Rakesh Raj
Mumbai
Summary
Results-driven Sales Engineer known for productivity and efficient task completion. Possess strong skills in technical sales strategies, client relationship management, and product demonstration. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to meet diverse client needs and drive successful outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Engineer
TrendMicro India Pvt Ltd
Mumbai
03.2024 - Current
- Developed and delivered technical presentations to prospects, customers, and internal teams.
- Provided product demonstrations to potential customers in order to showcase features and benefits.
- Analyzed customer requirements and identified solutions that best fit their business objectives.
- Maintained a thorough understanding of the company's products, services, pricing policies, and promotional materials.
- Attended industry conferences and events to build relationships with key partners and stakeholders.
- Tracked competitor activities such as pricing changes, new product releases.
- Conducted technical presentations and product demonstrations to potential clients to showcase product benefits.
- Managed technical documentation, including product manuals and FAQs, to support the sales process.
Sr.Security Engineer
Cyberintelsys Consulting Services
Bangalore
10.2022 - 11.2023
- Developed and implemented engineering strategies to improve production efficiency.
- Created detailed designs for new products, components, and systems.
- Identified customer needs and developed solutions based on user feedback.
- Analyzed customer requirements to determine project scope and objectives.
- Designed test protocols to ensure quality control of solution oriented tool
- Collaborated with cross-functional teams throughout the project timeline to ensure successful outcomes.
- Provided support during the installation, maintenance, repair, and calibration of purchased tools.
- Participated in team meetings to discuss project progress updates.
- Translated system produced documents, designs and technological representations.
- Designed and Implemented Netskope CASB & DLP Solution for CoinSwitch Kuber
- Deployment of CrowdStrike solution for IBS software solutions , Dar Al Arkan & Afrexim Bank
- Implemented the Okta MFA & SSO solution for Seven entertainment
- Suggested and Designed for a deployment project of TrendMicro Cloud one solution for Noodle
- Implemented multiple Cybersecurity solutions for CyberAni Solutions
IT Security Engineer
Cyberintelsys Consulting Services
Bangalore
10.2021 - 10.2022
- Investigated data breaches or cybercrime incidents when necessary.
- Installed anti-virus software and configured virus scan schedules on all computers.
- Updated existing systems regularly with the latest security patches.
- Performed system maintenance by handling security verifications of systems and processes.
- Directed vulnerability assessments or analysis of information security systems.
- Implemented software tools to assist in threat detection, prevention and analysis.
- Maintained documentation of security and disaster recovery policies and procedures.
Associate Engineer
Qtek Systems, Trivandrum
Trivandrum
12.2020 - 10.2021
- Configured networks and servers to ensure optimal performance of the system.
- Created documents for user manuals, installation instructions and troubleshooting procedures.
- Monitored server performance metrics such as memory usage, disk space utilization.
- Collaborated with other teams to implement new solution in existing systems.
- Provided feedback to design engineers on customer problems or needs.
- Applied technical knowledge to help promote safe work environment and enhance customer satisfaction.
Education
Bachelor of Science - Computer Science
Annamalai University
Annamalai Nagar, Chidambaram, 608002Higher Secondary Education -
Model Boys Higher Secondary School
Thycadu, ThiruvananthapuramSkills
- Process Isolation
- Protecting Networks
- Websense Data Loss Prevention
- Risk Mitigation
- Risk Assessment
- Monitoring Computer Viruses
- Asset Protection
- Security Issues Troubleshooting
- Procedure Documentation
- Strategic Planning
- Installation Management
- Technical consulting
- Strong technical acumen
- Product Demonstration
- Project Specifications
- Competitor research
- Territory Management
- Technical Documentation
Certification
- Cisco Certified Network Associate (CCNA)
- Deep Security 20 Certified Professional
- CrowdStrike Sales & Product training
- Snyk Pre-sales Technical Certfication
- CyberArk Trustee Level : 1
- Fortinet NSE Level 1 : Certified Associate
- Fortinet NSE Level 2 :Certified Associate
- Fortinet NSE Level 3 :Certified Associate
- CrowdStrike Technical Essentials
Languages
Malayalam
First Language
Tamil
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
English
Proficient (C2)
C2
Timeline
Sales Engineer
TrendMicro India Pvt Ltd
03.2024 - Current
Sr.Security Engineer
Cyberintelsys Consulting Services
10.2022 - 11.2023
IT Security Engineer
Cyberintelsys Consulting Services
10.2021 - 10.2022
Associate Engineer
Qtek Systems, Trivandrum
12.2020 - 10.2021
Bachelor of Science - Computer Science
Annamalai University
Higher Secondary Education -
Model Boys Higher Secondary School
Similar Profiles
Michael MagsinoMichael Magsino
Senior DevOps Platform Engineer at Trendmicro Inc.Senior DevOps Platform Engineer at Trendmicro Inc.
Zhifeng HongZhifeng Hong
Technical Lead at TrendMicro CanadaTechnical Lead at TrendMicro Canada
Rodgers KoechRodgers Koech
Sales Engineer at TrendMicro DMCC, WECASales Engineer at TrendMicro DMCC, WECA