Rakesh Mishra
Office Superintendent
Babina Jhansi
Summary
Dynamic Office Superintendent with the Indian Army, excelling in organizational leadership and office coordination. Achieved significant cost reductions through strategic purchasing and enhanced team performance via effective training. Expert in scheduling management and document management, fostering a collaborative environment that improved overall efficiency and employee morale.
Overview
30
30
years of professional experience
2
2
Language
Work History
Office Superintendent
Indian Army
03.2011 - Current
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Streamlined office processes by implementing efficient filing systems and organizational tools.
- Developed procedures for handling confidential information, safeguarding sensitive data from unauthorized access.
- Managed budget for office supplies, reducing costs through strategic purchasing decisions.
- Assisted in the hiring process by reviewing resumes, conducting interviews, and providing input on candidate selection.
- Maintained a clean and organized working environment to boost efficiency and morale among employees.
- Coordinated events and meetings, ensuring smooth logistics and successful outcomes.
- Provided administrative support to executives within the organization as needed, improving overall workflow efficiency.
- Created an inviting atmosphere within the office space by arranging furniture strategically to encourage collaboration among staff members.
- Facilitated teamwork among staff members through regular team-building activities that fostered strong interpersonal connections within the workforce.
- Troubleshot technical issues pertaining to computers or other equipment within the workspace efficiently to minimize downtime during work hours.
- Supervised office staff, providing guidance and facilitating professional development opportunities.
- Ensured compliance with company policies and regulations by monitoring daily operations closely.
- Delegated tasks effectively across all levels of personnel to optimize time management abilities while maintaining high-quality standards.
- Improved communication between departments with regular updates and meetings.
- Served as liaison between upper management and staff members, addressing concerns promptly to ensure positive workplace relationships.
- Conducted performance evaluations of office staff, identifying areas for improvement and implementing necessary changes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Collaborated with various departments throughout the organization regularly to maintain cohesion between different teams.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Kept high average of performance evaluations.
- Monitored front areas so that questions could be promptly addressed.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Interceded between employees during arguments and diffused tense situations.
- Completed bi-weekly payroll for Number employees.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
Bachelor of Arts - Public Administration
Maharshi Dayanand University
Rohtak. HaryanaCertificate In Accounting Technician - Accounting
Institute of Cost Accounting of India
Pryagraj 06.2026 - 09.2026
Skills
Organizational leadership
Office coordination
Scheduling management
Document management
Accounting technician
Additional Information
Having 30 years working experience in Indian Army offices in higher formation level, more than 20 years work experience as accountant, accountant technician, Office manager, office administration and office superintendent in Indian Army.
Timeline
Certificate In Accounting Technician - Accounting
Institute of Cost Accounting of India
06.2026 - 09.2026
Office Superintendent
Indian Army
03.2011 - Current
Bachelor of Arts - Public Administration
Maharshi Dayanand University