Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rakesh Patil

Bangalore

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Medverve Health Care Company
Bangalore
11.2023 - Current
  • Motivating and engaging in employee development activities.
  • Assuring the Quality Check of the claims for the Payers.
  • Training the employees for their Learning and Development .
  • Preparing daily schedules and employee records
  • Developing and implementing effective policies for patient treatments and updated pro-forms provided by government hospitals.
  • Management of inpatient and outpatient billing for Central Government , Corporate and Insurance/TPA Companies.
  • Accomplishment of funds to the hospitals which we are tied up.
  • Managing the clients and ensuring the updates from the partners.
  • Dealing with Insurance /TPA companies for Cashless process.

Handling Team

* ASTER HOSPITAL GROUPS (RV,CMI)

* Manipal Group of Hospitals (Jaipur and Goa )

* Motherhood Group of Hospitals (Bangalore)

* KMCH Hospital (Mangaluru )

* Dr. BR Ambedkar Medical College and Hospitals

Patient Care Coordinator

Reshmi Eye and Maternity Hospital
Kalaburgi
08.2022 - 09.2023
  • Maintained accurate records of all patient care activities using electronic health record systems.
  • Scheduled appointments for patients and coordinated follow-up visits as needed.
  • Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
  • Provided administrative support for patient care staff.
  • Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
  • Established strong work network by building professional relationships with physicians and fellow employees.
  • Processed patient intake information and updated medical records prior to treatment.
  • Communicated with patients to ensure quality of care and develop care plans.
  • Responded promptly to any emergency situations that arose within the facility.
  • Completed insurance verifications and claim forms for patient intake and processing.
  • Collaborated with nursing staff to advocate for individual patient needs and insurance coverage.
  • Educated patients on proper nutrition guidelines to promote healthy lifestyle habits.
  • Received and routed care team messages and documents to appropriate staff.
  • Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
  • Provided emotional support and counseling to patients during difficult times.

Education

MBA - Hospital Management

Sharn Basava University
Kalaburgi
04-2023

BBM - Business Administration And Management

Reshmi Educational Trust
Kalaburgi
05-2018

PUC 2ND - Science

CA Inginshetty PU College of Science
Shahabad
03-2014

SSLC -

Mount Carmel Convent High School
Shahabad
04-2012

Skills

  • Employee Performance Evaluations
  • Operations Management
  • Product and Service Knowledge
  • Customer Relationship Management (CRM)
  • Staff Development
  • Orientation and Training
  • Customer Relations
  • Workload Management
  • Staff Training and Development
  • Team Motivation

Languages

English
First Language
Hindi
Intermediate (B1)
B1
Kannada
Intermediate (B1)
B1

Timeline

Assistant Manager

Medverve Health Care Company
11.2023 - Current

Patient Care Coordinator

Reshmi Eye and Maternity Hospital
08.2022 - 09.2023

MBA - Hospital Management

Sharn Basava University

BBM - Business Administration And Management

Reshmi Educational Trust

PUC 2ND - Science

CA Inginshetty PU College of Science

SSLC -

Mount Carmel Convent High School
Rakesh Patil