Establish and maintain effective internal controls to
• safeguard company assets and ensure compliance with financial regulations.
• Manage and mentor a team of accountants, providing
• guidance, training, and professional development opportunities.
• Verify reservations
• Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.

• Proven ability to develop and implement creative solutions to complex problems.
• Worked well in a team setting, providing support and guidance.
• Proved successful working within tight deadlines and a fast-paced environment.
• Skilled at working independently and collaboratively in a team environment.

Maintaining day to day books of accounts of Internal Operations,

Vendor Management 100% with complete process, from booking to payment disbursement,

Customer Invoicing, Ageing Analyses & Outstanding Closure