RAKESH REDDY BASANI
HYDERABAD,ANDHRAPRADESH
Summary
Experienced GSOC Supervisor with 6+ years of experience in monitoring, incident response, data analysis, and record keeping. Skilled in alarm monitoring, video equipment, and access control points. Efficiently responds to emergencies including medical incidents, natural disasters, and security breaches. Collects, analyzes, and takes action on security data from multiple sources. Strong communication skills with security personnel, employees, vendors, and guests. Escalates incidents to security management and other business units as needed. Diligently monitors executive travel and alerts security management to potential risks. Maintains company confidentiality and information security practices. Facilitates emergency response protocols to ensure the safety of assets and individuals.
Overview
11
11
years of professional experience
Work History
Security Specialist
AMD
01.2025 - Current
- Conduct workplace safety audit
- Conduct it asset loss and prevention
- Women safety training given to new hire female employees
- Induction training to new hires
- Drafting location semp(site emergency management plan) for middle and top level management review
- Make security risk assessment during employees outdoor events organized by company
- Making security department stationary inventory and consumption report
- Conducting drives & preparing power point presentation for Road safety, Traffic safety, Women safety, Fire safety, Life Safety, Green sustainability initiative-Tree plantation
- Preparing incident reports regarding lost and found of company assets and employee personal belongings
- Preparing transport incidents on daily basis
- Overseeing vehicle parking and reporting parking violations
- Overseeing and scrutinizing the vendor pass, vehicle pass, gate pass, guest pass
- Inwarded all internal and external incoming material DC/Invoice/Gate pass
GSOC Supervisor
ServiceNow
01.2021 - 07.2023
- Company Overview: G4S Security Payroll, Hyderabad
- Experienced in more vigilance on access control systems for a network of facilities through Genetec application across global regions
- (APAC, EMEA, and AMER)
- Maintaining situational awareness reports of natural and man-made events that may compromise the safety and security of personnel, business operations, and infrastructure for client locations globally
- Experienced in preparing the drafts and sending emergency mass notifications and other crisis communications
- Experienced in drafting incident reports, providing support to field personnel, and responding to all emergencies: medical, fire, hazardous materials, natural disasters, and accidents
- Monitored compliance with workplace policies and safety objectives
- Trained staff to review and reconcile daily transactions to apply best management practices
- Assisting the client’s security personnel with the development and/or revision of security operation center processes, protocols, and systems identifying and routing security for the resolution of any nuisance or trouble (physical security) alarms
- Handling access control applications, providing access, generating reports, and assisting with leadership management for any onsite or offsite investigations
- Directly assisting in developing and maturing the capabilities of the GSOC, including support for operations and the intelligence and analytics areas
- Experienced in working with Operations Manager to identify process and quality improvements and to represent the GSOC in meetings with client personnel
- G4S Security Payroll, Hyderabad
SOC Supervisor
Legato Health Technologies
11.2020 - 01.2021
- Monitored Citrix Application for Door Events using Genetec application and CCTV (Analog & IP base) for 24/7 ops to check health status of cameras and recording
- Monitoring of fire alarms and connecting with FMG and Centaur team for immediate resolution
- Client liaison with support stakeholders in business front
- Maintaining health status of PIDS, Satellite phones, DVRS etc
- Providing technical support on-site or via remote-access system
SOC Center Analyst
Wipro Ltd
06.2014 - 01.2018
- Worked in Spidernet Project at Wipro Ltd (2016-2018)
- Install components and wirings on Access Control Systems (ACS) and Closed-Circuit Televisions (CCTV)
- Installing and configuring client computer systems
- Configuration of VPN, proxy and up-gradation of group policies and troubleshoot client / server connectivity issues
- Providing technical support for client / user backbone network switches
- Responsible for installation of applications and software in client / user end machines also providing technical support for their login issues
- Able to configure & troubleshoot and backups of MS Outlook
- Handling and resolving the issue of Access Control System like Controller, EM Lock, Reader, EDR, Biometric Reader, Pin pad Reader and Attendance Machine
- Handling and resolving the issue of CCTV devices like IP, analog cameras, Power over Ethernet, DVRs, and related peripherals
- Attending site surveys with clients for new projects requirements and responsible for documentation of AMC and PPM activities related to electronic security based on business and ISO standards for certification and client Audits
- Maintaining healthy working relationships with vendors and clients pertaining to CCTV and ACS systems
- Research and identify solutions to software and hardware issues and documenting the record of issues and faults along with solutions, for future reference
- Handling service tickets in ServiceNow portal which includes troubleshooting and network issues solving as quick and effectively within the SLA time
- Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Education
Bachelor of Science - CSE
Aurora Scientific Technology
Hyderabad04.2025
Skills
- Extensive GSOC Experience
- Advanced Excel Skills
- VCC Certification
- Everbridge Certified Professional
- Proactive Threat Assessment
- Risk Analysis Expertise
Timeline
Security Specialist
AMD
01.2025 - Current
GSOC Supervisor
ServiceNow
01.2021 - 07.2023
SOC Supervisor
Legato Health Technologies
11.2020 - 01.2021
SOC Center Analyst
Wipro Ltd
06.2014 - 01.2018
Bachelor of Science - CSE
Aurora Scientific Technology
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