Summary
Overview
Work History
Education
Skills
Career Break
Timeline
Generic

RAKESH KUMAR

Experienced P&L leader
Bhubaneswar,OR

Summary

A dynamic and proven leader with extensive experience across various regions in India, managing diverse teams of different age groups and cultural backgrounds.

Skilled at mentoring, developing, and strengthening teams to drive company profitability and operational efficiency.


Currently serving as an Assistant General Manager – Field Operations at Schindler India Pvt Ltd, overseeing business operations in Odisha & Northeast states & responsible for executing the overall business strategy at my location resulting into continual improvement in Profitability, Safety, Quality, ROI, Employee morale, Customer Satisfaction and ensuring compliances (statutory & Group), which are critical growth drivers for the elevator industry.


In my entire career which is close to 17 years in the elevator & escalator industry I have been entrusted with multiple responsibilities across various business verticals, contributing to organizational success.

Overview

17
17
years of professional experience
4013
4013
years of post-secondary education
6
6
Languages

Work History

Assistant General Manager - Field Operation

Schindler India Private Limited
12.2024 - Current

Accountable for the overall profitability of business operations
Build strategic interventions- Business, People, Processes etc.


Lead the complete branch functions including- NI Sales, AMC Sales, MOD Sales, NI Installation, Services etc.


Implement the Sales, Commercial, Financial, HR, Safety& Quality Company policy


Lead and monitor the day-to-day administrative functions of the branch activities and thus ensure continuous and smooth operations.


Prepare periodic and all critical MIS to facilitate the Top Management in rationale decision making.


Be the 'Face of the Company' with the external agencies and therefore display personal orientation and competence.


Ensure compliances and emphasize compliance to all legal and group norms including that for Code of Conduct


Co-ordinate with the internal customers to enhance Productivity, being First time Right, Timely delivery and improved Customer Satisfaction.


Preparing Location budgets with precision and monitor operations to avoid deviations.


Spearhead the Branch strategy on all fronts and thus ensure its competitiveness and achieve all business goals.


Anticipate the future, assess business environment including employee relations and manage situations prudently thereby ensuring unhindered business continuity.


Work with various product line managers to ensure conversion of strategy into results for my area.

Senior Manager- Operations

Otis Elevator Company India Ltd
07.2022 - 11.2024

Area Manager – Operations

Otis Elevator Company India Ltd
02.2018 - 06.2022

Construction Manager – East Mumbai New Installations

Otis Elevator Company India Ltd
08.2015 - 01.2018

Led the delivery of complex projects within agreed timeframes, budgets, and quality standards


Coordinated with clients, PMCs, and architects from project award to final commissioning and handover.


Managed manpower and materials to ensure safety and adherence to organizational standards.


Provided regular training and coaching to teams and subcontractors to ensure project success.


Fostered strong client relationships, maintaining communication throughout the project lifecycle.

Asst. Manager – Sales (Operations In charge for the Area)

Otis Elevator Company India Ltd
11.2013 - 08.2015

Focused on business development and client relationship management across Nashik and neighboring districts.


Streamlined service and maintenance operations, implementing best practices to enhance efficiency.


Actively participated in project execution, working closely with teams to achieve customer satisfaction.

Project Manager (Installation Manager)

Eros Elevators & Escalators Private Ltd
11.2012 - 08.2013
  • Company Overview: JV with Erstwhile Thyssenkrup Elevators


Asst Manager - Installation, New Elevator Business

Kone Elevator India Private Ltd
07.2008 - 10.2012
  • Joined Kone in the year 2008 as a Graduate Engineer Trainee through Campus recruitment in my college & got deputed in the erstwhile Gurgaon Branch after few months of formal training in Chennai HO & Branch office - New Delhi.
  • Slowly & Gradually, Learned the pro's & cons of elevator & escalator Industry while I excelled in my career through my hard work as well smart work, focused & proactive approach, & dedication.
  • My major area of work was installation management at site, coordinating with client & different stake holders from client's side for getting the site ready as per our standards so that elevator can be installed without any hurdle & on time.
  • Material & manpower management, proper upkeep & storage, & getting the work done as per committed schedule & standard to customer & collect the final payment for project closure.

Education

B-TECH - Mechanical Engineering

WBUT
West Bengal
05-2008

High School - PHYSICS, CHEM & MATHEMATICS

AMPS
Durgapur, West Bengal
05-2004

Skills

Coaching and Mentoring

Career Break

09/01/13, 10/01/23

Timeline

Assistant General Manager - Field Operation

Schindler India Private Limited
12.2024 - Current

Senior Manager- Operations

Otis Elevator Company India Ltd
07.2022 - 11.2024

Area Manager – Operations

Otis Elevator Company India Ltd
02.2018 - 06.2022

Construction Manager – East Mumbai New Installations

Otis Elevator Company India Ltd
08.2015 - 01.2018

Asst. Manager – Sales (Operations In charge for the Area)

Otis Elevator Company India Ltd
11.2013 - 08.2015

Project Manager (Installation Manager)

Eros Elevators & Escalators Private Ltd
11.2012 - 08.2013

Asst Manager - Installation, New Elevator Business

Kone Elevator India Private Ltd
07.2008 - 10.2012

B-TECH - Mechanical Engineering

WBUT

High School - PHYSICS, CHEM & MATHEMATICS

AMPS
RAKESH KUMARExperienced P&L leader