A dynamic professional with 17 years of valuable experience in the field of accounts and inventory, deft in designing and implementing systems to ensure the smooth functioning of finance and accounting operations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
OPERATION MANAGER
TRACKON COURIERS PVT LTD
Thiruvalla
07.2024 - 03.2025
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Supervise and train operational staff, ensuring they meet customer service, safety, and quality standards.
Identify and implement process improvements to enhance operational efficiency and productivity.
Ensure compliance with safety and regulatory standards.
Maintain records, and prepare reports on operational performance.
Identify and resolve operational issues and risks.
Establish and maintain relationships with vendors and suppliers.
Monitor and manage inventory levels.
Analyze operational data to identify areas for improvement.
Assist with scheduling responsibilities for staff and resources
Provide customer service support and address customer inquiries.
Delivered positive customer experiences by implementing effective quality assurance
Responded to information requests from superiors, providing specific documentation.
Planned delivery routing, team workflows, and promotional initiatives.
Accounts & Office in charge
TAKYONE ENTERPRISES (Amazon Service Partner)
Thiruvalla
03.2020 - 08.2024
Streamline office operations to enhance efficiency, including managing communications, records, supplies, and sort & distribute operations
Manage procurement and expenses, including maintaining databases and filing systems
Addressing equipment malfunctions and resolutions
Create and update records ensuring accuracy, monitor level of supplies and handle shortages
Collaborate cross-departmentally to ensure policy compliance
Manage office supplies stock and place orders
Prepare regular reports on expenses and office budgets
Maintain company databases; organize a filing system for important and confidential company documents
FIELD EXECUTIVE
ESSAR MANAGEMENT SERVICES PVT LTD
Thiruvalla
09.2023 - 06.2024
Reconciling customer accounts through payment follow-ups
Sending payment reminders
Investigating and solving customer’s problems
Communicating the right information to the customers
Establishing contact with customers to verify their details and account status
Making collections pitches to customers by following standard scripts
Handling customer queries, objections and rebuttals
Negotiating payment terms with customers
Updating customer account status
Accounts & Store In charge
INDIAN AUTOMOBILES
Chengannur
09.2018 - 01.2020
Prepare invoices, credit notes, and manage rejection records
Handle petty cash statements and coordinate local purchases with floor supervisors
Maintain records post physical stock verification and manage material issuance and receipt processes
Manage store inventory, raise indents for required items, and compile daily reports for the manager
Utilize computerized systems to locate items via model numbers
Accountant/Store In Charge
ICS Electronics LLC
Dubai
03.2008 - 03.2018
Managed verification processes, including preparing invoices, delivery notes, credit notes, and handling petty cash statements
Processed journal entries to ensure accurate recording of business transactions
Conducted regular follow-ups with local and overseas customers for payments and addressed supplier queries, providing necessary management accounts information
Handled inter-departmental queries and obtained necessary approvals for payment processing
Reviewed processes and procedures, implementing controls where needed to streamline documentation and processes
Ensured timely accounting of invoices and provision before month-end closure, processed payments according to invoices and approved purchase orders/contracts, and notified customers of payment deadlines
Updated accounts receivable, issued invoices, updated accounts payable, performed reconciliations, prepared and submitted weekly/monthly reports
Maintained records of activities post physical stock verification and managed material issuance and receipt processes
Compiled daily reports for reporting to the manager and handled local purchases by coordinating with project engineers as needed
Coordinated import and export activities
Accounts Trainee
Francis Abraham & Co. (Chartered Accountant)
Chengannur
09.2007 - 01.2008
Oversee the daily accounting functions, look after all sites income and expenses
PGDCA (PG Diploma in Computer Application) from SITD, Kerala
Computerized Professional Accounting Course from Society for Information Technology Development
Logistics and Supply Chain Management from Oscar Cultural Institute, Dubai
Languages
English
Malayalam
Hindi
Tamil
Declaration
I hereby declare that the hereby mentioned details are true to best of my knowledge and belief.
Rakesh Kumar R
Timeline
OPERATION MANAGER
TRACKON COURIERS PVT LTD
07.2024 - 03.2025
FIELD EXECUTIVE
ESSAR MANAGEMENT SERVICES PVT LTD
09.2023 - 06.2024
Accounts & Office in charge
TAKYONE ENTERPRISES (Amazon Service Partner)
03.2020 - 08.2024
Accounts & Store In charge
INDIAN AUTOMOBILES
09.2018 - 01.2020
Accountant/Store In Charge
ICS Electronics LLC
03.2008 - 03.2018
Accounts Trainee
Francis Abraham & Co. (Chartered Accountant)
09.2007 - 01.2008
Bachelor Degree - Commerce
Dr.C.V.RamanUniversity
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