Rakesh Reddy Anegunta
Hyderabad
Summary
Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager, Business Analytics – Just Walk Out Technology
Amazon
Hyderabad
01.2023 - Current
- Leading a team of 7 Business Analysts and 5 Business Intelligence Engineers to manage a suite of MIS reporting published at a various regular frequency and productivity tools to serve all analytical needs of Just Walk Out Technology Organization
- Led the development of a product by working with stakeholders from tech, program, product and external vendor to capture the footfall for music concerts and sporting events in USA and forecast the staffing required at 60 min interval level
- This reduced the forecasting WAPE from 8% to 3% enabling efficient scheduling
- Developed multiple workflow scheduling optimizing tools which reduced the span of control from 1:150 to 1:250
- Collaborated with Operations, Product Management, Program Management and Cost teams to leverage data analytics and improve operational efficiencies which resulted in reduction in VCPU by 30% in 2023
- Spearheaded the development of Team Manager Standard work product which is now being used by multiple Organizations within Amazon to efficiently manage Day to Day operations and improve operational efficiencies
Sr Manager Planning – Just Walk Out Technology
Amazon
Hyderabad
03.2022 - 01.2023
- Led a team of 5 managers and 14 analysts across India, USA and Costa Rica to support Amazon Just walk technology store operations across USA and UK
- Instrumental in managing the supply planning and scheduling of 1800 workforce along with scheduling, upskilling to seamlessly traverse through Amazon prime peak, sporting events in USA and new Amazon go store launches and maintain customer receipt latency under 60minutes
- Led a team of 8 business analysts in developing the tools required for day-to-day Amazon go operations within Just walk out technology, thereby reducing the span of control of workforce analysts from 1:100 to 1:150 with in a time frame of 6 months
- Developed workflow tools for efficient scheduling which helped save $1M of overtime cost without compromising on customer receipt latency which was under the goal of 60 minutes for 2022
- Created multiple quicksight and tableau dashboards in collaboration with Operations, program, product and tech teams for dive deep and business reviews
Sr Program Manager – EU Amazon Surface Trans Planning
Amazon
London
02.2021 - 12.2021
- Identified gaps through Business Process Mapping and led the development of the product and process in Amazon Internal Warehouse transfers to increase the fill rate of trucks by 14% and reduce the wasted trucks in EU region which provided $8 Million savings in 2021 and reduced CO2 impact by 30 tonnes per month
- Worked closely and collaborated with design and product teams from EU and NA region to forecast and predict the number of trucks required in warehouse transfers to reduce last minute cancellations by 30% and improve carrier experience in UK region
Operations Manager - IN
Amazon
Hyderabad
08.2020 - 02.2021
- Lead 1800+ team of Outbound Department of India's largest Fulfilment centre and shipped more than 300k units per day during PRIME peak 2020 and Diwali peak 2020 with 0 CPT Misses (all customer promises met) achieving both productivity and quality targets set for the peak period
- Implemented process changes in processing of removals across Fulfilment Centres in India thereby reducing the overall Fulfilment center vendor disputes by 40% and saving 20M INR per annum
- Devised the inventory placement plan for Diwali peak 2020 which resulted in 20% increased productivity in pick process thereby saving 10M INR per annum
- Efficiently managed the 50% increase in forecast for the Diwali Sale to deliver the committed number of shipments without missing any promise ship date for 2M customers
Regional Quality Program Manager - IN
Amazon
Hyderabad
03.2019 - 08.2020
- Lead 400+ Inventory Control and Quality Assurance team for six large mixed sortable and pantry sites in South India to drive quality and achieved lowest ever Inventory defect DPMO of 2367 against a target of 5000 DPMO for South Region along with reduction of man hours by 40% through increased productivity resulting in a saving of 430M INR per annum
- Lead Fulfilment Centre Concessions Damage program in India for FY 2019
- Net Damage concessions as a percentage of Gross Sales has been reduced to 5bps in FY 2018 resulting in an overall saving of 260M INR in 2019
- Improved delivery estimate accuracy by 50% in Fulfilment center damages/missing cancellation bucket for the year 2020 by identifying ways to proactively correct last unit inventory in Fulfilment centers in India
- Developed process guidelines for reducing outbound problem solve generation by over 50% for Jan Sale in 2020 when compared to Diwali Sale in 2019, ultimately resulting in reduced CPT Misses by 30%
Outbound Operations Manager - IN
Amazon
Chennai
01.2018 - 03.2019
- Head of Outbound Department and responsible for handling and processing more than 60k daily customer orders by achieving INFC highest TPH (Throughput per hour: metric used to track productivity of associates) of 50 during Super value deals sale
- Lead a team of 300+ members to process high volume of customer orders during Super value deals and Amazon 5th anniversary sales on Amazon.in along with multiple new mobile launches with 0 CPT Misses (delivery promises to Customers)
