Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rakesh Kumar Jha

Sitamarhi

Summary

Dynamic and results-oriented professional with a proven track record in financial services, adept at building client relationships and driving revenue growth.

Seeking opportunities to leverage expertise in sales and customer relationship management within a progressive organization.

Overview

4
4
years of professional experience

Work History

Self Employed

Ruloans Distribution Services Pvt Ltd
KOLKATA
10.2021 - 02.2024

· Sourcing of new clients for Personal Loan /Business Loan/HOME Loan / LAP/ Working Capital, through cold calling/data calling.

· Liaison with Financial Institutions for Sanction Login

· Responsible for end-to-end activities (Lead Generation to Disbursement)

· Supervise on every aspect of the process from the time of application to the time of actual disbursement.

Branch Officers

IDFC FIRST BANK
MUMBAI
03.2021 - 09.2021

· Sourcing of new clients for Saving Account/Current Account through Cold calling

· Generating revenue through cross sell of products like mutual funds, life insurance and general insurance

· Ensure AMB maintain for saving/ current account

· Worked on new customers onboarding, portfolio growth

· Good communication, dealing with clients, assisting them with investment solutions

· Onboarding customers for Personal Loans, Home Loans, Business Loans

Customer Relationship Officer

HDB Financial Services
MUMBAI
09.2019 - 03.2021

· Ensure sourcing of new clients through cold call/branch leads and existing relationship.

· Ensure sales volumes for multiple product, sourcing quality.

· Diligence to meeting sales targets while controlling delinquencies and frauds.

· Provide superior customer experience.

· Sourcing salary accounts and credit cards.

· Sourcing new client of payment gateway.

Education

Bachelor of Arts - History

R.S.S.SC.College
Sitamarhi
09-2015

Intermediate - SCIENCE

S.L.K. College
Sitamarhi
03-2009

Matric -

S.L.H.School
Sitamarhi
03-2007

Skills

  • Flexible and Adaptable
  • Analytical and Critical Thinking
  • Dependable and Responsible
  • Project Planning
  • Leadership
  • Decision-Making
  • Customer Service
  • Relationship Building

Languages

Hindi
First Language
English
Beginner
A1

Timeline

Self Employed

Ruloans Distribution Services Pvt Ltd
10.2021 - 02.2024

Branch Officers

IDFC FIRST BANK
03.2021 - 09.2021

Customer Relationship Officer

HDB Financial Services
09.2019 - 03.2021

Bachelor of Arts - History

R.S.S.SC.College

Intermediate - SCIENCE

S.L.K. College

Matric -

S.L.H.School
Rakesh Kumar Jha