RAKESH RANJAN TIWARI
Maximo Consultant
Pune,Maharashtra
Summary
Dynamic Maximo Developer & Support Lead with over 13 years of specialized experience in the Oil & Gas industry. Technical expert in Maximo implementation, customization, and maintenance, with a deep focus on driving innovation through Scrum and Agile practices. Adept at managing the full software development lifecycle (SDLC), mentoring emerging talent, and delivering client-focused solutions that meet rigorous industry safety and compliance standards.
Overview
13
13
years of professional experience
4
4
Certificates
2
2
Languages
Work History
MAS Developer
Wipro Technologies - SA Water Account
Pune, Maharashtra
08.2025 - Current
- Configured and customized MAS applications, including domains, and automation scripts, to align with Project's asset management processes.
- Using Application Designer to modify existing applications or create new ones to fit specific business processes.
- Implementing Conditional Expression Manager to dynamically hide or show fields and data based on user roles or record status.
- Configuring Domains (ALN, Numeric, Synonym) to ensure standardized data entry across the suite.
- Developed few small automation scripts as per new enhancement requirement by the project including modifications on existing automation scripts as well.
- Implemented maintainable scripting solutions that scaled across multiple modules.
- Supported integrations with BizTalk, ERP, and external asset systems, validating data flows during SIT/UAT cycles.
- Troubleshoot interface errors using MAS Integration Framework and optimized IFACETABLE/JMS processing.
- Tracking Message error in Message Tracking and reprocessing post correction using Message Reprocessing.
- Experience on SQL Server and Oracle databases Management, Small/Complex queries create/manage/modify.
- Executed custom archive deployments for MAS Core/Manage components, ensuring smooth rollout of enhancements.
- Running administrative commands via the MAXINST pod (e.g., UpdateDB, DBConfig) to apply structural changes to the database.
- Understanding OpenShift (OCP) basics, including how to restart Pods, view logs for troubleshooting, and manage environment variables.
- Hands-On experience on MAS Installation.
- Hands-On Experience on E-Mail Listener Configuration using IMAPs and OAuth Protocols.
- Hands-On Experience on Configuring SAML/LDAP synchronization and managing user access through the MAS Core administrative interface.
- Experience on Defining and managing users, person, labor, security groups, roles, and conditional access policies for compliance.
- Managed and monitored critical/non-critical cron tasks including PMWOGEN, MEASUREMENTPOINTCRON, PMFORECASTCRON, INVRESERVECRON, JMSSEQCONSUMER, IFACETABLECONSUMER, REPORTSCHEDULE, VMMSYNC, MASUSERSYNC, LDAPSYNC, ensuring reliability and timely execution.
- Customized BIRT reports and scheduled report generation via MAS Cron tasks, delivering actionable insights to stakeholders.
- Hands-On experience on Integration Testing using POSTMAN for REST and OSLC calls/payloads.
Maximo Developer
Wipro Limited – TAQA NL Account
Pune
04.2025 - 08.2025
- Analyze existing Maximo configurations, customizations, and integrations to assess upgrade impact and compatibility.
- Retrofit and validate all custom Java classes, automation scripts, and application configurations to ensure compatibility with 7.6.1.3.
- Update and test BIRT reports, ensuring they function correctly with the new Maximo version, and address any 'sensitivity' issues introduced in 7.6.1.3.
- Execute database and application server upgrades as per the upgrade plan, including OS and middleware updates, if required.
- Migrate and validate doc links, attachments, and external integrations (e.g., with ERP, GIS, or mobile solutions) to ensure seamless operation post-upgrade.
- Conduct thorough unit, integration, and regression testing of all Maximo modules, customizations, and interfaces.
- Resolve defects and issues identified during testing, collaborating with business analysts, testers, and infrastructure teams.
- Prepare and maintain technical documentation, including upgrade steps, configuration changes, and test results.
- Support cutover and go-live activities, including data validation, user acceptance testing (UAT), and hypercare support.
- Provide knowledge transfer and training to support teams and end users on new features or changes introduced in 7.6.1.3.
- Preparing for the MAS 9.1 upgrade for the same account.
Maximo Support Analyst
Wipro Limited – Enbridge Account
03.2024 - 04.2025
- Identifying and resolving technical issues reported by users within Maximo system, including work order management, preventive maintenance, inventory control, and reporting functionalities.
- Answering user questions, providing guidance on system navigation, and assisting with data entry and workflow processes within Maximo.
- Maintaining master data in Maximo, managing user access, updating system configurations, and applying patches and updates as needed.
- Understanding business processes and how they are mapped within Maximo, identifying areas for improvement and suggesting configuration changes to optimize system usage.
- Creating user guides, training materials, and knowledge base articles to support end-user adoption of Maximo functionalities.
- Managing and tracking user reported incidents through the incident management system, ensuring timely resolution and communication with stakeholders.
- Experience with database management and SQL queries.
Maximo Consultant
Wipro Limited – British Petroleum Account
10.2021 - 02.2024
- Understand the client requirements, recommend solutions, and effectively communicate technical information to non-technical stakeholders for upgrade of existing application.