- Increased productivity by 20% by optimizing inventory storage within warehouse which also increased the capacity of storage by 5% and INFC best pick rates of 140 UPH
- Through effective quality engagement and inventory placement plan, achieved INFC best pick short DPMO of 600 against a target of 4000 DPMO and lowest defect rate of 0.6% resulting in less than 10 DEA misses per week due to last unit inventory
Pathways Operations Manager (Area Manager) -USA
Amazon
Dallas
02.2017 - 12.2017
- Head of Outbound Department and responsible for handling cross docking of more than 2+ million units per day
- Lead a team of 500+ members to successfully execute Prime day and Holiday season to inbound 60M+ units and tranship different fulfilment centres across USA
- Increased cross dock truck utilisation by 10% by initiating many improvement projects and kaizens thereby saving over $ 2M per annum
- Designed an optimization tool that increased the number of units processed by Cross dock from 1M units per day to 1.5 M units per day resulting in a saving of $3M per year
- Trained Operation Managers and Area Managers from all five Amazon Cross Docks in North America on the Optimization tool
- Designed strategy and tool for effective forecast of volume received by the cross dock from vendors on each day and reduced the variance to less than 10%
- As a part of Kaizen Team, improved processes on Cross Dock outbound side which resulted in a saving of $1.69M per year
Senior Procurement Engineer, Steam Turbines and Compressors Purchase
Bharat Heavy Electricals Limited (BHEL) - a Govt. of India undertaking
Hyderabad
11.2012 - 06.2015
- Managed a team of 4 engineers and monitored procurement and delivery progress of critical items to successfully commission more than 10 refinery projects and 30 Steam Turbine Projects within deadlines, increasing the customer satisfaction levels which won BHEL, repeat orders worth $150M
- Initiated and steered a cross functional team of 8 members to enter into long term contracts with 75 indigenous and 32 foreign vendors, thereby reducing the cycle time of procurement of material for each project by more than 30%
- Evaluated and identified 18 new vendors for the procurement of mechanical and instrumentation components to enhance competition and saved $1 million for 10+ refinery projects of Oil and Petroleum Ministry of India
- Created and developed customized transactions in SAP to evaluate material schedules for more than 2000 SKUS resulting in scheduled changes that increased efficiency by 20% and reduced the inventory levels by 40%
- As a part of process improvement, implemented E procurement portal for transparency in procurement process, saved documentation time and reduced the procurement lead time by 10%
Procurement Engineer, Steam Turbines and Compressors Purchase
11.2008 - 11.2012
- Effectively negotiated contracts worth $100M and conducted more than 50 reverse auctions and saved $10M
- Planned the logistics and shipping of material and scheduling of engineers for commissioning in time the 1st ever petrochemical project in North-East India which was monitored by the Prime Minister's Office
- Effectively managed supply of material to Tabriz Iran refinery project which was handled by a Chinese client under a stringent timeline of 12 months
Education
Master of Business Administration -
Texas A&M University, Mays Business School
College Station, USA12.2016
Bachelor of Technology - Mechanical Engineering
Jawaharlal Nehru Technological University College of Engineering
Hyderabad, India06.2008
Skills
- Advanced Excel, SQL, Crystal Ball, R, SAS, Minitab and CPLEX
- Performance Management
- Operations Management
- Cross-functional team management
- Project Management
- Product Management
Certification
Certification in Production and Inventory Management (CPIM) from APICS
Extracurricular Activities
Member of Association of Cricket Statisticians of India
Accomplishments
- Received an award for Best Senior Program Manager - Just Walk Out Technology in 2023 for standardizing and building tools for publishing Weekly and Monthly Business Reviews.
- Received an award for Best Fulfillment Operations Manager in Amazon in the very first year of joining the Company for achieving the productivity and quality targets for 2017 Holiday Season.
Timeline
Manager, Business Analytics – Just Walk Out Technology
Amazon
01.2023 - Current
Sr Manager Planning – Just Walk Out Technology
Amazon
03.2022 - 01.2023
Sr Program Manager – EU Amazon Surface Trans Planning
Amazon
02.2021 - 12.2021
Operations Manager - IN
Amazon
08.2020 - 02.2021
Regional Quality Program Manager - IN
Amazon
03.2019 - 08.2020
Outbound Operations Manager - IN
Amazon
01.2018 - 03.2019
Pathways Operations Manager (Area Manager) -USA
Amazon
02.2017 - 12.2017
Senior Procurement Engineer, Steam Turbines and Compressors Purchase
Bharat Heavy Electricals Limited (BHEL) - a Govt. of India undertaking
11.2012 - 06.2015
Procurement Engineer, Steam Turbines and Compressors Purchase
11.2008 - 11.2012
Master of Business Administration -
Texas A&M University, Mays Business School
Bachelor of Technology - Mechanical Engineering
Jawaharlal Nehru Technological University College of Engineering
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