Rakesh Pradhan
Cyber Security Engineer
Bhubaneswar
Summary
Accomplished Cyber Security Engineer with a proven track record at Tata Consultancy Services, excelling in vulnerability management and enhancing system security. Expert in Qualys and adept at fostering client relationships, significantly improving satisfaction levels. Demonstrates exceptional problem-solving skills and a commitment to operational excellence in cybersecurity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cyber Security Engineer
Tata Consultancy Services
06.2021 - Current
- Liaising with internal stakeholders and senior leadership
- Responsibility for managing the end to end vulnerability management workflow
- Scanning and identifying vulnerabilities associated with assets connected to the network
- The team also assisting with the prioritization and remediation of the identified vulnerabilities utilizing operational best practices to maintain all tools that are used in the scanning and identification of vulnerabilities
- Strong knowledge and experience in the areas of security assessment, vulnerability management, risk based threat analysis, security mitigation techniques
- Familiarity with validating vulnerability scanning results, mitigation and false positives
- Experience with vulnerability management tool (Qualys, others)
Application Support Engineer
Tata Consultancy Services
01.2020 - 05.2021
- Managed multiple assignments simultaneously, ensuring all tasks were completed efficiently and accurately.
- Addressed technical issues and guided end users through resolution.
- Strengthened client relationships through effective communication and prompt resolution of concerns.
- Increased customer satisfaction by providing exceptional support and resolving issues quickly.
- Performed root cause analysis on recurring issues, implementing long-term resolutions to prevent recurrence.
- Conducted scheduled system upgrades to maximize performance.
- Helped in Patching software by stop and restarting the application services and installed new versions to eliminate security problems and protect data.
Education
Bachelor of Technology - Computer Science
Orissa Engineering College, Bhubaneswar
05.2001 -
Skills
Vulnerability Assessment
Certification
Qualys VMDR
Languages
English
Hindi
Odia
Timeline
Cyber Security Engineer
Tata Consultancy Services
06.2021 - Current
Application Support Engineer
Tata Consultancy Services
01.2020 - 05.2021
Bachelor of Technology - Computer Science
Orissa Engineering College, Bhubaneswar
05.2001 -