Rakesh Menon

• Generated a steady pipeline of qualified leads by conducting regular prospecting activities such as cold calling and email outreach.
• Provided valuable input on product design improvements based on customer feedback, leading to increased user satisfaction scores.
• Conducted comprehensive market research, uncovering valuable insights that informed product development strategies.
• Monitored competitor activity closely to identify gaps in the market that could be leveraged for competitive advantage.
• Increased market share by identifying and targeting new customer segments through tailored marketing campaigns.
• Trained new hires on market development strategies, ensuring they were equipped with the necessary skills to contribute effectively from day one.

• Developed strong client relationships through consistent communication and attentive service.
• Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
• Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
• Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
• Increased sales revenue with targeted marketing campaigns and strategic product positioning.
• Maintained current understanding of market conditions, compliance standards and best practices.

* Taking care of the sales with focus on achieving predefined sales target and growth across Central kerala region

• Attained expert knowledge of industry competitors'' strengths and weaknesses, positioning our company''s offerings competitively in the marketplace.
• Established long-lasting relationships with key clients through effective account management and consistent communication.
• Employed effective problem-solving techniques, increasing client satisfaction ratings.
• Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
• Developed and implemented account management plans to establish customer satisfaction.

• Participated in ongoing professional development opportunities to continuously refine sales skills and stay current on industry trends.
• Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
• Organized special events and in-store promotions to engage customers and drive sales growth.
• Assisted in resolving customer complaints or concerns professionally while maintaining a focus on preserving long-term relationships.
• Developed rapport with customers, resulting in repeat business and loyalty to the brand.