- Maximo application, processes, modules, and architecture to determine best fit of available solutions to the problem at hand.
- Experience in Converting from java customization to automation scripts or any other app configuration
- Light experience in Automation Scripts using Python.
- Experience in Maximo Installation, Upgrade, and Build-Deployment.
- Performed development, enhancement, deployment, and support of Maximo solutions.
- Set up and Administration of several Maximo Environments Maximo Anywhere 7.6 Setup and Configurations Data migration using Migration Manager
- Maximo Start Center configuration.
- Maximo 7.6 Upgrade Project for BP
- Knowledge of Conditional Expression Building, Actions, Escalations. Service Now ticketing Management, change Management, Incident Management, and others. Building small and big Oracle scripts relates with Maximo.
- Manage Team's activities, Maximo Applications on multiple servers and sites.
- Developing custom class and database scripts, to meet the client requirement.
- Integrating Maximo with relevant internal and external system.
- Implemented a logging and monitoring solution that enabled early detection and resolution of system issues Developed an automation solution that monitors system performance and proactively identifies and resolves potential issues.
Maximo Support Lead
Wipro Limited – British Petroleum Account
03.2019 - 09.2021
- Lead and manage the Maximo support team, overseeing daily operations, task assignments, and project deliverables across multiple servers and sites.
- Serve as the primary point of contact for escalations, complex troubleshooting, and coordination with business stakeholders and IT leadership.
- Plan, scope, and ensure timely delivery of support and development projects, adhering to Agile methodologies and BP’s project management standards.
- Monitor incoming service requests and incidents, prioritize and assign tasks, and ensure prompt resolution to maximize system availability and performance.
- Oversee integration of Maximo with internal and external systems, ensuring data integrity, security, and compliance with BP’s IT governance policies.
- Maintain and update technical documentation, run books, and process standards; conduct regular audits to validate accuracy.
- Mentor and coach junior team members, foster knowledge transfer and continuous improvement within the support team.
- Lead root cause analysis for critical incidents, implement preventive measures, and drive process improvements for system stability and maintainability.
- Coordinate with BP business analysts, project managers, and end users to gather requirements, define solutions, and support change management initiatives.
Maximo Analyst
Wipro Limited - Ericsson Account
09.2017 - 02.2019
- Defining the configuration of Maximo modules based on business requirements, including workflows, data fields, and security settings.
- Mapping existing data from other systems to the Maximo data structure, ensuring data integrity during migration.
- Assisting in the implementation of Maximo by configuring the system, creating custom reports, and setting up integration with other applications.
- Developing and delivering training materials to end users on Maximo functionalities, including work order creation, asset management, and reporting.
- Troubleshooting user issues, providing technical assistance, and resolving problems related to Maximo functionality
Maximo Support Analyst
Wipro Limited - BP Account
10.2012 - 08.2017
- Leading the troubleshooting process for critical Maximo issues, identifying root causes, coordinating with technical teams to resolve complex problems, and providing timely updates to users.
- Acting as a subject matter expert on Maximo functionalities, configuration options, and best practices, providing guidance to the support team on complex functional queries.
- Leading a group of Team Members by fostering the knowledge transfer and enhancing their confidence towards a great support and deliveries.
- Mentoring and coaching junior support engineers, assigning tasks, reviewing work quality, and ensuring the team is effectively addressing support issues.
- Creating and maintaining comprehensive documentation for Maximo processes, troubleshooting guides, and knowledge base articles to facilitate efficient problem resolution.
- Generating reports on support trends, identifying recurring issues, and providing insights to stakeholders for proactive problem resolution
Education
Master of Technology - Software Engineering
11.2016
Bachelor of Science - Information Technology
08.2012
Skills
Maximo system support and Developments
Hands-on expertise in MAS 8 and 91
Oracle database management
Functional proficiency
Requirements gathering
Agile methodology
Innovative solution development
BIRT reporting expertise
Database management using SQL
ServiceNow
Windows Server management
Azure DevOps
Incident Management
Change Management
Microsoft OneNote proficiency
Leadership
Team management skills
PowerShell
Configuration of Maximo applications
Certification
IBM Cloud Platform Application Development V1
Timeline
MAS Developer - Wipro Technologies - SA Water Account
08.2025 - Current
Maximo Developer - Wipro Limited – TAQA NL Account
04.2025 - 08.2025
Maximo Support Analyst - Wipro Limited – Enbridge Account
03.2024 - 04.2025
Maximo Consultant - Wipro Limited – British Petroleum Account
10.2021 - 02.2024
Maximo Support Lead - Wipro Limited – British Petroleum Account
03.2019 - 09.2021
Maximo Analyst - Wipro Limited - Ericsson Account
09.2017 - 02.2019
Maximo Support Analyst - Wipro Limited - BP Account
10.2012 - 08.2017
Ranchi University - Bachelor of Science, Information Technology
Birla Institute of Technology and Science - Master of Technology, Software Engineering
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)