Treasury Operations
Rakesh Venkatachalam
Banking And Financial Services
Chennai,TN
Summary
Dynamic and results-driven leader in Banking Operations with over 15 years of global experience in Custody Services, Investment Banking, Foreign Exchange Remittances, and Credit Risk Operations. Proven success in leading multi-country teams through complex business-as-usual and change initiatives while enhancing control frameworks. Committed to delivering operational excellence that meets stringent regulatory, risk, and client service standards. Strategic thinker with a proven track record of fostering stakeholder relationships and driving impactful results in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager (People Leader) – Credit Risk Operations
Standard Chartered Bank GBS
Chennai
10.2022 - Current
- Led Credit Risk Operations, supporting Trade, Lending, and Financial Markets products across 14 African countries, ensuring regulatory compliance and operational resilience.
- Managed a geographically distributed team operating across three time zones, aligning delivery to individual country requirements, and service standards.
- Ensured seamless loan drawdowns across a broad portfolio, including Sustainable Finance, Short-Term Loans, Term Loans, Bilateral, and Syndicated Loans.
- Maintained end-to-end control over trade facilities, supporting products such as bonds and guarantees, letters of credit (LCs), import invoice financing, and export invoice financing, ensuring uninterrupted trade offerings.
- Oversaw overdraft facilities against issued documents, ensuring accurate pricing application and preventing customer overcharge or undercharge.
- Provided high-level oversight of Financial Markets (FM) products, including limit allocation, and suspension management.
- Acted as a key liaison for internal and external stakeholders, balancing Business-as-Usual (BAU) operations with strategic project initiatives.
- Successfully delivered three major transformation projects driven by global regulatory changes, central bank requirements, and African market divestments.
- Delivered and monitored Key Control Indicators (KCIs), investigated exceptions, and implemented sustainable corrective actions.
- Governed SLA renewals, ensuring KPI compliance, and on-time execution.
- Drove audit readiness through robust documentation, control governance, and maintenance of operating instructions.
- Led productivity and quality management, including performance metrics, capacity planning, leave management, and operational excellence initiatives.
- Handled escalations with clear accountability, ensuring timely, effective, and risk-aligned resolutions.
- Fostered a strong risk culture, a continuous learning mindset, and high team engagement and motivation.
Associate Manager– Client Services
State Street HCL Services PVT LTD
Chennai
04.2019 - 09.2022
- Managed end-to-end trade processing, repo operations, and client servicing, ensuring accuracy and timely settlement.
- Served as Single Point of Contact (SPOC) for Transaction Services, effectively managing high-priority and critical escalations.
- Performed custody, clearing, and accounting reconciliations, identifying, and resolving breaks in line with control standards.
- Gained hands-on experience with FED, DTC, Euroclear, Clearstream, and Repo processing environments.
- Ensured all accounting entries were accurately processed within NAV cut-off timelines.
- Supported fund portfolio management through customized solutions aligned to specific client requirements.
- Delivered team trainings, prepared weekly MIS reports, and managed onshore client communications.
- Provided operational support across US, Canada, Europe, and Asia markets.
Business Relationship Officer
Wall Street Exchange
Dubai
03.2015 - 03.2018
- Managed end-to-end corporate client onboarding, ensuring strict compliance with AML, KYC, and regulatory standards.
- Drove revenue generation through corporate sales initiatives and effective relationship management.
- Conducted quarterly KYC reviews for high-risk clients, ensuring ongoing compliance and risk mitigation.
- Ensured all transactions adhered to sanctions screening and regulatory requirements.
- Delivered tailored wealth management solutions to meet the financial and investment needs of corporate clients.
Corporate Relationship Officer
Al Rostamani International Exchange
Dubai
11.2010 - 02.2015
- Managed end-to-end branch operations, supporting both retail and corporate foreign exchange (FX) transactions.
- Onboarded corporate clients with enhanced due diligence, ensuring full AML and regulatory compliance.
- Processed high-value corporate transactions against supporting invoices, ensuring accuracy and control adherence.
- Served top-tier clients and managed exposure in high-risk currency conversion markets.
Customer Service
Thomas Cook India PVT Ltd
Chennai
10.2009 - 09.2010
- Branch retail foreign exchange operations.
- Ensuring sufficient currencies are at stock for operations.
- Daily sale to wholesale market EOD.
- Weekly audit of currencies to other branches.
- Ensuring smooth handover of locker to next shift personnel.
Education
MBA -
NITHM
Hyderabad01-2009
Bsc - Hotel & Catering Management
ASAN Memorial College
Chennai01-2007
Skills
Loan management
Overdraft management
Trade operations
FM product management
Project Management
Experience in investment banking
Cross-border remittance processing
Custody Services
Custodial Fund Accounting Postings
Settlement Systems FED
Settlement Systems DTC
Settlement Systems Euroclear
Settlement Systems Clearstream
Trade Enrichment
MIS Management
Reconciliation
Business Development
Stakeholder Management
Branch Operations
Multi Markets Exposure
Certification
Quantum Leap Future Fit Warrior - Lean and Six Sigma
Interests
Leadership Developments
Operational Excellence
Team Development
Timeline
Quantum Leap Future Fit Warrior - Lean and Six Sigma
08-2025
Manager (People Leader) – Credit Risk Operations
Standard Chartered Bank GBS
10.2022 - Current
Associate Manager– Client Services
State Street HCL Services PVT LTD
04.2019 - 09.2022
Business Relationship Officer
Wall Street Exchange
03.2015 - 03.2018
Corporate Relationship Officer
Al Rostamani International Exchange
11.2010 - 02.2015
Customer Service
Thomas Cook India PVT Ltd
10.2009 - 09.2010
Bsc - Hotel & Catering Management
ASAN Memorial College
MBA -
NITHM
Personal Information
- Marital Status: Married
- Availability: Open for relocation
Communication Skills
I give importance to process/BAU as I grew up as customer service personnel. Yes, I am a quick learner and lay a strong foundation in any work I perform. I take ownership in my work and give importance to client escalations and deliver quality.
Leadership And Work Ethics
- Strong believer in process discipline and customer-centric service delivery.
- Quick learner with a structured approach to building strong operational foundations.
- High ownership mindset with focus on quality, controls, and escalation management.
- Committed to continuous team development and leadership excellence.