Rakesh Tiwari
Bangalore
Summary
Results-driven executive with 20+ years of experience in building and scaling data-driven AI solutions. Specializes in Machine Learning, Natural Language Processing, Computer Vision, and LLMs. Successfully develops and implements AI and Data Science strategies across various industries. Leads global teams and delivers revenue-impacting products. Expertise in AI, Generative AI, advanced analytics, and transforming data into actionable insights to achieve organizational objectives. Proven track record in managing P&L, driving product development, and ensuring operational excellence in startup and multinational corporation environments. Strong leader and problem solver who excels in tackling complex challenges while setting a positive example. Well-versed in big-data technologies such as Hadoop, Spark, distributed systems, statistical methods, and experimental design.
Overview
20
20
years of professional experience
Work History
Director
Great Learning
09.2019 - Current
- Spearhead strategy, AI product, and operations for a multi-million-dollar Data Science and AI vertical (150+ team members)
- Drove 3x sales increase through lead prioritization models using machine learning techniques and implemented the model using AWS (Conversion rate from 1% to 3.2%)
- Increased quality lead prioritization from 10% to 30% using advanced machine learning algorithm
- Developed and deployed ML and DL models using supervised, unsupervised, and deep learning techniques, including Generative AI, LLM and NLP
- Built a new Gen AI product from scratch and launched it successfully in the market
- Transformed the product and operations functions, achieving the highest Net Promoter Score (90+) in the global ed-tech industry
- Developed ML and DL models using supervised, unsupervised, and deep learning techniques, including Generative AI, LLM and NLP
- Developed and implemented business strategies to make unprofitable products EBITDA positive
- Built a new product line of a Data Science and AI business with a total revenue US $5m from scratch
- Led marketing, sales, operations, and placements for a profitable AI business, contributing to overall growth
- Deep expertise in building Machine learning, Deep learning and Large Language Models (LLMs) using Cloud platforms such as AWS
- Built all AI offerings of Great Learning from scratch and took them to market successfully
Founder
Pihadigital.com
04.2019 - 08.2019
- Founded an ed-tech startup focused on upskilling engineering graduates in AI and data science
- Gained invaluable experience in entrepreneurship, despite operational challenges leading to company closure
- Director, Data and Artificial intelligence Products development & delivery, Pre-sales and Sales
Director- Data Science and Artificial Intelligence
Mastercard India
07.2014 - 03.2019
- Led end-to-end machine learning and data mining consulting projects totaling $5M with significant margin
- Led successful migration of MasterCard core data systems to Hadoop seamlessly in record time
- Built and led a word-class product and sales Engineering team for the Asia pacific business, generated multi-million revenue
- Pioneered MasterCard's Tourism Insights Platform, a first-of-its-kind solution for global travel and tourism industry insights
- Developed credit risk, marketing models, and data platforms, driving growth in MasterCard's data solutions business
- Maintained executive presence, engaging regularly with C-level leaders and VPs
- Led more than 30 AI and ML product discussions with CXOs with success rate of 80%+
- Was one of the founding members of MasterCard GCC in Gurgaon, India
Senior Manager
Genpact India
08.2009 - 06.2014
- Led multiple analytics teams (50 FTE+) within Marketing Analytics vertical
- Delivered revenue impact of $5m+ through advanced data science projects using SAS and SQL
- Received Special Recognition award from President & CEO, GE Retail Finance, USA
Senior Analyst
HSBC India
01.2006 - 06.2009
- Led product profitability and campaign management team for HSBC UK Card portfolio
- Received the highest analyst rating from HSBC UK Analytics Team in 2007 Using SAS, built account-level profitability database for HSBC
- Middle East credit card portfolios
- Built early month on book strategy using K-mean clustering techniques in SAS and delivered 30% improvement in marketing campaign performance
Analyst
WNS India
08.2005 - 01.2006
- Worked for a leading Global Distribution Provider - Sabre, to analyze profitability of the last minute itineraries Optimized last-minute inventory sales using kernel density estimation methodology for Travelocity
Analyst
Accenture India
07.2004 - 08.2005
- Delivered statistical marketing mix models for Key CPG and telecom brands
- Learnt how to use analytics tools such as Microsoft Excel and SAS
Education
MBA - General Management
Indian Institute of Management, IIMA
Ahmedabad, Gujrat03.2020
M.Sc. - Statistics
Indian Institute of Technology
Kanpur, India07.2004
B.Sc. - Statistics
Institute of Science
Varanasi, India07.2002
Skills
- SKILLS & COMPETENCIES
- Data Science & AI: Machine Learning, Deep Learning, Generative AI, NLP, LLMs
- Leadership: P&L Management, Team Leadership, GCC Leadership, Strategic Planning
- Tools & Platforms: Python, SQL, SAS, Tableau
- Cloud Platform: AWS
- Business Impact: Revenue Growth, Operational Excellence, Product Development, Marketing Analytics
- Soft Skills: Good relationship building and people leadership, Highly motivated and lead by example, High intent for solving interesting problems for real customers, Good people leadership, Effective communication and collaboration, Leading cross-functional teams and initiatives
- Operations Management
- Strategic Planning
References
REFERENCES
Manu Panda (Chief Operating Officer, Maya Bank) +6590627246
Shashi Raghunandan (CEO & Founder, Oaken) +9175934821
Languages
Additional Information
- PATENTS & AWARDS , Filed 11 patents in Data Science and Artificial Intelligence across Singapore, Europe, and the USA. CEO Award by Great Learning (Nov 2021): Developed an advanced learner experience strategy, contributing to industry leadership. President’s Award Nomination by MasterCard (Sep 2018): Recognized for global leadership and innovation. Special Recognition Award by GE Retail Finance, USA (Jul 2013): For significant business contributions. Highest Analyst Rating by HSBC UK Analytics Team (Jan 2007): Top performer within analytics CERTIFICATIONS Post Graduate Program in Artificial Intelligence and Machine Learning by the University of Texas at Austin. Post Graduate Program in Artificial Intelligence and Machine Learning by Great Lakes Institute of India
Timeline
Director
Great Learning
09.2019 - Current
Founder
Pihadigital.com
04.2019 - 08.2019
Director- Data Science and Artificial Intelligence
Mastercard India
07.2014 - 03.2019
Senior Manager
Genpact India
08.2009 - 06.2014
Senior Analyst
HSBC India
01.2006 - 06.2009
Analyst
WNS India
08.2005 - 01.2006
Analyst
Accenture India
07.2004 - 08.2005
MBA - General Management
Indian Institute of Management, IIMA
M.Sc. - Statistics
Indian Institute of Technology
B.Sc. - Statistics
Institute of Science
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