Rakesh Kumar Upadhyay
New Town
Summary
Dynamic Communications Specialist with a proven track record in client engagement and vendor relations at M/S VRINDA ENGINEERS PVT LTD on post of DGM (PROJECTS) Since 1998 and still continue
Fluent in Hindi, Bengali, and English, I excel in crafting professional correspondence, and efficiently managing payment follow-ups.ting professional correspondence and efficiently managing payment follow-ups. Adept in office software, I leverage strong communication skills to enhance business interactions and drive results.Follow up with factory teams for on going projects and also follow up store and purchase for required items for projects as per drawings .
Overview
27
27
years of professional experience
Work History
DGM (PROJECTS)
vrinda engineers pvt ltd
KOLKATA
10.1998 - Current
- Communicate effectively with clients and vendors i.
- Deliver clear, professional email correspondence for various business needs.
- Conduct prompt and courteous follow‑up on outstanding payments.
- Use basic software tools for documentation, tracking, and communication.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Achieved cost-savings by developing functional solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Graduate -
01.2004
Skills
- Fluent in Hindi
- Fluent in Bengali
- Fluent in English
- Computer literate
- Office software
- Communication tools
- Proficient in drafting payment follow-up emails
Personal Information
- Age: 45
- Date of Birth: 06/02/80
Timeline
DGM (PROJECTS)
vrinda engineers pvt ltd
10.1998 - Current
Graduate -
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