Dynamic finance professional with extensive experience at Infosys BPM Ltd, specializing in SAP S4 HANA FICO. Proven track record in driving process improvements and automations, enhancing team performance, and fostering strong client relationships. Adept in vendor management and dispute resolution, delivering significant business value through strategic initiatives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
Infosys BPM Ltd
Pune
09.2022 - Current
Spearheading a team of 20 members team for Finance business team of RTR module Support team.
Acquiring people for the finance processes and conducting knowledge transfer SOPs for FI submodules as Accounts payable, accounts receivable, Fixed assets, Integration with GL, FI-SD, FI-MM areas of SAP S4 HANA and ECC.
Driving process improvements in project and managing the audit requirements for FICO tickets/change requests.
Implementing point automations, RPA and new tools to automate reporting for balance sheets, profit-loss & cashflow statements, Integration and reporting for profit center /cost center wise.
Managing SLAs/KPIs and supervising SOP & other process documentation review for Enhancement, WRICEF, Employee timesheet reporting.
Drafting metrics/dashboard and reviewing with customer on finance team strategy performance(weekly/monthly).
Managing all customer/internal complaints and building relationship with customers for Vendors payment collection (VIM), Overdue, credit note collection from customer in SAP.
Invoice management team for GR/IR reconciliation of open POs on month end.
Assisting the FI areas integration with Payments team and SAP Banking team on Automatic Payment Program (APP), used by IT support teams to process on checks, bank transfers, or electronic payments.
Identifying training need on SAP cross functional track for the teams and grooming teams.
Oversee SAP version migration, upgrades & stabilization for SAP Finance releases.
Implemented two automation and saved two FTE work.
Team Lead
Tata Consultancy Service Ltd
Kolkata
04.2016 - 09.2022
(Managing team in F&A process from Oct’19)
Spearheading a team of 14 members as SME.
Managing SLAs/KPIs and SOP & other process documentation review on CHARM, Service now for FI submodule area as AP/AR, GL, Payable and receivable reporting.
Managing customer/internal complaints and building strategic relationship with client.
SAP Technical areas monthly data on custom FI reports Responsible for scoping, identifying new areas of work.
Improved the team performance resulting in being nominated for Best Team Lead for SAP FI.
Helped team in driving business value addition projects of over $5 Mn.
Implemented process improvements on accounts payable & accounts receivable.
Duplicate payment identification & recovery for collections management team.
Received R&R award two times for automation of SAP FICO SLA data for client.
Senior Associate
WNS Global Services
Pune
06.2014 - 02.2016
Process Associate
Infosys IBPM Limited
Pune
02.2013 - 06.2014
Education
B.com -
B.R.A.B. University
Muzaffarpur
01.2011
HSC (Commerce Stream) -
B.S.E Board
Patna
01.2008
SSC -
B.S.E Board
Patna
01.2006
Skills
SAP S4 HANA FICO
Vendor management
Travel expenses settlement
Journals and reconciliation
MIS reporting
Finance & Accounts
Customer Relationship Management
Quality Management
Team Building & Leadership
Certification
• SAP FICO HANA (FICO) • E2 Certification for Accounts Payable • CA- CPT - Entrance • Team Building
Career Achievement
R&R award for the automation of SAP FICO SLA data
TCS monthly R&R award for outstanding performance
Improved team performance resulting in business value-added projects of over $5 million
Streamlined processes to achieve a 100% early pay discount