Rakesh Maan
Linux/Cloud Administrator
Bangalore
Summary
System Administrator with 12+ Years of Experience in a role involving skills Linux/ Unix, Azure Administration, ITIL procedure, Infrastructure Support Services, IT Service Management. Currently working in MCMS (Multi Cloud Managed services) shared environment on multiple accounts support as Linux Admin related to OS BAU activities and compliance process.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
SME
Kyndryl
Bangalore
05.2019 - Current
- Working in shared environment in MCMS ( Multi cloud managed services ) on multiple accounts support as Linux and Cloud Admin related to OS BAU activities and compliance process.
- Supported enterprise and business goals by taking new Account BAU support , KT and service offerings.
- Handling Internal / External Audit calls of accounts and ensure account is compliant and hardening is done as per Customer Approved Tech-Spec.
- Analyzed business problems,Documented diagnostic results and supported root cause analysis and troubleshooting.
- Worked with multidisciplinary teams on multiple accounts, effectively addressing inquiries and troubleshooting issues.
- Handling escalation from client and support the client in Production and Test Environment.
- Deployment of Virtual Machines to Virtual Networks using Azure portal or PowerShell.
- Working Experience with Microsoft Azure Administrator like configuring availability sets, virtual machine scale
set(VMSS) with load balancers, Virtual networks, network security group (NSG) - Provision, manage and monitor storage accounts.
- Interacting with Storage teams, Client Managers, Asset Owners and performing Storage Migration and Storage Uplifts, DR Test on Servers.
- Interacting with application, storage, network , backup in DR , power down activities.
- Having knowledge in Ansible playbook execution from terminal as well as through Ansible Tower.
- Configured Projects, template , credentials and manage organizational roles & access for users.
- Working on changes for several activities on servers (Patching, HC remediation, SUDO template deploy , FS creation & increase, Memory & CPU increase, DR activity, Package installations, etc.)
- Working on RFC-Change Management, Incident Management and Request Tasks as well as working on Trouble Tickets and Logging them Using ITSM.
- Responsible for creating, modifying and deleting users, groups and assigning the permissions to users and groups.
- Configuring sudo & sudo template deployments.
- Taking care of server OS Health check , File system health check and resolving issues as per requirements.
ITAO Specialist
DXC Technologies Ltd
Bangalore
05.2017 - 05.2019
- Worked with a team of 50+ UNIX system administrators for managing 60000+ servers in a globalized banking environment running various flavors: Linux, Solaris, AIX under ITIL (Information Technology Infrastructure Library) environment.
- Handled 3rd level UNIX escalations, Maintaining SLAs, Troubleshooting and Root Cause Analysis.
- Interacted with Multiple Vendors and Business users for Arranging Maintenance Windows and Scheduling Changes, Reviewing and Approving UNIX Team Tasks in Change Requests.
- Physical and virtual server migration from one physical location/host to another location/host.
- Server Decommission (physical/virtual)
- Storage Uplift &Storage Migration.
- Monitoring and Tuning the System Performance.
- Perform User and Security Administration.
- Implementing File Permissions for the Users and Groups.
- Responsible for Package and Patch Management & Installation.
- Scheduling jobs using CRONTAB & AT utility
- Network File System (NFS) Administration.
- Creating and Managing Zones in Solaris 10.
- Increasing the Size of File System Online.
Create, extend, reduce LVM.
Senior Specialist
HCL Technologies Ltd.
Noida
03.2015 - 04.2017
- Worked with a team of UNIX system administrators for managing servers in a globalized Banking environment running various flavors: Linux, Solaris under ITIL (Information Technology Infrastructure Library) environment.
- Perform server security hardening and audit procedure.
- Worked on UNIX escalations, Maintaining SLAs, Troubleshooting and Root Cause Analysis.
- Fix the Hardware and OS issues (break fix) within their SLA.
- Maintain user access administration
- Install Patches/Packages.
- Scheduling of automatic repetitive Jobs with Crontab.
Associate Infrastructure Analyst.
UST Global Pvt. Ltd
Noida
01.2014 - 02.2015
- Worked on Globalized health Industry project by supporting P2V, V2V and P2P server migration.
- Data Migration (Hitachi to EMC (VMAX) or EMC (DMX) to EMC (VMAX))Online using VERITAS Copy Method.
- Boot the zone on the target server with the help of flar image
- Creating and Deleting Symdgs RDF1 and RDF2 in SRDF environment
- Using SRDF Operations (Failover, Swap, Split, Establish).
- Online and Offline the Service Groups in Veritas cluster.
- Freezing and Unfreezing the Service Groups in veritas cluster
Software Engg.
Net connect Pvt Ltd
New Delhi
06.2011 - 09.2013
- Worked as L1 Support Engr on one of the top Network account world wide.
- Worked on Monitoring tools like Service now and HP on incidents, service request.
- Maintained SLA while dispatching incident to Engr as per the criticality.
- Worked as L1 Linux Engr and monitored OS heath check and File system.
Education
MBA - Information Management
SMU
03.2011 - 03.2013
Bachelor of Engineering - Computers Science
M.D.U University
08.2006 - 08.2010
Intermediate - Non-Medical
CBSE
03.2005 - 04.2006
SSC -
CBSE
03.2003 - 04.2004
Skills
Red Hat certified Engineer
Red Hat Enterprise Linux 7, 8
Azure Administrator Associate
Google Cloud Certified
IBM Cloud
Ansible
Ansible Tower
Ticketing Tool– Remedy,Snow
Solaris
Veritas Cluster
Pacemaker cluster
Vmware
Timeline
SME
Kyndryl
05.2019 - Current
ITAO Specialist
DXC Technologies Ltd
05.2017 - 05.2019
Senior Specialist
HCL Technologies Ltd.
03.2015 - 04.2017
Associate Infrastructure Analyst.
UST Global Pvt. Ltd
01.2014 - 02.2015
Software Engg.
Net connect Pvt Ltd
06.2011 - 09.2013
MBA - Information Management
SMU
03.2011 - 03.2013
Bachelor of Engineering - Computers Science
M.D.U University
08.2006 - 08.2010
Intermediate - Non-Medical
CBSE
03.2005 - 04.2006
SSC -
CBSE
03.2003 - 04.2004