Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

RAKESH KUMAR SWAIN

KHALLIKOTE
RAKESH KUMAR SWAIN

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ambitious Partner handles multiple cases and maintains compliance with regulatory bodies. Offers strengths in partnership development and mentoring staff.

Overview

3
Languages

Work History

Delhi

10 Month Experience in EBIXCASH PVT. LTD.

Job overview

  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

LAVA International Limited, Noida

Mobile assembling

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Maxvolt energizing (Lithium ion battery)

Repair and Maintenance Technician

Job overview

  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Resolved problems, improved operations and provided exceptional service.
  • Worked effectively in fast-paced environments.

Education

GOVT ITI BERHAMPUR
BERHAMPUR

from ELECTRONIC MECHANICS

University Overview

BAGDEVI HIGH SCHOOL
NAIKANIPALLI

10th

University Overview

Skills

    Problem-Solving

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Timeline

10 Month Experience in EBIXCASH PVT. LTD.
Delhi
GOVT ITI BERHAMPUR
from ELECTRONIC MECHANICS
BAGDEVI HIGH SCHOOL
10th
Mobile assembling
LAVA International Limited, Noida
Repair and Maintenance Technician
Maxvolt energizing (Lithium ion battery)

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