Rakesh Nair
Bengaluru
Summary
Dynamic and accomplished Automobile Sales Leader with 15+ years of comprehensive experience in dealership operations, corporate sales, fleet management, retail sales growth, and multi-branch leadership. Expert in driving revenue expansion, improving CSI/SSI, developing strong corporate networks, and executing large fleet and tender-based deals. Proven ability to transform teams, streamline operations, enhance customer experience, and deliver consistent YOY growth. Skilled in guiding large sales teams, handling P&L responsibilities, and implementing structured processes across retail and corporate verticals.
Overview
17
17
years of professional experience
Work History
AGM – Sales
India Garage – Mahindra
03.2025 - 12.2025
- Headed retail, corporate & fleet business for multiple outlets with full business ownership.
- Managed model-wise wholesale planning, ageing stock control & demand forecasting.
- Guided Sales Managers, Corporate Managers & Relationship Managers to enhance productivity.
- Strengthened digital lead conversion through structured follow-ups & CRM discipline.
- Key Achievements
- Elevated overall sales performance within months of joining.
- Built new corporate pipelines during transition period.
- Streamlined processes and improved team accountability.
- Self-motivated, with a strong sense of personal responsibility.
AGM – Sales
Bimal Auto Agency
01.2022 - 01.2025
- Led multiple high-performing branches with responsibility for retail, corporate & fleet sales.
- Drove strong revenue growth through aggressive corporate & leasing tie-ups.
- Implemented weekly governance reviews, field coaching & closure support.
- Performance Impact
- Achieved strong model-wise retail & corporate volume growth.
- Improved CSI through customer engagement programs & process strengthening.
- Strengthened communication skills through regular interactions with others.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Cultivated interpersonal skills by building positive relationships with others.
Sales Manager
Bimal Auto Agency
01.2019 - 01.2022
- Achieved #1 Retail Leader in Karnataka for multiple months.
- Delivered consistent double-digit YOY growth for the flagship branch.
- Enhanced delivery quality and achieved CSI above 90%.
- Built strong relationships with premium, corporate & repeat customers.
Team Leader
Bimal Auto Agency
01.2016 - 01.2019
- Managed a team of sales consultants and supported them with closures & customer handling.
- Conducted regular training on product knowledge, negotiation & digital lead management.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Evaluated customer needs and feedback to drive product and service improvements.
Sales Consultant → Team Leader (Early Career)
Kataria,KHT,Shawar
01.2009 - 01.2016
- Started as Sales Consultant and earned fast promotions based on performance.
- Developed expertise in customer profiling, objection handling, and competition analysis.
- Built a strong retail customer base with high repeat & referral business.
Education
Bachelor of Arts (B.A) -
Sri Krishnadevaraya University
Anathapur.AP04.2005
Skills
- CRM & DMS Systems (Mahindra DMS, AutoDMS, Salesforce)
- MS Excel (Pivot, MIS, Forecasting), PowerPoint
- WhatsApp Business API, Social Media Lead Handling
- Digital Campaign Coordination
- Strong Negotiation & Closing Skills
- Deep Corporate & Leasing Network
- Target-Driven Leadership
- High Customer Relationship Retention
- Excellent Communication & Presentation
LANGUAGES
English
Hindi
Kannada
Malayalam
Tamil
Telugu
AWARDS & RECOGNITIONS
Sales Captain Award – 2019, Performer of the Year (Multiple Years), Best Retail Leader – Karnataka (FY 2019–20), Corporate & Fleet Performer Recognition – Multiple Times, Appreciation for High CSI/NPS & Escalation-Free Operations
CORE LEADERSHIP COMPETENCIES
- Strategic Sales Leadership – Retail Sales Growth, Corporate & Fleet Expansion, Tender Selling, Multi-Branch Operations
- Business Management – P&L, Forecasting, Budgeting, Wholesale Planning, Demand-Based Inventory Control
- Customer Excellence – CSI/SSI Improvement, Delivery Quality, Escalation Management, NPS Enhancement
- People Leadership – Team Structuring, KRAs, Mentoring, Performance Management for 50+ Staff
- Digital Competence – CRM/DMS Expertise, Lead Funnel Optimization, Digital Campaigns, Social Selling
KEY CAREER HIGHLIGHTS
- Delivered 25%+ YOY retail sales growth for multiple consecutive years.
- Built & managed high-value corporate accounts contributing ₹50 Cr+ annual business.
- Executed bulk fleet deals for IT, logistics, pharma, manufacturing & government sectors.
- Successfully reduced ageing stock by 40% through strategic wholesale & planning.
- Achieved CSI consistently above 92% across multiple branches.
- Winner of Sales Captain Award – 2019 and multiple performance recognitions.
- Managed large teams across retail, corporate, fleet & delivery verticals.
Timeline
AGM – Sales
India Garage – Mahindra
03.2025 - 12.2025
AGM – Sales
Bimal Auto Agency
01.2022 - 01.2025
Sales Manager
Bimal Auto Agency
01.2019 - 01.2022
Team Leader
Bimal Auto Agency
01.2016 - 01.2019
Sales Consultant → Team Leader (Early Career)
Kataria,KHT,Shawar
01.2009 - 01.2016
Bachelor of Arts (B.A) -
Sri Krishnadevaraya University