Rakesh M
Bangalore
Summary
Dynamic Field Operations Manager with Zomato, skilled in project management and team collaboration. Successfully enhanced service delivery and customer satisfaction through effective KPI tracking and field operations analysis. Proven adaptability in implementing safety protocols and training, ensuring a high-performing team ready to tackle challenges.
Ambitious professional seeking long-term career growth in logistics and supply chain management leveraging strong analytical and problem-solving skills.
Overview
4
4
years of post-secondary education
Work History
Field Operations Manager
Zomato
Bangalore
08.2025 - Current
- Coordinated field operations for efficient service delivery and customer satisfaction.
- Assisted in implementing safety protocols and training for new team members.
- Communicated with clients to address service inquiries and resolve issues promptly.
Education
Bachelor's of Engineering -
City Engineering College
Bangalore 12.2021 - 10.2025
Skills
- Team collaboration
- KPI tracking
- Field operations analysis
- Supply chain management
- Project management
- Adaptability
Languages
- English (Proficient)
- Kannada (Proficient)
- Hindi (Intermediate)
- Telugu (Basic)
- Tamil (Basic)
Achievements
- 3rd Prize, Hackathon, City Engineering College
- Led awareness campaigns in government schools
Timeline
Field Operations Manager
Zomato
08.2025 - Current
Bachelor's of Engineering -
City Engineering College
12.2021 - 10.2025