Rakesh Singh Chaudhary
System Administrator
Dehradun
Summary
Driven Systems Administrator with 13 Plus years of experience in software implementation and maintenance. Proven skill in quickly and effectively remedying issues to bring servers back to functionality after crashes. Strong communication and interpersonal skills to explain technical concepts to non-technical audiences.
Overview
15
15
years of professional experience
1
1
Certification
Work History
System Administrator
Biological E Limited
Paonta Sahib
03.2023 - Current
- Excellent Knowledge and experience in Good Documentation Practices.
- Experience in preparation and review of Validation Protocols IQ/OQ/PQ documentation, VSR, SOP's, Risk Assessment.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Served as subject matter expert on proposed technology purchases.
System Administrator
Choice-Solutions Limited
Dehradun
07.2010 - 03.2023
- Created user accounts, edited user accounts information, reset user password, and removed access to the network-utilizing directory
- Worked with users to determine areas of technology in need of improved usability
- Established network specifications and analyzed workflow, access, information, and security requirements
- Implemented corrective plans of action for network availability, utilization, and latency
- Monitored IT tickets and delegated various tasks to engineers when required.
Customer Support Engineer
IT Zone
Dehradun
07.2009 - 06.2010
- Explained complex technology-related issues in understandable terms to customers
- Trained customers to use and maintain equipment to reduce service issues
- Took ownership of issues and set proper and realistic expectations to deliver prompt solutions
- Answered calls and emails at the help desk to assist customers with basic support, bug fixes, and configuration issues.
Education
MCSE -
Global IT ACADEMY
Dehradun, IndiaADCHNAdvance Diploma in Computer Hardware & Networking - undefined
GT Computer Engineering College
Dehradun, IndiaIntermediate - undefined
S V M I C Babugarh
High School Diploma - undefined
S V M I C Babugarh
Skills
VoIP Systems
Technical Support
Virtualization
Server maintenance
File system administration
Servers expertise
Infrastructure planning
Certification
Certificate of Completion Security training, InfoSec IQ
Timeline
System Administrator
Biological E Limited
03.2023 - Current
System Administrator
Choice-Solutions Limited
07.2010 - 03.2023
Customer Support Engineer
IT Zone
07.2009 - 06.2010
MCSE -
Global IT ACADEMY
ADCHNAdvance Diploma in Computer Hardware & Networking - undefined
GT Computer Engineering College
Intermediate - undefined
S V M I C Babugarh
High School Diploma - undefined
S V M I C Babugarh