Rakesh Sridhar

Format: Retail sales

Product: Furniture & Furnishing, Mattress and Decor

• Handled store size of 22000sqft by delivering monthly revenue of 1.5cr
• Manager 4 furniture brands, 4 mattress brands, 2 decor & furnishing brands with in house brand.
• Established customer-centric focus to build customer loyalty and retention.
• Generated daily operational and sales reports for corrective action or continuous improvement.
• Sourced and developed sales leads to increase client base.
• Led team of 8 sales associates and and service team of 15 members
• Conducted competitor analysis to make strategic decision and competitive positioning.
• Streamlined inventory management processes, reducing waste and optimising stock levels for operational efficiency.
• Facilitated professional development workshops for staffs and upskilling them.
• Championed events in societies and communities by fully engaging in success of events .
• Conducting monthly sales reviews on sales, service, production, Inventory and accounts

Format: Channel/Field Sales

Product: Consumer loan, EMI card and Health card

• Handling 145 dealers in major clusters of Bangalore which includes 29 national key partners
• Delivering 350 loans productivity with avg ticket size of 80K
• 75% of dealer activation on monthly basis
• Handling team size of 9 members with avg productivity of 40 loans from each fleet
• Created and directed sales training and development courses to enhance team skills and performance.
• Educated customers on available processes and services.
• Planned and executed promotional in store events to increase business and sales revenues.
• Maintained friendly and professional customer interactions.
• Created professional sales presentations to creatively communicate product quality and market comparisons.
• Mentored employees in successful selling techniques and encouraged cross-selling additional products and services.
• Generated monthly and annual sales reports to determine growth and areas requiring improvement.
• Profiled, targeted and prospected territory within and beyond existing customer base to expand reach and revenue.
• Exceeded specific team goals and resolved issues, partnering with upper management team to share and implement continuous improvements.
• Conducted interviews and hired ideal candidates to complement workforce.
• Fostered relationships with key clients, securing long-term contracts and boosting revenue growth.
• Identified and pursued new business opportunities in untapped markets, expanding company reach and influence.
• Acted as the primary point of contact for key accounts, building strong relationships and ensuring customer loyalty.
• Monitored competitor activity, adapting strategies to maintain competitive advantage and market leadership.

Format: Retail sales

Product: Mattress, Furniture and Accessories

• Handled store size of 3500sqft with team size of 7 holding multiple brands inside
• Delivered avg sale of 25L with below KPI

* SPSF- 714/sq ft

* Avg ATS- 75700

* Avg ASP- 45500

* Avg UPT- 1.7

* Avg Con- 38%

• P&L calculation
• Inventory management, Stock planning, Stock correction and conducting audits
• Shrinkage control by conducting weekly GC and SKU counts
• Cash management
• Visual merchandising
• Assigning on time product delivery to customer
• Analyzing problems and Fixing
• Coordinating with CRM on customer complaints
• Conducting training, calls and weekly & Monthly reviews.

Format: Retail sales

Product: Foot ware

• Product Sales
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Maintaining DSR on daily basis.

Format: Retail Sales

Product : Foot ware, Apparel & Accessories

• Product sales
• Customer Service
• Achieve all KPI parameters
• Stock inward and outward
• Visual merchandising.