Summary
Overview
Work History
Education
Skills
Accomplishments
References
Websites
Timeline
Generic
Rakhi Patil

Rakhi Patil

Pune

Summary

Passionate technologist experience working in trade compliance and market manipulation space. Working with multiple order management systems, global exchange and geographies across Asia, Europe, Africa and North America. Insightful Product Specialist with 5.10 years of experience. Committed to delivering exceptional customer service. Consistently remains in compliance with company guidelines. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills.

Overview

6
6
years of professional experience

Work History

Technical Product Specialist

FIS Global Solutions,
Pune
12.2021 - Current
  • Analyzing and modifying production batch scripts for batch load performance improvement across Europe and US clients. Recently recognized by Paris client - CMCIC Marches for reducing their batch turnaround time from 20 hours to 8 hours.
  • There were noteworthy solutions identified for Europian Banks WellsFargo and Mirae to fix their daily load duration which was appreciated by client and internal higher management as well.
  • Fulfilling client customization requests for managed application according to internal business requirement policies. Recently I made customization for two UK clients. Added new PSTP to Production environment under the project. Client appreciated me for smooth deployment and handling queries effectively raised during the project. Efforts on PSTP changes are appreciated by FIS higher management with KUDOS.
  • Preparing test systems for replication of user issues.
  • Collaborating with vendors and developers to resolve complex technical issues and recurrent faults.
  • User management using Multi Factor Authentication process. Addition/deletion/modification of user accounts.
  • Analyzing batch processing logs for potential problems or errors related to daily client loads.
  • Identifying bugs in the existing environment and applying patches as required.
  • Working extensively on analyzing market manipulation activities like Front Running Market Movement, Front Running News,Momentum Ignition.
  • Analyzing alert rules and complex formulas using logic analyzer tool workbench and ProfileX.
  • Implementing scripting solutions for automating routine tasks.
  • Working effortlessly to resolve complex technical problems solely through root cause analysis techniques across product suites.
  • My efforts to manage all the client needful for Market Surveillance Product is appreciated with Q3-Above and Beyond award.
  • I have mastered market data enquiries within a year and have done in depth analysis to resolve them. Identified noteworthy solutions for European Banks WellsFargo in enhancing instrument look up rates.
  • Working with real-time market data feeds for NASDAQ,NYSE, OTC and EuroNext exchanges.
  • I have taken lead during the UAT server crash. With the help of developers, I built system from scratch ensuring the system is up and running. My accountability and ownership within a year was appreciated by FIS higher Management.

System Engineer

Tata Consultancy Services Ltd
Pune
04.2019 - 11.2021
  • Identified and rectified processing issues for IMPS, NEFT, RTGS transactions.
  • Supported crucial EOY activities for Barclays Bank PLC UAE, resulting in recognition by client for effective handling.
  • Addressed day-to-day user queries and regulatory inquiries through the utilization of software applications and implementation of PL/SQL querying methods.
  • Successfully managed software releases into production environment for over 40 assigned applications, including Flex cube, SFMS, QNG, and FCDB.
  • Responsible for overseeing deployments across all environments, including QA and DEV, leveraging PuTTy and Jenkin tools.
  • Effectively coordinated and executed weekly production deployments and significant software releases, culminating in the generation of Change Requests

DOT NET DEVELOPER

Khandelwal Software Services LLP
Pune
06.2018 - 03.2019
  • Developed .NET applications using C# as the code-behind language, ASP.NET, HTML, and JavaScript.
  • Implemented client-side functionalities using JavaScript, CSS, HTML and jQuery.
  • Created database objects such as tables, views, stored procedures and functions in SQL Server Management Studio 2018
  • Hands on experience with MVC, MVVM software development pattern using Visual Studio Professional.

Education

Bachelor of Computer Applications - Information Technology

S.N.D.T. Women’s University
Pune
06-2018

Skills

  • Product Knowledge and Expertise
  • Technical Proficiency with Product Tools and Software
  • Competitive Analysis
  • Regulatory Compliance and Industry Standards
  • Customer Engagement and Communication
  • Cross-Functional Teamwork
  • Problem-Solving and Critical Thinking
  • Analytical and Problem-Solving Abilities
  • Interpersonal and Teamwork Skills
  • Leadership and Influence

Accomplishments

  • Received on the spot award from higher management for handling most critical end of year activity single handedly without any issue.
  • Awarded by Barclays clients for handling EOY activities efficiently.
  • Received appreciation from client (Barclays) for handling stuck imps transactions.
  • Efforts on PSTP customization are appreciated by FIS higher management with KUDOS.
  • Recieved FIS Medallia champion Award two times.
  • My efforts to manage UK and US client needful for Market Surveillance Product is appreciated with Q3-Above and Beyond Award.

References

References available upon request.

Websites

Timeline

Technical Product Specialist

FIS Global Solutions,
12.2021 - Current

System Engineer

Tata Consultancy Services Ltd
04.2019 - 11.2021

DOT NET DEVELOPER

Khandelwal Software Services LLP
06.2018 - 03.2019

Bachelor of Computer Applications - Information Technology

S.N.D.T. Women’s University

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