Rakesh Sahoo

Client - Air Liquide (APAC & Europe), Avery Dennison (APAC & Europe), John Deere (India & US)

• Setting vision for Intelligent Automations employing Robotic Process Automation (RPA) technologies across Client organizations' departments with other digital transformation managers.
• Responsible for Robotics engagements focused on creating a value-add environment : End-to-end automation of 25+ processes,50+ BOTs live enabling 30% productivity improvement, >
• Executed multiple projects in Predictive,Adaptive and Hybrid (Predictive + Agile) methodology for successful acceleration of Robotics deployment and achieving project objectives within defined constraints.
• Oversee a team of 30+ IT professionals to successfully manage 20+ major business processes automation releases per year with projects ranging from $25K to $250K automating 20,000+ resource hours.
• Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects. Created Business case, Benefits Management Plan and Cost-Benefit Analysis to push Automation across client Organizations.
• Plan, schedule and execute all stages of enterprise software, systems and automation solution implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.
• Drove impressive improvements across the business as a result of business process automation implementations. Equipped Client Organizations (BUs) with automations that accelerated the Procurement to Pay, Order to Cash, Account Reconciliation,Hiring and Finance processes projects by 30%, shortened the bidding cycle by 50%, created additional business hours of 45% and saved $75K annually.
• Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.
• Responsible for release management of RPA processes.
• Creating and Managing Automation Candidate plans, managing and scheduling releases in close collaboration with all stakeholders. Owned all aspects of execution of each ‘bot’ use case. Responsible for executing and maintaining a sustainable and scalable RPA program.
• Core member of RPA COE Team defining systems strategy, developing system requirements, designing, prototyping, and testing custom technology solutions, and supporting 35+ BOTs automating 50+ business processes.
• Work with Sales and Relationship team to create commercial proposals (RFP/RFI) for existing and new clients.

Client - John Deere (India & US)

• Coached 5+ teams to higher levels of maturity by improving their process and ensuring Team adherence to the Scrum framework.
• Facilitated discussion, decision making, and conflict resolution across 4 cross-functional teams.
• Used Agile methods and processes to coach 4 product owners through complex problem-solving and solution strategies
• Ensured user stories were 100% ordered, defined, and ready to be worked on by the team
• Identified 10+ complex impediments and assisted 5+ teams in identifying a path to deliver on their sprint commitments.
• Spearheaded 50+ Agile Ceremonies such as Sprint Planning, Daily Standups, Retrospectives, Story Refinement, and Release Planning
• Facilitated 23 Scrum of Scrum calls to build synergies and bridge communication among various technology teams.
• Implemented Agile mindset by conducting burndown charts, team velocity analyses, and continuous improvement initiatives.
• Tracked overall health of the throughput by Cumulative Flow Diagrams.
• Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive the progress of migrating 17 super legacy, highly complex business critical applications to Cloud.
• Ensure deliverables are up to quality standards at end of each sprint resulting high customer acceptance.
• Implemented and managed Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.

Client - Bombardier Transportation , Location - Onshore (Berlin)

• Core leading member in migrating SIAM Multi-Vendor Framework to SIAM Single Vendor Framework.
• Core Member of Product Owner team responsible for enterprise-wide implementation of ServiceNow.
• Responsible to establish SIAM framework encompassing Delivery Organizations, Vendors, and Suppliers/Partners ensuring all achieve their strategic goals, meet contractual obligations, and provide Enterprise level best in class service.
• Managed Major Incident Management, Problem Management, and Configuration Management of over 300 COTS and custom applications.
• Established Governance setup to ensure process & operations performance is reviewed at various levels e.g. Operations resources, Process Managers, Process Owners, Service Delivery Managers across Service Providers, at agreed frequency e.g. Daily, Weekly, Monthly, Quarterly Regularly reviewed CSAT, SLAs, OLAs, and underpinning contracts; ensured regular monitoring of SLAs & intervention if SLAs are endangered.
• Governed Continual Service Improvement in conjunction with customers strategy and drive it across Service Providers.
• Track & Report CSIs across Service Providers.

Client - adidas , Project type - SAP Support and Maintenance

• Led the SD Offshore Team of 7 members to resolve support tickets of AFS Sales and Distribution processes.
• Resolved P1 and P2 tickets pertaining to SD and AFS specific functionalities.
• Accountable for all Change requests generated within team as part of Support.
• Ensuring every resolved ticket within team captures Problem Statement, RCA and Fix as per prescribed template.
• Responsible for resolving complex tickets pertaining to

- AFS Allocation Run

- Seasons

- AFS Master Data

- AFS Sales Grids and Categories determination in Sales

Order

- Intercompany Billing, IDOCs

- Strategies for Stock to Requirements mapping in MRP/ATP/ARun functionalities

- AFS Standard BOMs and Assortment Module

• Supported OTC processes by customized inquiry, quotation, sales order, cash order, rush order, deliveries, transfer orders, post goods issue, billing and release to accounting
• Designed and implemented SD Knowledge Management

Client - Sparta , CPG, KPIT Location - India and US

• Worked as SAP SD Lead (Offshore) for Order to Cash business processes.
• SME for SAP SD covering Master data, Organizational structure, Sales Documents, Delivery, logistic execution, invoicing, Order to Cash Cycle, ATP, , TOR, Pricing, Copy Controls, Master Data synchronization, Effective Order Management, and Billing, Logistic Execution, Credit, Warranty, Settlement Management.
• Expert in Shipping Point Determination, Route Determination, Transport and Delivery Scheduling, Backward Delivery Scheduling, Partial and Complete Delivery, Subsequent Outbound Delivery Split and Grouping of Deliveries
• Performed detailed analysis of complex business process requirements and provided appropriate system solutions.
• Facilitated workshops to collect business requirements. Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.
• Production support: experienced in unit testing, system integration testing, performance testing and user acceptance testing, and regression testing
• Documented functional designs, process flow diagrams, test cases and results.
• Responsible for data cleansing and data conversion using tools like LSMW, BDC, CATT, and eCATT, interfaces including EDI/IDOC, RFC and BAPIs.

Client - SAI Hydraulics (Italy)

• Facilitated the implementation and support of SAP SD.
  Performed detailed analysis of complex business process requirements and provided appropriate system solutions.
• Facilitated workshops to collect business requirements.
  Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.
• Design, customize, configure and testing of SD functionalities
  Identify gaps, issues and work around solutions.
• Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.
• Document functional designs, test cases and results.
  Provide consulting services on both new implementations and existing support projects.
• Act as a liaison between the business functions and the technical team.
• Provide ad-hoc training and user support as required

• Developed initial sales roadmaps and market strategies to promote successful product launches.
• Supervised site investigations, reported issues and escalated those that required further assistance.
• Performed supplier risk evaluations and supported regulatory inspections.
• Created and presented real-time reports on current market conditions to upper management.
• Created and managed database of information gathered from research.
• Prepared reports of findings by illustrating data graphically and translating complex findings into written text.
• Forecasted and tracked marketing and sales trends by thoroughly analyzing collected data.
• Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.
• Devised and evaluated methods and procedures for collecting data such as surveys, opinion polls or questionnaires.