JIRA
Master of Science - Strategic Project Management
Heriot-Watt University
Edinburgh, EDH 09.2023 - 09.2024
Rakesh Kumar Behera
Project Manager(Prince2 7 certified)
Edinburgh
Summary
Experienced Project Manager and Agile Scrum Master with over 8 years of expertise in the Software Development Lifecycle (SDLC) and Quality Assurance. Skilled in leading cross-functional teams through both Waterfall and Agile methodologies, with a strong background in Oracle SaaS applications and ERP systems. Demonstrated success in delivering complex projects on time and within scope. Strong organizational and problem-solving abilities with a focus on stakeholder management and continuous service improvement to achieve business goals.
Education
Bachelor’s degree - Electrical Engineering
Institute of Technical Education And Research
India 08.2010 - 07.2014
Work History
Deputy Manager
VOIS
Pune
10.2022 - 9 2023
- Led end-to-end delivery lifecycle as Release Manager, overseeing sprint/release plan, scope freezing, Test estimation, Project planning, execution, resource allocation and project closure
- Improved defect management processes to reduce issue resolution time by 20%, including issue tracking, triage, and daily updates
- Also tracked status and progress.
- Developed and managed comprehensive project plans, scheduled, monitored and reports on project timelines, and resource requirements to ensure effective execution of change initiatives
- Created detailed progress reports, monitored project performance to ensure timely and budget-compliant delivery of solutions to stakeholders and management
- Supervised project teams (UX, Dev, L3, SIT, ST, Infra) by ensuring proper resourcing, identifying skill gaps, and coordinating with necessary expertise to meet project objectives
- Leveraged data analytics for change management in change projects, helped teams adapt to new technologies or processes, execution, monitoring, and process continuous improvement
- Produced PID, PCD and other project documentation parts and executed project management plans, sprint retrospectives, enhancing team efficiency and meeting organisational needs
- Conducted risk management and created RACI matrices processes to manage risks, identified, and mitigating risks, assumptions, issues, and dependencies to ensure smooth project execution
- Managed client engagement and relationships, addressing queries professionally, communicating updates effectively and maintained effective stakeholder management
- Oversaw project budgets, tracked financial performance, implemented cost control strategies and maintaining cost control to ensure that projects were delivered within agreed time
- Focused on Benefits Realization in complex projects, improving operational efficiency.
Project Lead
Accenture
Pune
05.2021 - 10.2022
- Validated project scope, plans, and schedules from Project Initiation phase to closure, ensuring project is delivered on time, within scope and within budget
- Designed OBS to identify teams and WBS to breakdown deliverables in manageable tasks and track completion of each deliverable against key milestones or Gantt Chart created
- Generated PERT to identify critical path of project and created responsibility matrix
- Facilitated Agile ceremonies, conducted reviews, and performed defect triage and analysis
- Handled effective stakeholder engagement with internal and external stakeholders to define project objectives, deliverables and requirements throughout the project lifecycle
- Implemented strategic solutions to address critical issues, EVA analysis to monitor project progress and control crash of project and improving product quality
- Communicated regularly with stakeholders and maintained communication matrix, including senior management, project teams, and external partners, to provide updates on project progress and ensured alignment with their needs and expectations
- Oversaw Backlog Refinement process to optimize workflow and prioritize tasks.
Project Management Senior Analyst
Accenture
Pune
05.2019 - 05.2021
- Headed web and mobile development, executed testing strategies for CRM software, including manual and automated testing, User Acceptance Testing UAT, EVT, DVT, and post-production support and developing and executing/ delivering product and technical roadmaps
- Administered standalone projects, ensuring CRM met stakeholder requirements
- Developed test plans, scripts, and use cases for new CRM features, focusing on automated workflows E2E and customer data analytics based on customer needs
- Led successful CRM migration to cloud-based meeting both functional/technical requirements.
Software Engineering Analyst
Accenture
Bengaluru
04.2015 - 05.2019
- Generated comprehensive test scenario by gathering Epics, User stories from HLD, Business and requirement analysis function on gathering clear sets of requirements, support test automation execution using BDD approach, prod issue triage and test fixes and test scripts
- As a part of SIT team, managed projects with medium to high complexity and business critical
- Coordinated end-to-end defect lifecycle, including logging, tracking, and closure
- Conducted daily stand-ups, resource allocation, collaborated with Business Analysts and clients to capture business needs/ requirements, user stories and develop business case
- Independently conducted test preparation, sanity, regression, system testing, User Acceptance Testing (UAT), ensuring alignment with project objectives and quality standards.
Skills
Project Management
Certification
PRINCE2 7 Foundation
Software
Microsoft project
Asana
Trello
Confluence
Kanban
Oracle CRM (Siebel, OSM, Fusion middleware, SOA, BRM, UIM)
Putty
SQL developer
HP ALM
Azure ADO
MS Office suite (Visio, PowerPoint, Excel)
Python
R programming
DeVops tools( Maven, Jenkins, GitHub)
WinScp
SoapUi and Postman
Sharepoint
Accomplishments
- Accenture's Apex Award- FY19 Q2
Successful testing and defect logging average 45 each week for OpenUi implementation of siebel stack of vodafone UK call center and retail.
- Accenture's Apex Award- FY19 Q3
Planning and execution of DR project used as a production back up at another data center in UK which is at Swindon.
- Accenture's Apex Award- FY19 Q4
Successful failover testing done on newly created production environment which made the resilience of production servers in less than 4 hours time to continue business processes.
- Accenture most prestigious ACE Award- FY19 Q4
Implementation of tibco insulation layer(TIL) upgrade program which is considered as important layer of Vodafone uk business process which interacts between oracle stack and other third party systems.
Projects
- DR upgrade project (VF UK) 2019-2020: Disaster Recovery back up servers at Swindon Data center from project initiation, planning, execution and delivery.
- OCI Project (cloud upgrade project) 2021-2022: Oracle Cloud Infra implementation for Pre prod environment for Performance testing from planning, execution, testing and delivery.
- Master’s research 2024: Evaluation the effectiveness of Digital Transformation in agile IT projects.
Overview
5
5
years of post-secondary education
8
8
years of professional experience
5
5
Certificates
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