Goal driven and tenacious and have a keen sense of observation and ability to respond to individual needs. I believe in creative approach to personal development and problem solving.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Self Employed
Arkay Ispat Pvt Ltd
Chennai
04.2012 - Current
Worked flexible hours across night, weekend, and holiday shifts.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Delivered services to customer locations within specific timeframes.
Self-motivated, with a strong sense of personal responsibility.
Minimized disruptions to ongoing operations in occupied facilities through careful coordination with facility managers and occupants.
Business Development Manager
Amtex Systems Inc
Chennai
09.2011 - 11.2011
Analyzing markets for IT Jobs in the US
Identifying and Sourcing new clients and vendors in the US
Generating new business/leads through cold calling
Segregating clients into categories based on the nature and amount of business generated
Contacting clients in the US for different sectors, For example: IT, Financial, Banking, Healthcare, Pharmaceutical, Network, Media, Entertainment, Security etc
Involved in Business requirement gathering and suggesting the best solutions
Sourcing for Direct clients, Prime vendors and implementation partners as per their technical needs
Coordinating with the clients and vendors for new requirements on a daily basis; understanding the requirements and assigning to the team
Maintaining sales targets for closures
Actively involved in the total recruitment cycle from sourcing till joining of the associates
Coordinating with Clients and associates on scheduling interviews and Rate negotiations
Actively involved in analyzing revenue generated to plan future strategies
Keeping track of regular updates on new technologies and Market news in the US IT Market.
Assistant Manager - Operations
Apollo Hospitals Enterprises Ltd
Chennai
10.2010 - 03.2011
Perform duties as assigned by the CEO, playing dual role as his Executive Assistant and Asst Manager Operations
Track, monitor and make recommendations for all hospital related requirements related to its annual planning cycles, including financial, manpower and total training budgets
Manage customer complaints and follow up with service recovery if necessary, working closely with the CRM’s to achieve excellent customer satisfaction ratings
Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
Store Manager
Anaya – The Crystal Store
Chennai
01.2008 - 08.2009
Independently handled the entire project of setting up the newly diversified business of Crystals from Europe and Soviet
Involved in day to day Public Relations, Client Management activities
Engaged in direct sales to clients with a specialized team, leading them strategically to make orders, import and sell to clients with unique marketing techniques
Individually attended to high net worth clients in the area
Held Exhibitions in Bangalore and Chennai for product promotions and sales
Handled media relations - interviews to Newspapers, Magazines and TV channels
Key achievements - Advising the Board on sales strategies, budget and resources allocation for setting up new venture in Crystals Import.
Senior Executive
Arkay Ispat Pvt Ltd
Chennai
01.2006 - 12.2007
Managed Operations with direct supervision to 10 team members on areas of Business Development, Corporate sales, General Management and Administration
Identified Potential Business Prospects for developing the Business
Met multiple daily deadlines for processing cheques, ensuring proper routing and clearance
Evaluation and review of the annual performance of team members and recruitment of suitable candidates
Assimilation and review of news, analysis and research reports to track the market trends
Adding to the planning and implementation of the team's work flow
Documentation and manual book keeping, which formed an integral part of the business
Assisted the Manager with CV sourcing for potential Recruitment.
Temp Project – Research analyst
Office Tiger Database Systems
Chennai
10.2003 - 11.2003
Research information and incorporate them for the clients, which included creating a database of companies both public and private limited
Initiation and tracking of various studies and implementations
Engaged in information search on databases providing customizable qualitative and quantitative research service designed to support and expand clients’ internal capabilities.
Education
Master’s in Business Administration (Finance) - undefined
Charles Sturt University
Bachelor in Bank Management - undefined
The Ethiraj College for Women
Chennai, India
Skills
10 Years of experience in business management and development
undefined
Internship
Indian Overseas Bank, Chennai, India, Comparative Study on IOB and other banks in the city, Feasibility Report on Loans and advances conducted
Personal Information
Gender: Female
Nationality: Indian
DOB : 20 October 1980
Timeline
Self Employed
Arkay Ispat Pvt Ltd
04.2012 - Current
Business Development Manager
Amtex Systems Inc
09.2011 - 11.2011
Assistant Manager - Operations
Apollo Hospitals Enterprises Ltd
10.2010 - 03.2011
Store Manager
Anaya – The Crystal Store
01.2008 - 08.2009
Senior Executive
Arkay Ispat Pvt Ltd
01.2006 - 12.2007
Temp Project – Research analyst
Office Tiger Database Systems
10.2003 - 11.2003
Master’s in Business Administration (Finance) - undefined