Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Hobbies
Timeline
Generic
Rakesh Singh

Rakesh Singh

Team Lead In AR
Noida

Summary

I have an experience of total of 7 years in RCM industry and currently working as a team leader with 2 years of experience. In current organization I gave 6+ years and handling a team of 21 members in current. I have an experience of handling the team of 48 members as well so I can handle a big team at a same time without and difficulties.

In last 2 years on the role of team lead I successfully deliver 7 projects to my client with a success rate of 100% and along with 98% quality.

Below are the highlight of project:-

1. High Aging AR Days project:- My client gave me a project of high aging 365+ days claims in regards to date of service. On which my team successfully deliver the task in given TAT

2. Untouched 30+ days:- We received a project of client for >30+ untouched accounts from our inventory, my team successfully deliver this task too

3. Registration Project:- In registration project we handle multiple denial separately which are

a) N-418 Misrouted Claims

b) MA-04 No Payment without primary EOB

c) CO-22 Covered by another payor

d) CO-109 Covered by another payor

e) N-4 Primary EOB Required

4. CO-97 / CO-234 Denials:- Worked on a project of CO-97 & CO-234 denials project for multiple payors Aetna, UHC, Medical Mutual, UMR, Molina, Paramount, BCBS

5. Cigna TPA:- Worked on a project for Cigna TPA plan where pure calling required

6. AARP, Bankers Life, Colonial Penn Medicare Supplement Plan:- Worked on mentioned Medicare supplement plans on no response claims

7. CO-197 No Auth:- Worked on no auth project for AETNA, UHC and Molina

Overview

6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Team Leader

Pacific An Accesshealthcare Pvt Ltd
Noida
08.2017 - Current
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.

Education

Bachelor of Science - Information Technology

College of Engineering Science And Technology
Lucknow
05.2010 - 05.2014

High School Diploma -

Sarvoday Inter College
Mau
07.2008 - 05.2009

Skills

Daily workflow improvement

Client Service

Account management

Employee Evaluation

Performance improvement

Key performance indicators

Complaint resolution

Multitasking Abilities

Teamwork and Collaboration

Software

EPIC

NThrive

MDIV

Certification

Code of Conduct

Interests

Politics

Current Affairs

Cricket

Hobbies

I would like to play Cricket

Timeline

Code of Conduct

01-2018

Team Leader

Pacific An Accesshealthcare Pvt Ltd
08.2017 - Current

Bachelor of Science - Information Technology

College of Engineering Science And Technology
05.2010 - 05.2014

High School Diploma -

Sarvoday Inter College
07.2008 - 05.2009
Rakesh SinghTeam Lead In AR