Operations Manager with 18+ years of experience in sweets, restaurant and hotel operations. Focused on process improvement, cost control, team leadership and customer service with strong knowledge of FSSAI and hygiene compliance.
Overview
19
19
years of professional experience
Work History
Operations Manager
Chauhan Sweets
09.2020 - Current
Manage end‑to‑end operations and teams
Control inventory, purchasing and wastage
Implement SOPs and ensure hygiene compliance
Handle customer issues and service quality
Food & Beverage Manager
Residency Resorts Pvt. Ltd.
01.2017 - 02.2020
Led F&B operations within budgets and standards
Managed teams, training and performance
Restaurant Manager
Pind Balluchi
10.2015 - 11.2016
Managed restaurant operations and guest service
Assistant Restaurant Manager
Shiv Sagar
09.2012 - 09.2015
Shift Manager
Devyani Food Street Pvt. Ltd.
05.2010 - 09.2012
Operations Trainee
Café Coffee Day
04.2007 - 05.2010
Education
B.Com -
Shobhit University
Meerut, UP
01.2014
Skills
Operations Management
Outlet Management
Inventory & Cost Control
Team Leadership
Staff Scheduling
Vendor Management
Additional Details
Hindi, English, POS, MS Word, MS Excel
Personal data processing
All information provided is true to the best of my knowledge.