A dynamic and proven leader with extensive experience across various regions in India, managing diverse teams of different age groups and cultural backgrounds.
Skilled at mentoring, developing, and strengthening teams to drive company profitability and operational efficiency.
Currently serving as an Assistant General Manager – Field Operations at Schindler India Pvt Ltd, overseeing business operations in Odisha & Northeast states & responsible for executing the overall business strategy at my location resulting into continual improvement in Profitability, Safety, Quality, ROI, Employee morale, Customer Satisfaction and ensuring compliances (statutory & Group), which are critical growth drivers for the elevator industry.
In my entire career which is close to 17 years in the elevator & escalator industry I have been entrusted with multiple responsibilities across various business verticals, contributing to organizational success.
Accountable for the overall profitability of business operations
Build strategic interventions- Business, People, Processes etc.
Lead the complete branch functions including- NI Sales, AMC Sales, MOD Sales, NI Installation, Services etc.
Implement the Sales, Commercial, Financial, HR, Safety& Quality Company policy
Lead and monitor the day-to-day administrative functions of the branch activities and thus ensure continuous and smooth operations.
Prepare periodic and all critical MIS to facilitate the Top Management in rationale decision making.
Be the 'Face of the Company' with the external agencies and therefore display personal orientation and competence.
Ensure compliances and emphasize compliance to all legal and group norms including that for Code of Conduct
Co-ordinate with the internal customers to enhance Productivity, being First time Right, Timely delivery and improved Customer Satisfaction.
Preparing Location budgets with precision and monitor operations to avoid deviations.
Spearhead the Branch strategy on all fronts and thus ensure its competitiveness and achieve all business goals.
Anticipate the future, assess business environment including employee relations and manage situations prudently thereby ensuring unhindered business continuity.
Work with various product line managers to ensure conversion of strategy into results for my area.
Led the delivery of complex projects within agreed timeframes, budgets, and quality standards
Coordinated with clients, PMCs, and architects from project award to final commissioning and handover.
Managed manpower and materials to ensure safety and adherence to organizational standards.
Provided regular training and coaching to teams and subcontractors to ensure project success.
Fostered strong client relationships, maintaining communication throughout the project lifecycle.
Focused on business development and client relationship management across Nashik and neighboring districts.
Streamlined service and maintenance operations, implementing best practices to enhance efficiency.
Actively participated in project execution, working closely with teams to achieve customer satisfaction.
Coaching and Mentoring