Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Languages
Certification
Timeline
Generic

RAKESH PRAJAPAT

Jaipur

Summary

Results-driven professional with extensive experience in healthcare management. Skilled in team leadership, effective communication, and crisis management. Committed to delivering exceptional patient care and optimizing operational processes in fast-paced environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Manager on Duty

Eternal Heart Care Centre
Jaipur
10.2021 - Current
  • During the off-hours, holidays, or in the absence of other departmental heads, ensure the smooth and efficient functioning of the hospital's operations and the delivery of quality patient care.
  • Act as the primary point of contact and decision-maker for the immediate.

CTC - Rs. 5.78 Lac per annum.

Front Office Executive

Manipal Health Enterprises Pvt. Ltd.
10.2017 - 10.2021
  • Customer Relationship, Cash Handling, Billing, Corporate Billing for PHC, PHC Coordination
  • Coordination for COVID patients for bed management and OPD; also in charge of COVID vaccination.

CTC- 3.81 Lac Per annum

Front Office Assistance

Narayana Hrudayalaya Ltd.
Jaipur
09.2015 - 10.2017
  • Customer Relationship, Cash Handling, Billing, Corporate Billing (ESIC, CGHS, ECHS, etc.)

CTC- 2.38 Lac Per annum

Senior Sales Executive

Axis Securities
Jaipur
11.2013 - 09.2015
  • Demat trading account opening and customer support.
  • Account activation and demonstration of trading platform.

CTC- 1.35 Lac Per annum

Sr. Sales Officer (Account Opening)

HDFC Securities
Jaipur
06.2013 - 10.2013
  • Company Overview: Sister Concerned of HDFC Bank
  • Demat, Current, Saving Account Opening, General Insurance and Life Insurance.
  • Sister Concerned of HDFC Bank

CTC - 1.0 Lac Per annum

Office In Charge

Known-You Seed (I) Pvt. Ltd.
Pune
05.2008 - 08.2012
  • Direct customer support; attend to all inbound and outbound calls from customers.
  • Handle all office related work like attendance of staff, sale & purchase record and account maintain.
  • Increase the sale channel by appointing the Dealer.
  • 12 staff teams handling Operational Area: Delhi, Punjab, Haryana, Rajasthan, Himachal Pradesh and Jammu & Kashmir.

CTC: 1.8 lac per annum.

Education

B.A - Political Sc., Sociology, Publicate

University of Rajasthan
Jaipur
01.2012

12th - Physics, Chemistry, Math

Board of Secondary Education, Rajasthan
01.2005

10th - English, Hindi, Maths, Science, Social Science

Board of Secondary Education, Rajasthan
01.2003

Skills

  • Operational management
  • Patient care coordination
  • Emergency response
  • Compliance adherence
  • Healthcare administration
  • Customer relationship management
  • Staff training and supervision
  • Effective communication
  • Problem solving
  • Time management
  • Team leadership
  • Sales and marketing

Hobbies and Interests

  • Travelling
  • Talking with People
  • Driving

Languages

  • Hindi
  • English
  • Rajasthani
  • Haryanvi

Personal Information

  • Father's Name: Mr. Satyaveer Singh
  • Date of Birth: 09/14/86
  • Marital Status: Married

Languages

Hindi
First Language
English
Advanced (C1)
C1

Certification

  • Three-time Manyata Appreciation Card holder in excellent patient service, Manipal Hospitals
  • 2-time Employee of the Month at Axis Direct, a subsidiary of Axis Bank Ltd

Timeline

Manager on Duty

Eternal Heart Care Centre
10.2021 - Current

Front Office Executive

Manipal Health Enterprises Pvt. Ltd.
10.2017 - 10.2021

Front Office Assistance

Narayana Hrudayalaya Ltd.
09.2015 - 10.2017

Senior Sales Executive

Axis Securities
11.2013 - 09.2015

Sr. Sales Officer (Account Opening)

HDFC Securities
06.2013 - 10.2013

Office In Charge

Known-You Seed (I) Pvt. Ltd.
05.2008 - 08.2012

B.A - Political Sc., Sociology, Publicate

University of Rajasthan

12th - Physics, Chemistry, Math

Board of Secondary Education, Rajasthan

10th - English, Hindi, Maths, Science, Social Science

Board of Secondary Education, Rajasthan
RAKESH PRAJAPAT