Rakesh Kumar
Salesforce Developer
Patna,BR
Summary
Experienced Salesforce Developer with over 3 years of expertise in Salesforce and 6 years in the IT industry. Currently thriving at TCS, specializing in Apex development, Lightning Web Components (LWC), and Salesforce Flows to enhance business efficiency. Skilled in tackling complex challenges, delivering scalable, high-quality solutions, and optimizing workflows under tight deadlines. A proactive mentor, dedicated to guiding junior developers and boosting team productivity
Overview
6
6
years of professional experience
1
1
Certification
Work History
Salesforce Developer
TCS
New Delhi
03.2022 - Current
- Written complex business logic in Apex Triggers, Apex classes, Batch Apex, and scheduled it using Scheduled Apex to implement custom solutions and process bulk records as per the business requirements.
- Developed Lightning Web Components (LWC) from scratch, and also modified existing LWC components.
- Designed and implemented Salesforce Flows to automate business processes and improve operational efficiency.
- Consistently delivered high-quality solutions under tight deadlines, ensuring optimized performance, maintainability, and adherence to best practices, including test class coverage.
- Mentored junior developers in best practices for Apex, LWC, and Salesforce integration, increasing team efficiency by 40%.
Symphony Summit Administrator
TCS
New Delhi
01.2019 - 02.2022
- Implemented and monitored SymphonyAI ITSM/ITOM tools to automate IT operations and enhance service management.
- Configured SymphonyAI for incident management, asset tracking, and proactive issue resolution to reduce downtime.
Education
B.Tech And M.Tech Dual Degree - CSE
KIIT University
Odisha, Bhubaneswar04-2018
B.Tech - CSE
KIIT University
Odisha ,Bhubaneswar04-2017
Skills
- Apex development
- Lightning components
- Salesforce flows
- Batch processing
- SOQL
- Trigger
- HTML
- JavaScript
- Problem solving
- Symphony Summit Ai ITSM Tool
Certification
- Salesforce Admin
- Salesforce Platform Developer I
- Salesforce AI Associate
- Salesforce AI Specialist
Languages
English
First Language
Timeline
Salesforce Developer
TCS
03.2022 - Current
Symphony Summit Administrator
TCS
01.2019 - 02.2022
B.Tech And M.Tech Dual Degree - CSE
KIIT University
B.Tech - CSE
KIIT University
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