RAKESH NAYAKOTI
ADMIN
HYDERABAD
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
FRONT OFFICE EXECUTIVE
ISEC SOLUTIONS PRIVATE LIMITED (MICROCHIP)
Kokapet, Hyderabad
05.2022 - Current
- Maintained accurate records of guest information through diligent documentation and data entry efforts.
- Handled cash transactions accurately, ensuring proper accounting for daily financial reports.
- Enhanced guest satisfaction with prompt attention to inquiries and professional communication skills.
- Streamlined front desk operations by implementing efficient check-in and check-out procedures.
- Collaborated with other departments to coordinate events, meetings, and conferences for successful outcomes.
- Updated reports, managed accounts, and generated reports for company database.
- Managed high call volumes, directing callers to appropriate departments or handling inquiries as needed.
- Created a welcoming atmosphere by maintaining a clean and organized reception area for all visitors.
- Coordinated with housekeeping staff to ensure timely room turnovers, resulting in improved guest experience.
- Received inquiries from corporate customers, major vendors and trade press and delivered informed responses with minimal input from executives.
- Provided exceptional customer service, resolving issues promptly and effectively for satisfied guests.
- Participated in regular staff meetings to discuss best practices and address any areas needing improvement within the front office team.
- Monitored inventory levels of supplies at the front desk area, ordering replacements as necessary to maintain smooth operations.
- Coordinated office activities and operations, secured compliance to company policies and welcomed, screened and routed guests.
- Scheduled meetings, coordinated with invitees and organized logistics, technology and refreshments for executive management and customers.
- Maintained strict compliance with security protocols while managing sensitive guest information confidentially and securely.
- Maintained office machines and equipment within budgets and contacted outside repair personnel to avoid productivity interruptions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed filing system, entered data and completed other clerical tasks.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
ADMINISTRATIVE EXECUTIVE
SECRUITAS INDIA -WALSONS SERVICES PRIVATE LIMITED
Madhapur, Hyderabad
09.2016 - 08.2019
- Collected data, input records, and protected electronic files.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
- Planned and executed events for employees and clients and managed logistics and vendor relations.
- Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
- Negotiated contracts with vendors to secure favorable terms and pricing for goods and services procured by the company.
- Developed customized presentations for executive meetings, highlighting key performance indicators and accomplishments.
- Conducted market research to identify new business opportunities for the organization''s growth strategy.
- Developed and maintained strong relationships with external vendors, optimizing supply chain operations and reducing costs.
- Filed paperwork and organized computer-based information.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Upheld strict timetables by maintaining accurate, balanced calendars.
SECURITY OFFICER
WALSONS SERVICES PRIVATE LIMITED (FACEBOOK)
Madhapur, Hyderabad
8 2014 - 5 2016
- FACEBOOK INDIA -WALSONS SERVICES PRIVATE LIMITED HI-TECH CITY worked as a Security Officer on Facebook through Securitas, my responsibility was to handle all the security-related operation of INDIA Facebook offices and providing safety advisories to the employees & travelers within the region.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Education
MBA - Masters Of Business Administration
UNIVERSITY OF CHESTER
UNITED KINGDOM 09.2019 - 05.2020
B.COM - Bachelors Of Commerce
CAROLX TEACHERS UNIVERSITY
Gujrat, India 06.2010 - 04.2013
Skills
Microsoft Office
Microsoft Excel
Google Drive
Microsoft Word
Mail handling
Reception duties
Document Management
Credit and collections
Scheduling and calendar management
Travel Planning
Customer Service
Writing reports
Personal Information
- Date of Birth: 02/16/91
- Nationality: Indian
Languages
English
Hindi
Playing Cricket,Listening Music,Cooking,Gym
I really enjoy cooking. I love creating recipes using everyday ingredients.Cricket is a sport that offers an exciting and unpredictable gameplay.In my free time, I usually listen to music because it makes me relax.
Timeline
FRONT OFFICE EXECUTIVE
ISEC SOLUTIONS PRIVATE LIMITED (MICROCHIP)
05.2022 - Current
MBA - Masters Of Business Administration
UNIVERSITY OF CHESTER
09.2019 - 05.2020
ADMINISTRATIVE EXECUTIVE
SECRUITAS INDIA -WALSONS SERVICES PRIVATE LIMITED
09.2016 - 08.2019
B.COM - Bachelors Of Commerce
CAROLX TEACHERS UNIVERSITY
06.2010 - 04.2013
SECURITY OFFICER
WALSONS SERVICES PRIVATE LIMITED (FACEBOOK)
8 2014 - 5 2016
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