Summary
Overview
Work History
Education
Skills
Certification
LANGUAGE
Timeline
Leadership
Communication
RESPONSIBILITY OF ASST MANAGER
QUALIFICATION FOR ASST MANAGER
Hobbies and Interests
Hi, I’m

Rakesh Ray

Guwahati
Rakesh Ray

Summary

  • To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
  • Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Overview

8
years of professional experience
1
Certification

Work History

Gladia Brewery & Kitchen

Assistant Manager
07.2025 - Current

Job overview

  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

BIERLOFT BREWING CO.

Assistant Manager
11.2024 - 07.2025

Job overview

  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.

NUSA TROPICAL BREW VILLA

Floor Supervisor
12.2023 - 08.2024

Job overview

  • Training staff
  • Team Briefing
  • Maintaining APC Sale
  • Guest Relations
  • Handling complaints
  • Maintaining Inventory Report
  • Coordinating house keeping
  • Defusing complaints
  • Performing opening and closing procedure
  • Allocating staff duties

GATSBY

Floor Supervisor
02.2022 - 11.2023

Job overview

  • Training staff
  • Team Briefing
  • Giving best sale for the company
  • Guest Relations
  • Defusing guest complaints
  • Maintaining monthly inventory
  • Checking for 86 of bar and kitchen
  • Performing opening and closing procedure

BROTHERS BARLEY

SNR CAPTAIN
08.2020 - 12.2021

Job overview

  • Team Briefing
  • Training staff
  • Guest Relations
  • Taking orders
  • Maintaining sales for the company
  • Performing opening and closing procedure
  • Handling guest complaints
  • Maintaining monthly inventory
  • Helping at bar

BREWKLYN MICRO BREWERY

AS A CAPTAIN
01.2018 - 03.2020

Job overview

  • Performing opening and closing procedure
  • Table clearance
  • Table setup
  • Helping at bar
  • Helping at monthly inventory
  • Guest Relations

FEATHERS CHENNAI

JOIN AS A GSA
08.2017 - 01.2018

Job overview

  • Performing opening and closing procedure
  • Table setup
  • Room service
  • Guest Relations

Education

Sarwajanik Hindi High School
Guwahati, India

10th
04-2012

S.R Academy
Guwahati, India

12th
04-2014

NSHM

BHM
07-2017

Skills

  • Hospitality
  • Guest Handling
  • Communication skills
  • Problem-solving skills
  • Time-management skills

  • Multitasking skills
  • Attention to detail
  • Food knowledge
  • Bar knowledge
  • HD SOFTWARE knowledge

Certification


  • ADITYA PARK Training - INDUSTRIAL TRAINNIG

LANGUAGE

English
Hindi
Bengali
Assamese

Timeline

Assistant Manager

Gladia Brewery & Kitchen
07.2025 - Current

Assistant Manager

BIERLOFT BREWING CO.
11.2024 - 07.2025

Floor Supervisor

NUSA TROPICAL BREW VILLA
12.2023 - 08.2024

Floor Supervisor

GATSBY
02.2022 - 11.2023

SNR CAPTAIN

BROTHERS BARLEY
08.2020 - 12.2021

AS A CAPTAIN

BREWKLYN MICRO BREWERY
01.2018 - 03.2020

JOIN AS A GSA

FEATHERS CHENNAI
08.2017 - 01.2018

Sarwajanik Hindi High School

10th

S.R Academy

12th

NSHM

BHM

Leadership

Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.

Communication

Throughout my work experience and education, I’ve always tried to develop strong communication skills. And I have made sure to clearly convey points to different audiences. I also like to think of myself as a good listener, which aids in my ability to intimately understand a situation.

RESPONSIBILITY OF ASST MANAGER

  • In coordination with the HOD,S manage and make decisions in all areas of the restaurant
  • Foster the behavior, conditions and environment that yield improved performance
  • Utilize staff skills and ability to achieve results or target
  • Effectively communicate goals, objectives and expectations to staff
  • Keep HOD,S promptly and fully informed about the all significant complaints
  • Delegate according to the staff knowledge,skills and ability
  • Open and willing to try different ways and skills to resolve issues
  • Perform in a consistent,timely and effective manner in accordance with established company and department specific policies and procedures
  • Support management decisions and directions
  • Maintain an outstanding working relationship with staffs and managements

QUALIFICATION FOR ASST MANAGER

  • Attendance required per company policies
  • Demonstrated ability to effectively interact, manage and communicate with all staffs and guest’s
  • Must be able to create and foster an environment that encourages ownership, teamwork accountability
  • Demonstrated ability to multitask with the normal duties and responsibilities of working with the bar and accomplish set goals
  • Demonstrated ability to maintain quality and ethical standards
  • Maintain an expertise in product knowledge and trends

Hobbies and Interests

Interacting with new people, Learning new things, Outdoor games
Rakesh Ray